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Extreme TerrainReviews 12,696

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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North Carolina
1 review
0 helpful votes
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Order arrived in 2 days. Quicker than I expected. Had Jeep Dealership install. Sliders look REALLY good and works good for a step. VERY Pleased with my purchase.

Date of experience: November 21, 2024
Texas
1 review
0 helpful votes
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Good selection, quick shipping
December 1, 2024

They have a nice selection of parts and their shipping times quick.

Date of experience: November 21, 2024
Ohio
1 review
0 helpful votes
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Great bargain
December 1, 2024

I was able too get some great upgrades for my Jeep through the open box deals.

Date of experience: November 21, 2024
Pennsylvania
1 review
0 helpful votes
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Great products
November 30, 2024

Everything I have ordered has been in stock and shipped fast. And I like the Military discount.

Date of experience: November 27, 2024
Georgia
1 review
0 helpful votes
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Online
November 30, 2024

Ordering was easy. And took no time to complete, my order is on the way It should be here by tomorrow

Date of experience: November 20, 2024
Oregon
1 review
0 helpful votes
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Awesome
November 30, 2024
Updated review

No complaints at all. The grille hood seal went on with no issues. The 3M tape was good and strong. Looks great

Date of experience: November 20, 2024

Never had any issues
March 10, 2024
Previous review

Never had any issues.

Date of experience: March 10, 2024
Massachusetts
1 review
0 helpful votes
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Double charged me
November 30, 2024

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: November 20, 2024
Nevada
1 review
0 helpful votes
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As advertised, fast, and easy
November 30, 2024

I've spent over $2k on this site and I will keep coming back because it's convenient and I'm getting a good deal. The customer pics are great for deciding on new gear.

Date of experience: November 20, 2024
Mississippi
1 review
0 helpful votes
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King soft top
November 30, 2024

Very fast shipping, great product. Had no issues with soft top install. Fit just as good as original.

Date of experience: November 20, 2024
Colorado
1 review
0 helpful votes
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Great experience!
November 29, 2024

Shipping was fast and the grill inserts were were exactly as described and pictured. Highly recommend!

Date of experience: November 19, 2024
Michigan
1 review
0 helpful votes
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Review
November 29, 2024

Very good and easy to find what I needed, will use company again for further part/ products and shipping was very quick

Date of experience: November 19, 2024
South Carolina
1 review
0 helpful votes
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Excellent place to shop for Jeeps
November 29, 2024

I ordered a soft top for my Jeep. It arrived a day earlier than expected. Took about 2 hours to put on and it looks great. It's everything I could expect. Extreme Terrain offers fast service, east to order and excellent fair prices. I highly recommend them and will be using them again for Jeep parts.

Date of experience: November 19, 2024
New Hampshire
1 review
0 helpful votes
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Love the running boards, but...
November 29, 2024

Damaged in shipping. Go Rhino could do a better job of boxing these up. Extreme Terrain did their part and I will buy from them again.

Date of experience: November 19, 2024
Pennsylvania
1 review
0 helpful votes
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So far so good
November 29, 2024

Everything I've recently purchased has come fast and been exactly what it should be.

Date of experience: November 19, 2024
Texas
1 review
0 helpful votes
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Shocks
November 29, 2024

So far so good.

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Date of experience: November 19, 2024
Delaware
1 review
0 helpful votes
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Side Steps
November 29, 2024

Product very well packaged and item as described. Thank you!

Date of experience: November 19, 2024
Tennessee
1 review
0 helpful votes
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Excellent customer service
November 29, 2024

I ordered new shocks for the front of my lifted Jeep Wrangler TJ. I measured the existing shock lenght with the weight of the vehicle sitting on flat ground. I need to know the compressed and extended length of the shocks I was ordering and the team a XT gave me the info I needed during a live chat

Date of experience: November 19, 2024
South Carolina
1 review
0 helpful votes
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Smitty Bilt Adjustable Tow Bar
November 29, 2024

Excellent! After looking at tow bar options on Extreme Terrain I reviewed the video on assembly. This greatly simplified my decision and helped with the fitting on my 1997 Wrangler. Purchase and delivery were great!

Date of experience: November 19, 2024
Massachusetts
3 reviews
2 helpful votes
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Perfect fit 1/4 of the price at a dealership!
November 29, 2024
Updated review

Can't go wrong! Just as described and fits perfect. Saved us over 250 dollars

Date of experience: November 19, 2024

Always great service, great products and fast free...
May 19, 2022
Previous review

Always great service, great products and fast free shipping.

Date of experience: May 19, 2022
California
1 review
0 helpful votes
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Fit like a glove, note for this year and Model, you need 2 special tools, slide hammer and Race bearing extractor. 2.35quarts of gear oil and gasket. Maybe some lock tight. Took me about 6 hours. Difficulty scale 3 out 5. Tools 18 mm,13mm, 9mm, 15mm

Date of experience: November 19, 2024