On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Excited to have my glasses in my hand. Shopping was easy
I have been using competitors for years but never saw really clear. These are so much better than the others I have used. This will be my goto from now on. Thank you!
Great price and reasonable quality. The glasses fit a little bigger than the "try on" view seemed to indicate but they'll be fine. I've now ordered at least 6 pairs over the past couple of years.
Quick and Easy to use! So many great options and such good deals. Worth a try!
Difficult trying to see how glasses would look on me
I had a great experience ordering my prescription glasses through Eyebuydirect website. They had multiple choices of different types of brands of glasses and I love the price and how easy it was to order through the website I would definitely order once again through I direct.
Quick and easy and price is great. Would definitely get more.
I have ordered several pair and love them all! Great customer service and great glasses.
Overall great service except production time is long
Beautiful and well made glasses. They look great on my daughter!
I had a little problem and was solved. I'm very satisfied
Satisfied again. I'm a repeat customer because of great service and product.
The ordering was easy and we were kept up in the delivery status. I am enjoying my new frames.
Great! The delivery was a little slow but overall I loved it
I ordered my glasses on a Saturday and received them on Tuesday. Had them in time for in case my contacts tore.
The glasses are okay, but too big. The tint isn't as dark as I expected.
My Eyewear was excellent. Will be using the service again...
I love the flexibility of using EyeBuyDirect. Saving my prescription allows me hop on and easily choose a frame before purchasing.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members