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EyebuydirectReviews 14,603

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,575
value
5,188
shipping
5,188
returns
131
quality
5,291
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Georgia
1 review
0 helpful votes
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Easy
March 13, 2025

Website is easy to browse and place order. Wide variety of options

Date of experience: March 3, 2025
Georgia
1 review
0 helpful votes
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The perfect color
March 13, 2025

The process is very easy. The app is simple to navigate. Quick delivery. The glasses fit great.

Date of experience: March 3, 2025
Arkansas
1 review
0 helpful votes
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$30 glasses lasted 4 YEARS
March 12, 2025

Back in 2019, I bought a cheap pair of glasses. Very similar to, if not the "Nomad" frames they still have available on the site. I got the basic lenses.
I wore them every. Day. For 3 years. They never broke, or sustained any serious damage.
One day, I finally stepped on them hard enough to brake off the arm and bend the frame. AND I STILL WAS ABLE TO REATTACH THE ARM AND WEAR THEM FOR A FEW MORE MONTHS!
I still have them, and started wearing contacts. Now I'm read for a new pair of glasses; so I came back to Eyebuydirect. I'm getting TWO pairs for $60. Two pairs of prescription glasses.
The prices have stayed consistent.
I recommend Eyebuydirect to everyone I meet who is buying new glasses!

Date of experience: October 3, 2019
Colorado
1 review
0 helpful votes
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Good but too many fees
March 12, 2025

Excellent glasses and frames, too many fees when buying. :)

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Beautiful frames
March 12, 2025

I ordered two pairs one I loved and the other I did not. I wish that I could have had the option to try the pair on with my camera. The set I did not like at all this option was not available. It was a more expensive pair and with this technology I think I would not have purchased this pair. As a customer I appreciate this technology.

Date of experience: February 2, 2022
California
1 review
0 helpful votes
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I'm not sure why the price is so different. I do t like how I bought the same glasses from 4 months ago, except this time the price was double. It makes me sad.

Date of experience: March 2, 2025
Alaska
1 review
0 helpful votes
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Ray Ban was not discounted
March 12, 2025

Originally, I wanted to buy Ray-Ban RX7239 Alain. But there's no sale for it and I had to change my mind and pick a different brand of glasses.

Date of experience: March 2, 2025
North Carolina
1 review
0 helpful votes
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Trying kn
March 12, 2025

The picture of the glasses when trying isn't correct size of frames.

Date of experience: February 18, 2025
Missouri
1 review
0 helpful votes
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Glasses
March 12, 2025

It was a good one, that's why i returned for more. Will be back again if this one goes well!

Date of experience: May 2, 2024
California
1 review
0 helpful votes
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Fast, quality, reliable!
March 12, 2025

I've ordered 5 times and haven't been disappointed once. The lenses and frames last against my tireless abuse of free purse floating to hiding under the car seat. I tend to get my glasses fast after ordering and there is a lot quality guarantee! Definitely worth returning to.

Date of experience: March 2, 2025
Ohio
1 review
0 helpful votes
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Order /Product
March 12, 2025

Ordering is super easy and fast. Glasses look great and they come very quickly. Thx!

Date of experience: March 2, 2025
New Hampshire
1 review
0 helpful votes
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Excellent service!
March 12, 2025

Always perfect. Love the prices and customer service. My favorite place to buy glasses.

Date of experience: March 2, 2025
New York
1 review
0 helpful votes
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Fantastic!
March 12, 2025

Great experience! Love the try on feature, love the styles! Always get complements and people always want to know where i get them from lol.

Date of experience: March 2, 2025
Israel
1 review
0 helpful votes
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Bait and switch
March 12, 2025

Apparently filtering by prescription and choosing a saved prescription is not enough, after the order is confirmed, they ask for more money.

Date of experience: March 2, 2025
Puerto Rico
1 review
0 helpful votes
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Awesome
March 12, 2025

I have made several orders, and all of the orders were perfect. And dlthe warranty works flawless. Keep up the good work TEAM!

Date of experience: March 2, 2025
New York
1 review
0 helpful votes
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Affordable prices
March 12, 2025

Easy to browse, very good prices and excellent customer service

Date of experience: March 24, 2025
New Jersey
1 review
0 helpful votes
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Worked out well
March 12, 2025

It was good. Decent price, good selection and the script is right. Why you sent me a bright yellow case for aviator sunglasses is mysterious in a bad way

Date of experience: March 23, 2025
Illinois
1 review
0 helpful votes
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Just right!
March 12, 2025

The glasses arrived quickly and were just as described. I love each pair that I have. I was able to get 2 pairs for less than a normal order.

Date of experience: March 26, 2025
Iowa
1 review
0 helpful votes
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Glasses to home
March 12, 2025

Easy to order online! Have ordered several times. Always love my new specs!

Date of experience: March 2, 2025
Michigan
1 review
0 helpful votes
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Satisfied
March 12, 2025

So convenient and good quality glasses for the price, also arrived pretty quick!

Date of experience: March 2, 2023