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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I had purchased another paid of glasses from a different provider. The fit was wrong and adjustments did not help the comfort of the glasses
Glasses are just what I wanted fit good. Thank you
It was really good, the glasses were nice and fit perfectly.
I love my glasses! My sunglasses are even better! Price is so adorable I have 5 pairs of glasses and two sunglasses all Rx
Love this site because it is simple and delivers quality everytime.
These glasses are really cute and light! I have no problems with them and people always compliment how cute they are, 12/10!
Amazing quality and prices! Would definitely recommend
Got the glasses quick, prescription is perfect. Love the style
I have been purchasing my eyeglasses for a few years now and I love the service and affordable prices.
Great company. Excellent service. Super prices. Nice people and customer service is excellent
There's a reason why I keep buying my glasses here. Quality, product, workmanship, and of course price. Most of the time the glasses are better than the pair I recieve through the optometrist. I've never had to return a pair or been disappointed yet, and I believe I've purchased 10 or more pairs of glasses over the years. The quality is as good or better than the eye doctor and with the ability to choose options, save your prescription, and being able to use PayPal-affirm, and 4pay, it's a great alternative. Really happy with Eyebuydirect.
I always have positive experiences with EyeBuyDirect. My son uses you as well. Thank you for your products and customer services.
I've been ordering thru you for years. I'm always happy with my order and the prices are amazing.
Have ordered many pair and always happy. This past order was for reading and they seemed a little off regarding vision. Absolutely no problem chatting with customer service and trying again. Worked perfect this time!
Was very easy and affordable for a spare pair. Quick shipment.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.