business logo of Extreme Terrain

Extreme TerrainReviews 10,995

4.4

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
270
This company responds to reviews on average within 2 days

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47,517 reviews
Tennessee
2 reviews
0 helpful votes
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Sequential taillights
December 27, 2022

Shipping was excellent. Product was an easy installation. Product seems to work well as described.

Date of experience: December 27, 2022
Massachusetts
1 review
0 helpful votes
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Easy Peasy
December 27, 2022

Identification of the crossbars to fit my Jeep was easy, delivery fast and install simple and quick. All good!

Date of experience: December 27, 2022
New Mexico
3 reviews
0 helpful votes
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Great product and customer service
December 27, 2022

Great service and quality parts. Fast shipping and great advertisement. Meant to provide consumer with quality.

Date of experience: December 27, 2022
Michigan
1 review
0 helpful votes
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Christmas gift
December 27, 2022

This was a gift for my wife but do to the weather it came a few days late, she couldn't have been happier with her new headlights and when the weather gets better we will be installing them.

Date of experience: December 27, 2022
Tennessee
1 review
0 helpful votes
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My order
December 26, 2022

Extreme Terrain has always provided good service never had any problems and the product never damage.

Date of experience: December 26, 2022
New York
3 reviews
0 helpful votes
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Great service.
December 26, 2022

Experience is good. Package on time delivery. Very dependable.

Date of experience: December 26, 2022
Minnesota
1 review
0 helpful votes
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Good service
December 26, 2022

Order it was here quick although I had to modify the product do to a lift kit but, good service

Date of experience: December 26, 2022
Virginia
2 reviews
0 helpful votes
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Great product and quick delivery
December 26, 2022

I've purchased a few times from Extreme Terrain and have had nothing but good experiences. I'll continue seeking their business out for future purchases.

Date of experience: December 26, 2022
Kentucky
1 review
0 helpful votes
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Great service
December 26, 2022

Nice. Great time span on delivery. Was very prompt

Date of experience: December 26, 2022
Iowa
1 review
0 helpful votes
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ALL GOOD
December 26, 2022

Shipped quickly and correctly. Received it quickly and undamaged.

Date of experience: December 26, 2022
Florida
1 review
0 helpful votes
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Product was in good condition and works
December 26, 2022

Prices were reasonable. Delivery were as scheduled. Product was as promised. Look for future services

Date of experience: December 26, 2022
Missouri
1 review
0 helpful votes
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Jeep windshield cover
January 25, 2023

Easy to order. I was surprised that there was a shipping charge. Also I was going to order a sun shade for my front windshield but there was a $40 oversized charge added to the shipment so I canceled that order.

Date of experience: December 26, 2022
Missouri
2 reviews
0 helpful votes
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Jeep Head Lights.
December 26, 2022

My order was delivered earlier than expected and the service/website was amazing. Will shop again on Extreme Terrain website.

Date of experience: December 26, 2022
Texas
1 review
0 helpful votes
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A little iffy at first!
December 26, 2022

Things started off with being shipped the wrong product and being told I would have to return the mis-shipment prior to the correct product being sent. It was very frustrating as I was trying to beat my own holiday shopping procrastination. Luckily, someone with actual decision making authority was awesome enough to override a policy that's not too customer friendly. Thanks to the supervisor that made the correct call and nice recovery Extreme Terrain!

Date of experience: December 26, 2022
Florida
1 review
0 helpful votes
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Spare tire cover
December 26, 2022

The spare tire cover was a perfect fit. Good price. Good quality.

Date of experience: December 26, 2022
Texas
1 review
0 helpful votes
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Star
December 25, 2022

Great job fast delivery friendly customer support and helpful

Date of experience: December 25, 2022
California
1 review
0 helpful votes
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Perfect blessing thank you
December 25, 2022

Thank you have everything u can possibly want will be buying lots more from extreme terrain

Date of experience: December 25, 2022
Pennsylvania
1 review
0 helpful votes
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Phone and cup holders
December 25, 2022

Timely shipping. Great packaging. Unfortunately have to return. Not what I ended up going with

Date of experience: December 25, 2022
Iowa
1 review
0 helpful votes
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Go to
December 25, 2022

This is my go to website for anything wrangler. Thank you

Date of experience: December 25, 2022
Texas
1 review
0 helpful votes
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LauraC
December 25, 2022

Everything was great it came in on time love the magazine and the website have a great holiday

Date of experience: December 25, 2022