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EyebuydirectReviews 3,988

4.6

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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
401
value
1,285
shipping
1,285
returns
37
quality
1,314
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New York
1 review
0 helpful votes
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SPEND ALL THAT TIME SHOPPING AND DESIGNING GLASSES THEN COMES TIME TO GET FREE PAIR AND THE CODE GIVEN IN EMAIL THAT MADE YOU GO LOOK IS NOT VALID. I SMELL RAT

Date of experience: August 6, 2018
Pennsylvania
1 review
0 helpful votes
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I currently have 3 frames from EyeBuyDirect: 1 prescription that I wear essentially every day, and 2 nonprescription to wear with contacts. I just ordered 2 more frames, as my prescription changed again recently. I was pleasantly surprised with my online eyeglass-shopping experience. Perviously, I had only bought the frames covered by my insurance at the eye doctor... which were usually pretty ugly. But I had been looking for a very specific style, stumbled upon EBD's website, and found that I could buy cute frames for the same or less as I had been spending on mediocre ones at the optometrist! From the outside, it may seem a bit pricey, especially for decent prescription frames with UV protection and all that good stuff, but honestly, as a lifetime wearer of eyeglasses, it's a small price to pay to be able not only to SEE, but to feel confident and true to your individual style in the right pair of eyewear.

Date of experience: August 6, 2018
Florida
1 review
0 helpful votes
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Price Gouging
August 6, 2018

Charged twice for s/h and their prices skyrocketed and their coupons don't work I would recommend going someplace else.

Date of experience: August 6, 2018
California
4 reviews
0 helpful votes
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Nice sunglasses
August 6, 2018

This company offers really nice sunglasses for a good price. I subscribed to their newsletter and I've got a 15% off and free shipping. I had a good experience shopping on this site!

Date of experience: August 6, 2018
California
1 review
0 helpful votes
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It's really easy to figure out your own size. It only takes a few minutes and the instructions are very clear. Savings are really worth taking the extra time.

Date of experience: August 6, 2018
West Virginia
1 review
0 helpful votes
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Love EyeBuyDirect
August 6, 2018

Great prices, great selection, prompt delivery. I buy all of my family's glasses from EyeBuyDirect!

Date of experience: August 5, 2018
Texas
1 review
0 helpful votes
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EyeBuyDirect was easier to use than the other folks. I have one pair from them that I simply ordered with the new Rx. Then I added a second Rx. Keep in mind I did not get any fancy stuff; lined, not progressive; no tint or color changing.

I expect these to last me some time if the first pair is any indication.

Date of experience: August 5, 2018
Missouri
1 review
0 helpful votes
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Thank you EyeBuyDirect for this user friendly, stress-free, and reasonably priced way to purchase eye glasses. I look forward to receiving my eye glasses soon, and wearing them since my current glasses have scratches on the lense which is making it difficult to see clearly.

Date of experience: August 5, 2018
Germany
1 review
0 helpful votes
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Good deal
August 6, 2018

Site was user friendly and great prices. Especially for a active kid who goes through glasses pretty quick.

Date of experience: August 5, 2018
Florida
1 review
0 helpful votes
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Easy
August 3, 2018

The website was user friendly. The had a great selection, I found what I wanted right away.The checkout process easy. Even got a promo code. Can't wait to wear them!

Date of experience: August 3, 2018
Illinois
1 review
0 helpful votes
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Love you guys!
August 3, 2018

My brother and I must have purchased ten pairs of glasses from you and enjoyed them and your process.

Date of experience: August 3, 2018
Maryland
1 review
0 helpful votes
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Very Accommadating
August 3, 2018

This website was extremely accommodating when it came to using the filter to find the frames I wanted with the color I wanted, uploading my picture to ensure the best fit, and tailoring the lens to the needs of my eyes. I've gotten two pairs of glasses from this website and they are still in great condition. Now, I'm waiting on my next pair to come in the mail!

Date of experience: August 3, 2018
Texas
1 review
0 helpful votes
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Fantastic
August 3, 2018

Every part of this experience is a pleasure. I will 100% be ordering again and can't wait to get my latest pair in the mail.

Date of experience: August 2, 2018
Wyoming
1 review
0 helpful votes
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Great
August 3, 2018

Love the ease and simplistic nature of this site. Cheap yet reliable glasses are the best. I love being able to get nice glasses for a reliable price. Decided to try some sunglasses this time to see if I like them

Date of experience: August 2, 2018
New York
2 reviews
5 helpful votes
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Always happy
August 2, 2018

The frames are nice, although they're inexpensive. The lenses can run the price way up - and I don't have a bad prescription. It's much more expensive if you want a tint or sunglasses.

Date of experience: August 1, 2018
Wisconsin
1 review
0 helpful votes
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I'm impressed by the ordering process and the selection along with the prices! I love how many frames there are and that you can just enter your own prescription exactly!

Date of experience: August 1, 2018
Ohio
1 review
0 helpful votes
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I was initially very skeptical about ordering glasses online. However, I have ordered several pair and happy with all that I have ordered.

Date of experience: August 1, 2018
Ohio
1 review
0 helpful votes
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Wh would I ever want to buy from anywhere else? This is the second time in a year that I have shopped eye buy direct. I know I'll be shopping here again very soon! I love all the glasses I've got from here.

Date of experience: August 1, 2018
Ohio
1 review
0 helpful votes
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First time buying glasses online. Shopping was easier than any other site I looked into. Fingers crossed that it all goes well.

Date of experience: July 31, 2018
Georgia
1 review
0 helpful votes
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Frames for cheap
August 1, 2018

We have ordered from here 2 other times and are always pleased. Glasses are just what we expected. Only thing is when you add the lenses there's always a fee and then a shipping charge as well, so it's surprising when you go the check out and
It's quite a bit more then when you picked out your cheap frames, Still a good deal.

Date of experience: July 31, 2018