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EyebuydirectReviews 14,603

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,575
value
5,188
shipping
5,188
returns
131
quality
5,291
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New Hampshire
4 reviews
2 helpful votes
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YEARS OF SAVINGS
March 9, 2025

I have purchased numerous pairs of glasses from EBD over the years and saved a lot of money. I recently shared an eye exam with my mom who purchased from the optometrist at a price of 550.00 for a pair of bifocals. With my perks and sale prices I was able to buy two pairs of progressives, one with transition lenses as well as a single distance pair of transitions and one pair of computer glasses (that's 4 pairs) for less than the price of her bifocals. And she is not happy with her glasses. I scored.

Date of experience: March 23, 2025
Sri Lanka
1 review
0 helpful votes
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Simple and easy to use. Very affordable for everyone and styles everyone loves

Date of experience: February 27, 2025
Illinois
1 review
0 helpful votes
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Not too bad
March 9, 2025

Pretty good for the price! Have ordered multiple pairs thank you!

Date of experience: January 23, 2025
Rhode Island
1 review
0 helpful votes
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Amazing eyeglasses
March 9, 2025

Every time I order I get my glasses fast in perfect condition and when I messed up on my prescription they fixed it right away I order constantly from here!

Date of experience: January 23, 2025
Illinois
2 reviews
0 helpful votes
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Love them!
March 9, 2025

I have bought my quill ivory glasses from eye buy direct a few times already! The always get a ton of compliments on them! And such a great price!

Date of experience: February 27, 2025
Virginia
1 review
0 helpful votes
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Great
March 9, 2025

I love the price but the glasses but the break very easy I have purchased over 10 pair they all broke.

Date of experience: August 8, 2024
Jamaica
1 review
0 helpful votes
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10/10 Would Recommend
March 9, 2025

Quality glasses, quick turnover time. Have been using them for over 8 years.

Date of experience: February 27, 2025
New York
2 reviews
1 helpful vote
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Need glasses
March 9, 2025

I loved the Yvonne frames I had. They are misplaced currently and I can't find them so I need an emergency pair.

Date of experience: February 26, 2025
Nevada
1 review
0 helpful votes
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Great Stylish Eyewear
March 8, 2025

Love the professionalism in presenting stylish eyewear. I always get compliments on eyewear. That being said: I will continue to patronize EyeBuyDirect. I highly recommend this place being your stylish eyewear provider.

Date of experience: March 20, 2025
Florida
1 review
0 helpful votes
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My daughter had to do it for me but they made it easy for me this time because they remembered my prescription

Date of experience: February 26, 2025
Pennsylvania
1 review
0 helpful votes
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Great price and easy to use site
March 8, 2025

4th pair of glasses from eyebuydirect. Very easy to use site

Date of experience: February 26, 2025
Maryland
1 review
0 helpful votes
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So many options I could choose just one so I had to come back for more. All the options make glasses shopping as fun as clothes shopping I love it!

Date of experience: February 26, 2025
California
1 review
0 helpful votes
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Love it!
March 8, 2025

Very convenient and arrived in time! Very pleased! Great prices

Date of experience: February 26, 2025
District of Columbia
1 review
0 helpful votes
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Love this company!
March 8, 2025

I have been a customer for a few years now. The lens on my last order were wrong and blurry. Customer service was amazing and I got it all fixed!

Date of experience: September 14, 2024
California
1 review
0 helpful votes
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Fantastic
March 8, 2025

High quality, beautiful designs and affordable prices. Fantastic experience

Date of experience: February 26, 2025
Texas
1 review
0 helpful votes
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The website is easy to navigate!
March 8, 2025

I will always order my glasses through eyebuydirect. It's easy to navigate instead of spending the entire day at an eyeglass business. They're also affordable. If I break my glasses I don't ever worry and that's why I order so many

Date of experience: February 26, 2025
California
1 review
0 helpful votes
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Awesome
March 8, 2025

Frame selection is cute and customer service is fantastic!

Date of experience: February 19, 2025
California
1 review
0 helpful votes
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Very Good
March 8, 2025

Never had a problem, would always recommend getting premium frames though as they are more sturdy and last a very long time. Overall 10/10.

Date of experience: February 26, 2025
South Carolina
1 review
0 helpful votes
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Easy, great price, great rewards
March 8, 2025

Eyebuy is my favorite place to buy glasses. I save more money using my rewards on here than I do using my vision insurance!

Date of experience: February 26, 2025
Ohio
1 review
0 helpful votes
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These frames are the best and I've loved every purchase!

Date of experience: February 8, 2022