While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Shipping was excellent. Product was an easy installation. Product seems to work well as described.
Identification of the crossbars to fit my Jeep was easy, delivery fast and install simple and quick. All good!
Great service and quality parts. Fast shipping and great advertisement. Meant to provide consumer with quality.
This was a gift for my wife but do to the weather it came a few days late, she couldn't have been happier with her new headlights and when the weather gets better we will be installing them.
Experience is good. Package on time delivery. Very dependable.
Order it was here quick although I had to modify the product do to a lift kit but, good service
I've purchased a few times from Extreme Terrain and have had nothing but good experiences. I'll continue seeking their business out for future purchases.
Nice. Great time span on delivery. Was very prompt
Prices were reasonable. Delivery were as scheduled. Product was as promised. Look for future services
Easy to order. I was surprised that there was a shipping charge. Also I was going to order a sun shade for my front windshield but there was a $40 oversized charge added to the shipment so I canceled that order.
My order was delivered earlier than expected and the service/website was amazing. Will shop again on Extreme Terrain website.
Things started off with being shipped the wrong product and being told I would have to return the mis-shipment prior to the correct product being sent. It was very frustrating as I was trying to beat my own holiday shopping procrastination. Luckily, someone with actual decision making authority was awesome enough to override a policy that's not too customer friendly. Thanks to the supervisor that made the correct call and nice recovery Extreme Terrain!
The spare tire cover was a perfect fit. Good price. Good quality.
Thank you have everything u can possibly want will be buying lots more from extreme terrain
Timely shipping. Great packaging. Unfortunately have to return. Not what I ended up going with
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If