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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Great...just like everytime! Fast shipping and easy ordering
Love the product. I can't wait to buy more stuff. Installation took a little longer than expected.
Fast delivery and parts are just as advertised and a perfect fit. Thanks.
Order arrived right on time, came as described. Extremely easy process.
It was awesome! And super easy to figure out and really easy to navigate through the website
All parts were delivered as stated, I was disappointed the Freedom Off Road trackbar did not have a grease fitting on the frame end. I guess that is the reason for the lower price.
Horrible tried to make purchases through affirm they charged me down payment of 145 dollars come to find 2 charges of 580 and 590 dollars what a $#*! show truth is I need the parts oh well lost a customer which doesn't mean much I guess
Quick and easy to use. Plug and play. Needed to adjust tire size, now the problem is gone. This is exactly what I was looking for.
I've only ordered a few things but always quick and correct
It was a pleasure doing business with this company. Customer service was excellent, and the delivery was expeditiously and accurate.
I just bought a jeep, and I am so excited about getting all the add ons from your company. You have everything. Thank you
Easy to order, clear discretion of product, easy installation instructions
Super easy to submit my order, waiting parts. Thank you.
Great product and tight fit! Fast and easy shipping.
Thank you for your feedback!
If you have any questions,
Please let me know.
Amy
EXT 1257
Extreme Terrain customer service and products are great. However, shipping is terrible, FedEx sucks.
I am sorry to hear that.
If you would like to discuss your experience,
I would be happy to speak with you about it.
Amy
EXT 1257
Customer Service is attentive and solved all my issues. The store has plenty of parts for my Jeep Wrangler TJ
Muy buen tiempo de entrega y materiales solicitados exacto
The delivery process was very quick, and the installation process was very easy, overall I am very pleased with my purchase, and now my Jeep looks fabulous
My '09 Wrangler Rubicon was in need of a front brake job….this kit did the job, and is a good value especially with the free shipping. Fit was just fine. Install is not difficult, with a little mechanical knowledge and a few tools.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry to hear that.
I reviewed your order and it looks like our customer service was able to assist you.
If you have any other questions, please let me know.
Amy
EXT 1257