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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Ordered part that another company said would take 2-3 weeks to ship. Very happy with Extreme Terrain!
Package was not delivered and company tracked it down!
It was easy and quick. Very pleased with the quality and purchase
Have purchased quite a bit of items so far and have not had trouble. Once I had the wrong item shipped to me and a quick chat and it was corrected.but my overall experience has been good so ET is the first place I check when looking for a new toy for my Jeep.
Love you guys! Order came in time, this weekend is the install!
Great customer service, very responsive and followed up with my concerns
App continued to crash and had to reopen several times.
Everything you want. Great quality, fast shipping.
Outstanding thank you for making the search and shopping easy.
Easy install. Straightforward and happy with product.
The item worked as described and definitely made a difference in the throttle response. My Gladiator now has a fast response upon the press of the gas pedal. Item was shipped and delivered expediently.
The people I dealt with were very professional. I had no reason to think that the product would not work as stated. I got the tires and rims and they were too big for my stock Tacoma. The bummer is that you don't know until you have removed everything from your truck and go to back out of tire place and realize the tires rub pretty bad. You can't drive it like this. I had to pay for a 2.25 leveling kit in order for them to work. The good news is after the huge headache and lots more money and time. They look so good! It is hard to be mad at XT but they did sell me something that did not fit even though the website clearly stated they would fit on stock suspension.
I am so sorry to hear about your experience.
If you would like to discuss, I would be happy to speak
To you about it.
Amy
EXT 1257
The experience was easy and the chat with a professional was amazing. I am confident I got what I need.
Great website, organized and easy ordering. Always a pleasure doing business with Extreme Terrain!
Always great ordering. Easy to navigate website, ordering efficient, shipping fast and communications during and after great.
Placed order on their website for the Eibach Pro Truck coil over system. They promptly fulfilled my order.
The daily email blasts are a bit annoying, please try keeping it to once a week.
Directions were too small to read need to send larger print. Had to go online for directions other than that I'm pretty happy.
Shopping with Extreme Terrain has always been an easy uncomplicated experience. Been sprucing up the hubby's car for the last 2 years and ET is just my go to at this point!
Delivery was super quick and the product was exactly as described. It even installed in seconds.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry to hear that.
If you have any questions or would like to discuss,
Please let me know.
Amy
EXT 1257