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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Ordered new tail lights and a new fuel door, both came fast and the packaging was good nothing damaged. 10/10
Easy shopping, abundance of quality items. Love the installation videos!
First time using site and it's was great! Great site I really like being able to see customers pics of the product.
Worst company I have ever dealt with. Read the negative reviews on google. I won't waste words reiterating what everyone else is saying. I'll just say this - they are shady and incredibly rude and I will NEVER do business with them in the future.
Easy to find and fast delivery. Products as described and great value and quality.
The wheel studs that were provided did not fit the axles that came in the kit. I had to reuse my old axle studs.
I am sorry to hear that. I have left you a voicemail.
If you would like to discuss your review, I would be
Happy to speak to you about it.
Amy
EXT 1257
Arrived fast and all together was helped easier than through icon themselves
Great selection for my new to me Jeep. All in one place to find everything I am looking for (and more).
As always extreme terrain is awesome, good shipping time and products are always always for me at least in good shape. Service when I've had to use it is always helpful as well.
Came on time and the thing I order came in good and safe conditions
Shipping was easy & quick. I love working with you guys.
Ordered pet seat cover received in a timely manner.
Shipped and received earlier than anticipated. Easy to install. Works well. I recommend this product.
Wish it came in other colors.
Purchased replacement fog lights, great price arrived quickly and fit like factory lights. Awesome company. Will definitely be using them in the future.
Fast shipping. Right part. Good price. Very easy to find the part online
I ordered a new soft top for my jeep and it came in 3 days and was super easy to install
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I am very sorry to hear about your experience.
If you would like to discuss, I would be happy to
Speak with you about it.
Amy
EXT 1257