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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Not the best experience! Ordered & item was lost so ordered again and now waiting on refund my money to original form of payment!
Purchased and received in a timely manner. Speedy installation.
I love that they can edit my search & make sure I find parts or accessories that fit my Jeep!
I bought a Christmas present for my husband so I'm not sure about the product just yet bit the transaction went very well.
The item I was looking for was easy to find, was a great price, and arrived fairly quickly.
New headlights don't fit. I need to return or find out why they don't fit in the housing.
I am so sorry to hear that about your head lights.
I see you have spoken with our customer service.
If you have any questions-
Please let me know.
Amy
EXT 1257
I had a great experience with Extreme Terrain purchasing gifts for my son to modify his JK Wrangler. The website provides product options at different price levels, install instructions, and customer feedback with pictures.
It's obvious that everyone "mods" their Jeep differently. Glad that he has a place to find inspiration at ET.
The ordering process was easy. Delivery was timely considering the holiday season. Installation was easy based on the installation video. Lights look great!
Should have come here in the 1st place to get the exact part and pricing i needed
Found my item at a reasonable pricing.
Not OEM quality, but still acceptable.
Ordered on line with no issue. Item fits vehicle as described. The windshield header is required but it doesn't need to be Smittybilt. Bestop header worked fine.
Easy to browse for items. I love how all my info was stored from last time so I can just tap a few times and finalize an order without having to go searching for my wallet.
I found exactly what I was looking for quickly. Having an account already made the whole checkout process so fast. Great site!
Ordered Jeep seat covers online during Thanksgiving holiday which is a busy time. I received them the following Tuesday, which is impressive consideringnthe tiwme of year.
I love working with these guys...they can always confirm if a part or component is going to fit my '23 Wrangler.
Even though we have a 2023 Jeep Gladiator these fit perfectly. We are currently enjoying them.
All you companies need to wait till a person receives the product and has time to try out the product before asking for a review.
Great experience! No problems at all. Would recommend to others.
Need to add a gift option to come in a an unmarked package
I ordered and received a cumin graphic decal folded with creases and a hard plastic squeegee and I pause for the premium product. Cumin should be rolled up around something to protect it. This was $40 in the garbage.
I am so sorry to hear that.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
I see that you have spoken with our customer service.
Please let us know if you have any questions.
Amy
EXT 1257