On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This is my first time buying glasses online, and I was pleased with how easy the process was and my glasses are great
I have always had good experiences with these lenses, and the cutest styles I can find in this price range.
Best glasses I've purchased online. Awesome experience. Very pleased
It was wonderful just what I expected the service was amazing
I can shop at my own pace at any time 24 7 that and free shipping is great
I purchased glasses from you a couple times. They seem to be inexpensive and easily purchased.
Easy to select frames and enter prescription details. Website is user friendly!
Always easy and a good deal!
Right on time and free shipping. Got a great discount too!
It cleared my cart twice and I had to redo the whole thing. Should make you signin immediately or saves the cart.
I have learned to take my time and measure the glasses I like to find comparable in size and the "try these on" is very helpful
I have bought many glasses from EyeBuyDirect and have always been pleased with my experience
I mostly wear contacts but there is a need to have glasses as a backup. To be able to purchase glasses at a reasonable price is always a win. Especially when you may not wear often.
High quality frames at a reasonable price. Discounts. Quick service. Excellent communication on progress of eyeglasses and notification of delivery,
Would have appreciated a detailed receipt. The only receipt that was emailed to me had a total amount.
Facilidad en la página, preocupación cuando uno pone un dato mal enseguida te escriben y hasta que no lo corriges no siguen con la orden, rapides, envíos, gran cantidad y calidad de armaduras de espejuelos, los lentes son muy buenos, y duraderos
Fit and lenses always perfect, many choices to choose from and a variety of prices
Love the quality, price, speed, and payment options available
I love that the glasses are inexpensive enough that I can have several pair!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members