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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Fast delivery of the right product, Needs some one to measure size parameters and relate to fitting.
This will be my fourth pair of glasses that I've purchased from you and my second pair of sunglasses. You guys are awesome and so very easy to work with. Very user friendly website. Thanks for always being so helpful!
SITE IS VERY USER FRIENDLY... GREAT COMMUNICATION WITH ANY ISSUES OR PROBLEMS.
Not bad some of the options were difficult to understand and decide on. Like what lens type to choose from. Maybe allowing customers to provide suggestions in the form a review on what lens type they like best when choosing them.
Great company and workers are very professional. Fast delivery
I previously brought my glasses there a few years ago. I get many compliments that they lik my glasses. I went to Jamaica to photograph a destination wedding. I lost them there. I reordered the same glasses. I am so happy. It was delivered within a week.
The price was excellent, shopping was easy and product quality was great!
Large selection - shipping is really quick compared to other sites. Prices are great!
My lenses have spots on them that won't come off. Very disappointed
I love them I will be shopping again to get a pair of progressive!
I like the variety of style offered on website. Fun to pick through the frames you like but sad when you have to start eliminating from your cart.
Love the quality of the glasses are great & if I have a problem with
My order the returns are easy.
I had a somewhat complicated prescription but was surprised at how easy the process was to order new glasses. I needed three pairs, sunglasses, driving at night glasses and lastly reading glasses. All three came out perfect.
I don't like the material the arms of my glasses are made of. They also don't get as dark as I'd like them to be.
Happy returning buyer, loved them. Love the deals you send.
Progressive lenses are not placed correctly, I need to move my head around too much to focus.
Lenses were completely wrong. Glasses are unusable.
I've been extremely happy with my interactions with eyebuydirect. Customer service was extremely helpful today helping me to use an insurance balance to pay for glasses.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members