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EyebuydirectReviews 3,990

4.6

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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
401
value
1,285
shipping
1,285
returns
37
quality
1,314
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Illinois
1 review
0 helpful votes
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They have the newest frames and very inexpensive on their lenses. I could not have found a better place to get my glasses. I just ordered a second pair and will be ordering my new perscription when I get that done. I have the Valentine frames in blue and I get many compliments on my glasses. I always tell them where I got them and the price and they cannot believe it. :)

Date of experience: August 21, 2018
Michigan
1 review
0 helpful votes
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Love the prices
August 20, 2018

Love the prices for frames. Instead of spending $200+ on frames from my eye doctors i can get 2 pairs for less than $50

Date of experience: August 19, 2018
Illinois
1 review
0 helpful votes
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Incredible quality. Amazing and tons of styles! I tell everyone I know to order their glasses here. Love that they seem to have Sales frequently too!

Date of experience: August 19, 2018
Georgia
1 review
0 helpful votes
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They have a great selection. The prices are amazing so I can have more than ONE pair. It was easy to order and the instructiosns to measure was easy. I told all my friends. My husband ordered glasses today and I got a second pair!

Date of experience: August 19, 2018
New York
1 review
0 helpful votes
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So easy to peruse and order correct size etc love extensive choices. Hope they are good when they arrive. It will determine if i buy more

Date of experience: August 19, 2018
California
1 review
0 helpful votes
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Easy to use website with good selection of styles and excellent prices. Use the "try-On" feature - huge help in selecting frames. I've used EyeBuyDirect for years. I buy all my eyewear here, including sunglasses. I'm a professional driver so I have regular eyeglasses with an everyday tint and sunglasses. Perfect!

Date of experience: August 19, 2018
Illinois
1 review
0 helpful votes
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Today's order is pair #2 and #3. I'm kind of scared b/c the price for two cost less than the first pair I ordered from this site. I feel like I missed a step. Eeshk! However, I love my first pair. Great quality frame and they can handle a kick to the face - thanks, Kid. Overall, I'm happy. Three pair for the cost of one pair locally. Yes, please!

Date of experience: August 18, 2018
Texas
1 review
0 helpful votes
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EASY SELF SERVICE
August 18, 2018

Haven't received my order yet, but so far, I am really pleased. I look forward to updating this review once I have received my glasses.

Date of experience: August 16, 2018
California
1 review
0 helpful votes
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Cute Glasses For Cheap
August 18, 2018

Love EBD and the affordability. Super excited about the BOGO deal right now because I've been wanting new glasses and with my luck, I just kneeled on mine >o< at least it was during sale season

Date of experience: August 16, 2018
New York
1 review
0 helpful votes
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Good service
August 16, 2018

The 2 for one is very misleading an it does take a little long to arrive but other than that prices are good an service is excellent they walked me thru my other

Date of experience: August 16, 2018
Texas
1 review
0 helpful votes
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Easy Process!
August 15, 2018

Process for a first timer such as myself was very easy. Step by Step self explanatory. Can't wait to see the quality of the glasses now!

Date of experience: August 14, 2018
Arizona
1 review
0 helpful votes
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Prices I love!
August 15, 2018

I have always paid out th wazoo for glasses and not been that excited about the frame options I was given. I just spent over $100 on glasses WITH insurance and I was pretty annoyed because I could only get one pair. So I saved up and looked at eyebuydirect and found that for the same price as that ONE pair I got two pairs (prescription sunglasses and a pair of eyeglasses) with a case and shipping and high end eye protection. I am so excited to get them in and see how they do. It was worth it to save that kind of money.

Date of experience: August 14, 2018
Pennsylvania
1 review
0 helpful votes
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DRW
August 15, 2018

I was tired of the local shops over charging and lack of service. My first time at EyeBuyDirect I was happy to see the informative information and videos to help me choose eyeglasses that fit me. That was something the local chain stores lacked. I purchased once before and I am back, so far so good!

Date of experience: August 14, 2018
Pennsylvania
1 review
0 helpful votes
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Easy ordering!
August 15, 2018

Have not received glasses yet, but the ordering was easy. Unable to review the actual glasses at this time.

Date of experience: August 14, 2018
Michigan
2 reviews
0 helpful votes
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Best find ever!
August 15, 2018

I can't believe I hadn't gone with eyebuydirect before. I am able to buy several pairs of glasses for less than half of one pair of designer glasses. Due to the variety I am able to have a pair that matches several outfits and for various occasions.

Date of experience: August 14, 2018
Texas
1 review
0 helpful votes
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Good
August 12, 2018

I didn't have any issues excellent on ordering frames and way cheaper so fun easy and defeat ahopping

Date of experience: August 12, 2018
Oregon
1 review
0 helpful votes
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Color or frames is off
August 12, 2018

I ordered the Dialogue frames in what looked like a burgundy color on the site, but when they arrived, they were like a light lavender color. I was disappointed, but kept them since I like this color as well. I was confident in ordering from EyeBuy before, but am now a little weary.

Date of experience: August 12, 2018
Pennsylvania
1 review
0 helpful votes
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This is perfect for parents, students and everyone who likes to save on glasses. I love this website and the lovely designs.

Date of experience: August 12, 2018
New Hampshire
1 review
0 helpful votes
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Live chat was down. BOGO was only on the frames, so not really the deal I expected. It asked me to log in after my cart was filled to speed up the process and it cleared my cart so I had to start over. Checkout process would not allow me to add a credit card so had to use paypal. Pop up ad said free shipping but it added it at the end, so frustrated at that point I just paid for the snail shipping. Worried that if I went to look for that information it would clear my cart again.

Date of experience: August 12, 2018
California
1 review
0 helpful votes
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It was good
August 12, 2018

I've ordered from here before and the glasses are good. I enjoy getting my glasses from here and looking at all the nice frames

Date of experience: August 12, 2018