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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I always worried about ordering glasses on my own. So, I continued paying huge prices. Finally this year I took the plunge and I'm so glad I did. Now have the freedom to get whatever I want at hundreds of dollars less. Thank you EyeBuyDirect!
I purchased glasses online from other companies before so I was familiar with the process. I chose to purchase from eyebuydirect due to the very inexpensive glasses they have. The website is not the most user friendly and I found myself trying to navigate through different screens and clicking around a lot. It's not very intuitive. Hopefully I dont have to return the glasses because I read the customer service is not very good.
I love this website. I uploaded a photo of myself and tried on numerous frames. Found the one I liked and upload the prescription. When I received them in the mail I could not believe how good the quality was. I have progressive lenses and they were the best glasses I have ever gotten. I just ordered a second pair.
Good selection. Uses the PD number, which some sites did not provide for. I like being able to try on the glasses on my own face. Prior to this order I purchased a pair of progressive glasses from this site that are of very good quality build - even though I don't like the progressive lense and wish I had gone with the regular bifocals. The intermediate part of the progressive lense is distracting and does nothing for me. Live and learn. But I am back for some regular glasses and separate readers this time.
I love I buy direct, I have bought three pairs of glasses from them. Easy to shop and pay. Thank you
I found frames 51 mm tall, as I wanted. It is difficult to find this size. They would not offer the blue light filter on my prescription, so I will take the frames to Costco for the lenses.
Haven't gotten the glasses yet but the experience of buying them was super easy and enjoyable. Will post a true review when I have the glasses
I was hesitant about shopping through EyeBuyDirect, but you seriously cannot beat the price and the convenience. I would 100% order through them again!
I buy glasses for my whole family here. They work well and are durable! I would and do recommend this site to all my friends.
Easy shopping. Great discounts. Good glasses. I buy from eyebuydirect for my husband and I! I really love the styles they have. You can't get these in a stand alone shop.
I only buy glasses from this website. They have the most variety and fast shipping. Other eyeglasses sights are more difficult to navigate and not as good quality. I just ordered my 4th pair from EBD and I like them all.
Everything was fine! Until the choice of not getting the anti glare became a problem. I only wanted scratch protection. The discount code made the difference for the purchase
This is my second time purchasing from this website and I've gotta say I never thought I could get beautiful glasses for such a reasonable price! I hate the ones they offer at my eye doctor's office and there is so little selection. But here there is so much selection you can't beat it! Highly recommend!
The frames are very stylish and the lenses are reasonably priced. I used to spend $$$ lots of money on my daughters and my glasses. I would only purchase one pair a year, but with EyeBuyDirect we now purchase several pairs for what once paid for one pair! I appreciate that the website is easy to navigate.
I think that Eye Buy Direct is a great place to buy nice and affordable glasses! I would definitely recommend this website to my friends and family!
I like this website better than other online eyeglass shops because it'd easy for me to navigate. I've bought many pairs of glasses over the past few years but I have to admit I'm pretty hard on them. I can afford these glasses as a college student and like the styles I've chosen, though sometimes the colors are different than they appeared online. I also appreciate the style quizzes and the try-on function which allow you to make the right choice of frames before purchasing.
Hello Anjali,
We would like to apologize for the trouble and frustration that you experienced with EyeBuyDirect.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com.
Thank you.
Lest see how are the glasses
I like the styles. I fount it ease to shop.
I like the colors. The size are difficult to choose.
Hello Maria,
We would like to apologize for the trouble and frustration that you experienced with EyeBuyDirect.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com.
Thank you.
I love this website. I can't believe I didn't discover it until this year. I used to spend $300 on one pair of prescription glasses but I got 2 pairs for $120 and a pair of prescription sunglasses for $32. They add so much to the glasses for like $4 whereas anywhere else would charge $20-30 for blue light eye protection, etc. Also the packaging is amazing. I will forever be a customer.
Eyebuydirect has really simplified prescription and frame purchasing. I love how quickly I was able to check out and enter my information. I do love the styles they currently have available but, they still need more variety especially in sunglasses. Other than that, i'm very happy!
Hello Julia,
We would like to apologize for the trouble and frustration that you experienced with EyeBuyDirect.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We shall forward the information to our Purchasing Department to improve the quality of our frames, lenses, and services.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com.
Thank you.
Very pleasant experience! Great eyewear at good prices. Looking forward to getting my new frames. Srsly, can't wait.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Norman,
We would like to apologize for the trouble and frustration that you experienced with EyeBuyDirect.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com.
Thank you.