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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Customer service is extremely responsive. Quality of products is amazing
I haven't purchased glasses from any place else since I've discovered eye buy direct. I love the glasses and ease of buying from here. Glasses are awesome
I'm not satisfied. I paid for blue blocking but my eyes hurt when I'm in front of my computer. Did not have this problem with the glasses I ordered from Zeelool. I gave 2 stars because the glasses are cute
It was good. My daughter loved her glasses and got many compliments
When i called the number, she was very helpful. Was able to cancel and reorder.
It was my first experience with Eyebuydirect. I was pleasantly surprised and am processing my second order now.
All glasses have been great except for one pair had a plus sign and 3 numbers imprinted in the lens.
I have purchased many pairs over the last two years, including brand name. No one beats their prices, service and speed
I was impressed by the "try on" feature. The glasses arrived quickly and are good quality for the price. The styles were on trend.
Had a pair of glasses I bought from you for years! Thank you! I will keep coming back.
It was difficult to match new selections with previous prescriptions. Much better now. Current rating would be five stars. Four stars based on historical experience over many years.
I love that these glasses are affordable and they have great BOGO deals. Having multiple glasses wearers we have spent hundreds on glasses feom the eye doctor that have gotten lost or broken within weeks. I now purchase multiple pairs from eyebuydirect so I have multiple options on hand. More fashion options and less stress!
Faster and good quality of any frame and lenses.
I will recomend this company for everone looking for prescription sunglasses
I've gotten several pairs from here and they are some of my favorite ones, even over the expensive "name brand" ones! Great quality and so cute
I received wonderful support from the customer service agent today. She helped me return a pair that did not work for me. I was offered 15% off a replacement too, so I ordered a different pair.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members