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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I shopped here due to the deal with American express and the wide variety of choices. There is a character count on reviews and i dont like that.
The site is very user friendly and well organized. It's very easy to filter results to find styles I'm interested in. I've made 3 purchases from this site because of the great discounts and high quality products. I plan to make more purchases in the future.
This was an easy sight to navigate. I love that coupons were offered. And the prices were fair. I would recommend buying glasses here online rather than the pricey glasses at a store.
This site always has really great frames and lenses at really low prices. They usually have sales, and if there aren't any at the moment, they have a great year-round student discount with UniDays.
A decent choice of frames, all common lenses and multiple upgrade options; all of which are cheaper than other places
I recommend EyeBuy Direct to my friends all the time. Some have even started buying here. I change my glasses every year and with EyeBuy Direct I can now change more than once because prices are spectacular. The website is super user friendly and the fit and quality of the frames is great!
The web site makes it easy to filter the styles and find the one you're looking for. I love being able to order glasses online. Some of the styles and options cause a big jump in price for some reason, but at least for the basic options the price is very reasonable.
My first pair was excellent! Better than the high end fast paced eye place! I will order from eyebuy direct from now on!
Always reliable, accurate, cost efficient, attractive, comfortable, fast delivery... these are the words I use to describe EyeBuyDirect!... oh yes... & THANK YOU!
I have used this company since 2009. I have had 24 orders. My prescription has changed often as I have end stage glaucoma and had radial keratotomy many years ago. I have had wonderful service from this company, They have refunded when prescriptions just did not work for whatever reason. They have been wonderful to work with. I have been very pleased with the quality of the workmanship and frames and of course the price has been terrific. Yesterday, I was buying two pairs in the same frames and had to call for help maneuvering the website. The first fellow I talked to was very patient and helpful. I decided later to have bifocals put in one pair but not in the other. By then I was in a huge time crunch, but I had already spent so much time with the order that I didn't want to leave it and perhaps lose everything I had done, so I called back. I ecplained to the lady that I had everything done, I just wanted to put bifocals in one pair and couldn't figure out how to do that online. She immediately started to quiz me and up sell me. I explained that I had to leave in 15 minutes, but she continued to do that. I explained again that I had already done everything the way I wanted it done, that I had spent a lot of time on it. By then there was irritation in my voice and I asked her to just help me do what I wanted to do. She did, but that is the first time I've ever had someone do that with this company. Maybe they're having a contest or something. There must be some pressure from somewhere to up sell. I will not stop using them. They have been so good to work with me over the years. I know there's more competition out there, by far, than when I first discovered them. Prices have dropped significantly in many settings for glasses. I hope this doesn't change the company and the way they have always dealt with their customers.
This was my first time ordering and I got to the part to enter the prism but was unsure how to enter it. I called customer service and she was able to helphelp.
I love this site and their prices. I was shopping online one day and didn't buy the glasses immediately. The next day I went back to my shopping cart and the discount was no longer available. But luckily there was a new code that I could apply! I got the ones I wanted for an AMAZING price.
Giving this company another chance, Please make sure these glasses, DO'NOT GIVE ME MIRROR GLASSES... Thank you, only a light blue shade Please
Thank you
Deanna Snyder
*******024
I have order a pair for myself and I'm very satisfied. This pair is for my husband. I will be ordering more.
Can't wait till my glasses arrive website was easy to use. Person online was very helpful. I already recommended website to others.
I love trying on all the glasses I want. The prices are amazing. Everyone should buy their glasses from Eyebuydirect. The quality is awesome. I paid 302.00 for a pair of glasses at my eye doctors and see better with the glasses I bought at Eyebuydirect. You have to try it.
This is the first time I've ever ordered classes online and it was a fairly easy process. The videos we're very helpful for measuring pupil distance and learning how to read prescription.
Awesome website! Eyebuy direct has allowed me to save hundreds on eye glasses that I would have totally spent had gone with my traditional optometrist!
Very easy to order with great quality product. I have made this my permanent spot to buy my daughter's glasses. She loves browsing the site and picking out the perfect frames for her style9. I highly recommend this site for all parents who need to purchase multiple pairs of glasses for their kids. There is a plethora of frames to choose from with tons of affordable prices.
I have been buying our family's glasses for several years through eyebyudirect.com. The quality is great, the website is easy to use, and the prices can't be beat! If you need glasses, this is a great way to go!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members