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EyebuydirectReviews 13,112

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,495
value
5,187
shipping
5,187
returns
131
quality
5,291
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Illinois
1 review
0 helpful votes
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New to online glasses
July 11, 2022

I really enjoyed my experience with you and my glasses fit my style perfect! I will be back for more!

Date of experience: July 11, 2022
Ohio
1 review
0 helpful votes
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Experience overall
July 11, 2022

Overall it was a good experience as usual. Price was excellent. Still have problems adjusting frame to my face.

Date of experience: July 11, 2022
Tennessee
1 review
0 helpful votes
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Tired of over paying for glasses
July 11, 2022

Easy to use web site. Great prices and good quality. I'll never buy from the big eyeglass stores again. I just wish I could get the ones I want in a wider frame

Date of experience: July 11, 2022
New York
1 review
0 helpful votes
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Great glasses.
July 11, 2022

EyeBuyDirect is absolutely great. I heard about it from one of my family members, and ever since I have been buying my glasses from the website. They give great price, great quality glasses, and such a wide variety. It couldn't be a better deal.

Date of experience: July 11, 2022
New Jersey
1 review
0 helpful votes
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BEST GLASSES EVER
July 11, 2022

My glasses got here quick and fir an amazing price!

Date of experience: July 11, 2022
New Jersey
1 review
0 helpful votes
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Satisfied customer
July 11, 2022

First time ordering my prescription glasses online and I'm very satisfied with EBD. Love my new pair of glasses.

Date of experience: July 11, 2022
Iowa
1 review
0 helpful votes
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Clear pink glasses
July 11, 2022

It was pretty easy, but best is the return policy in case they don't look good.

Date of experience: July 11, 2022
Illinois
1 review
0 helpful votes
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Great price for good glasses
July 11, 2022

Order fulfillment and shipping could be a little faster but good service overall.

Date of experience: July 11, 2022
Tennessee
1 review
0 helpful votes
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Glasses & sun glasses
July 11, 2022

Both prescriptions and what my husband wanted. Great price and easy to use website.

Date of experience: July 11, 2022
Illinois
1 review
0 helpful votes
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LOVE MY GLASSES!
July 11, 2022

This is my second time purchasing glasses from the company and it won't be my last! I absolutely, love my glasses and I get so many compliments from others that feel the same way! Great quality, excellent price, and fast delivery!

Date of experience: July 11, 2022
Florida
1 review
0 helpful votes
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Glasses
July 10, 2022

Very good shipping time. Good quality glasses. Easy to use website.

Date of experience: July 10, 2022
Tennessee
1 review
0 helpful votes
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I wanted to get frames more suited to my face, and I was able to find a good pair on EyeBuyDirect. The frames were reasonably priced and came sooner than expected. I also bought a pair of prescription sunglasses.

Date of experience: July 10, 2022
Indiana
1 review
0 helpful votes
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Great bargains
July 10, 2022

No hassle speedy shipping and delivery
Package arrive products were just what I ordered

Date of experience: July 10, 2022
Oregon
2 reviews
0 helpful votes
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Love my new glasses!
July 10, 2022

I got my new glasses in a reasonable amount of time, and got to take advantage of a reward (free case). The whole process, including redeeming my reward, was easy and went smoothly.

Date of experience: July 10, 2022
Hawaii
1 review
0 helpful votes
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Need to see
July 10, 2022

It went well. Even found a coupon to use which saved me a little more money.

Date of experience: July 10, 2022
Curacao
1 review
0 helpful votes
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Pleasantly Surprised & Satisfied
July 10, 2022

Such a easy and convenient way to buy prescription sunglasses, without breaking the bank!

Date of experience: July 10, 2022
Washington
1 review
0 helpful votes
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Just picked up my eyebuy direct eyeglasses and there are the cheesiest frames that are supposed to be Ray-Ban's but they feel like they came from the dollar store and it says they're made in Brazil?!. Do not buy from this company there's a scam going on here I am reporting them to the Better Business Bureau!

Date of experience: July 10, 2022
Georgia
1 review
0 helpful votes
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My third time to get prescription glasses thru them over 6 years. Progressive with Transitions lens everytime with a perfect fit

Date of experience: July 10, 2022
California
1 review
0 helpful votes
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Always a good buy
July 10, 2022
Updated review

Great experience with lots of options to choose from!

Date of experience: July 10, 2022

Great selection and variety of glasses
January 11, 2021
Previous review

Great selection and variety of glasses.

Date of experience: January 11, 2021
New Jersey
1 review
0 helpful votes
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Best value
July 9, 2022

My kid needed glasses. I bought glasses. They were good glasses.

Date of experience: July 9, 2022