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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Enjoyable website to look at. I find myself window shopping for my truck alot. I'm not made of money but seems that you guys have something for every budget. Got a cold air intake and the turndown mbrp for my taco for under 400 bucks. Super cool! Appreciate everything.
It was very easy and really fast delivery.i will be ordering again. Very pleased with the service.
I would not hesitate to shop for aftermarket parts for my Tundra and highly recommend Extreme Terrain based on their large selection of parts and really good pricing and service.
Product came as described and arrived within a reasonable delivery date, thanks
If you're on the fence of whether or not to spend the extra $400-600… do it. You'll have to replace a cheaper one after 1.5-3 years.
Ordered the parts I needed & it arrived before it said it was! Great service!
I love the new control arms and the service from order to delivery was very good
Timely shipping and great prices product came packed nicely and delivered great!
Could not get my order to go through on the website. Called the next day and Todd was very nice to take my order and make sure it would fix on my jeep.
We bought one window frame for our 99 Jeep, and was extremely pleased. Found the passenger side window as open box item. It also was great!
This was a very simple task of changing the muffler. Check the heat shield to make sure it's fastened to body properly. It took less than a hr to change.
The ordering process was good, I paid for 2day shipping and I'm still waiting for it to arrive
I was able to navigate the website and find a pair of step bars for my tacoma 2023 access cab. I had a question about the correct fit and size requirements for a certain model and the box chat (online) person was a tremendous help and gave me a few options to consider. The online process from selection to checkout was extremely pleasant and intuitive. Shipping was quickly communicated via email along with tracking and delivery updates. Highly recommended online retailer.
The site was easy to navigate and fill out useful information. The product was great quality with fast shipping and great prices.
My rep Ron was so easy to deal with. I told him Microsoft found my winch at a cheaper price and he met it. Thanks for an easy transaction. I am a return customer and will continue to be loyal to Extreme Terrain. Thanks to all involved.
I purchased bumpers for my Jeep Wrangler but after receiving the item I found out that it would not fit. I called Extreme Terrain and they accepted my return without any issues. I paid a very minimal return fee which was totally reasonable and they provided me with the return label. Excellent service.
My order arrived on time and looks awesome. Truly a beautiful piece and looks great but you can also feel the quality. Certainly is not a cheap part
Muy buena estan muy atentos y tratan de entender al cliente Graciad
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Stephan,
I apologize for the delay with your order, I see that it was delivered today on the 29th by Fed Ex. I also cancelled the RMA that was on the order and refunded you for the 2 day shipping cost. You will see that refund back to your original method of payment within 3-5 business days. If you do need an RMA setup to return the product please do so on our customer portal which is orders.extremeterrain.com.
Thank you,
Allison