While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Online shopping and service was prompt and easy. Looking forward to shopping and doing more business with the company.
Great customer service helped me find the correct part and received it quickly
Ordered a gift card. Received a call afterward stating that they do not ship to p.o. Boxes, luckily I had a physical address to change it to. Have Received said card with only a little delay.
Got here sooner than expected, even though there was a weather delay and a Holiday mixed in. Can't wait to get these on my Jeep TJ.
Said it was for 2019 Jeep Wrangler and it was incorrect
The open box item was as described and shipped quickly even during Christmas time and snow storms
Got my oracle lite for my jeep lov the youtube installation tutorial
Great experience with shipment as usual, love this site for wrangler parts.
Product arrived swiftly and video helped install. Great job guys.
Great product. Looks great on my truck. Will be ordering products again in the near future
Shipping was excellent. Product was an easy installation. Product seems to work well as described.
Identification of the crossbars to fit my Jeep was easy, delivery fast and install simple and quick. All good!
Great service and quality parts. Fast shipping and great advertisement. Meant to provide consumer with quality.
This was a gift for my wife but do to the weather it came a few days late, she couldn't have been happier with her new headlights and when the weather gets better we will be installing them.
Experience is good. Package on time delivery. Very dependable.
Order it was here quick although I had to modify the product do to a lift kit but, good service
I've purchased a few times from Extreme Terrain and have had nothing but good experiences. I'll continue seeking their business out for future purchases.
Nice. Great time span on delivery. Was very prompt
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If