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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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The selection and ordering process is easy prices are good, but I'm a little disappointed in the quality of the lens, I've already experienced a spot on one of them and I only had them for a month I keep them in a case and only wear them when needed. So I can't give a 5 star on quality.
Always good. Shipping and processing is a bit slow but I deal with it because I really like the eyeglasses I buy. Sometimes the lenses I feel are too expensive.
Ordered 4 pairs for last 2 months after new try. Love so much and wish I tried online eyeglasses earlier.
Very patient and knowledgeable.Stayed on phone with me walking me through every step
I love shopping for glasses with EBD, they have an great selection of glasses at affordable prices 👌
Very professional phone order first time customer here. Sunglasses are awesome.
Always an awesome experience definitely will keep buying more and more glasses Becuz their so awesome
I really like my glasses, and they are inexpensive. Thanks!
Great glasses and prices.Great place to shop. I have never been unhappy with my purchase.
Customer support staff really listened and accommodated. Exceptional customer service!
This is not my first time ordering from Eyebuydirect. My experience has always been positive. Coupon codes were not available on check out however credit was given following n email.
Many of the glasses you have the codes take off the discounts and shipping got very delayed and no one but me seemed to care
Great glasses! Perfect fit and sturdy material. Perfect style for every occasion!
I loved my glasses but the second pair came super late, they did reimburse my shipping fees without me having to ask, which was really nice
Online functionality was sensitive to pricing and discounts.
Very happy! On to the next pair! The chat line was also very helpful with my first time order.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members