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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Ordering is quick and simple. I received my order within the week. Instructions and videos were provided. I am very happy with my purchase.
Always fast shipping and Quality parts, it's great to see a company that has stuff for YJ's! Thank you.
I'm a first time jeep owner, and I wanted steps for my gladiator that worked with the rock rails on it, while I was hesitant on making the jump to get them, especially after talking to their customer service rep who said they wouldn't fit, I watched the install and they clearly showed they would work with the existing rails. The steps themselves are built well and are extremely convenient for anybody to use.
Fast shipping and good pricing! Would definitely order form them again.
Ordering was easy and item was delivered in just a few days!
It was a good experience, I would order again. Easy process.
Shipped quickly, quality material and looks great. What more could you want? Ordering a second for my son.
Order not received yet and keep sending e-mail's to do a survey (took about a week to just send the order and another week to receive) as I'm writing this review I have not received my order yet.
I am so sorry about that.
I have reviewed your order and it has shipped. You
Should receive it shortly.
If you have any other questions, please
Let me know.
Amy
EXT 1257
Easy shopping and delivery, thank you guys I'm highly satisfied and highly recommend y'all
The carrier is almost perfect, but when I tried to put it on, one of the joint pieces that connects directly to the body of the Jeep was full of welded bubbles and unable to attach properly.
Great product/fit and fast shipping…Thanks for the hep.
After payment finally went thru shipping was prompt.
I am so sorry to hear that.
If you would like to discuss your experience- I would be happy to speak to you about it.
Amy
EXT 1257
I was able to find what I was looking. I received the items I purchased within 3 days.
Had put off on buying replacement side mirrors. But noticed the discount on Memorial Day ordered both Driver and Passenger mirrors. Excellent choice.
Needed a replacement drag link - the original one finally bent after 248,000 miles and the 40th or so off road trip. Was able to find, compare, and purchase one in under 5 minutes.
It was great, the packages came together and no damages to the boxes.
No concerns. Wheels ended up being too small, and the return/replacement process was easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you have any questions, please
Reach out to our customer service.
We are happy to help!
Amy
EXT 1257