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Extreme TerrainReviews 12,642

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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Arkansas
1 review
0 helpful votes
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Fast shipping
December 4, 2023

Fast shipping keeps you informed on shipping progress

Date of experience: December 4, 2023
New York
1 review
0 helpful votes
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Headlights
December 4, 2023

My headlights came in timely. Was easy to install and work as expected. I recommend Extreme Terrain.

Date of experience: December 4, 2023
California
1 review
0 helpful votes
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Easy experience
December 3, 2023

Inventory was fantastic, choices worry minutes, and prices were extremely decent. Experience was very simple and easy.

Date of experience: December 3, 2023
Michigan
1 review
0 helpful votes
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Fenders and inner fenders.
December 3, 2023

The fenders and inner fenders. Was to my house on time and in good shape. All of my order was in perfect shape.

Date of experience: December 3, 2023
New Jersey
1 review
0 helpful votes
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Rims
December 3, 2023
Updated review

Bought rims on a black friday deal. Love the wheels!

Date of experience: December 3, 2023

New Soft Top
June 5, 2023
Previous review

Was easy to put on, seems like it fits weird but I am hoping it just has to be broken in

Date of experience: June 5, 2023
Wyoming
2 reviews
0 helpful votes
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You could use some help
December 3, 2023

The box was delivered with one end torn open. If there were instructions they were long gone.
If there were instructions it might have mentions that heating the parts with a hair dryer would help getting it to conform to the body of the vehicle.

Date of experience: December 3, 2023
Indiana
1 review
0 helpful votes
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A Great Team
December 3, 2023

The team took care of me in a way that I wish more companies would… 'Treat others the way you want to be treated'.

Date of experience: December 3, 2023
Florida
1 review
0 helpful votes
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Shopping experience was not difficult at all. Even had to call Installation Support since the Installation Video didn't have the correct year for my vehicle. Support person told me that the side steps I wanted would fit since the years on the video have not been updated.

Date of experience: December 3, 2023
New York
1 review
0 helpful votes
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Review
December 3, 2023

On time, thank you, there was no problem with shipping.

Date of experience: December 3, 2023
Kentucky
1 review
0 helpful votes
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Very professional And worry less!
December 2, 2023

I got help with my order right from the start you have a great customer service.Everything went better that I could of expected from placing my order to receiving and I even got installed all in 3 half days love the rampage cab top.

Date of experience: December 2, 2023
Tennessee
1 review
0 helpful votes
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Good product
December 2, 2023

Good product and quick shipping. So far only have the front lift in and can't wait to get the rear in

Date of experience: December 2, 2023
Florida
1 review
0 helpful votes
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It's a gift
December 2, 2023

It was a good experience and fast shipping. I am sure he will like it.

Date of experience: December 2, 2023
Georgia
1 review
0 helpful votes
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Super easy to use. Fast
December 2, 2023

Great email communication. Good quality parts. All the latest stuff and the filter for my specific rig helps a ton. I sure want to order a low profile bumper for my 4runner one day when I win the lottery.

Date of experience: December 2, 2023
Illinois
1 review
0 helpful votes
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Best steps on the market!
December 2, 2023

Perfect steps for any vehicle! Go on easy, fully functional and looks great! Workmanship is amazing! This is my third set I've bought. Have them on my power wagon, Jeep and Tacoma. If your looking for a great step, look no further these are the ones!

Date of experience: December 2, 2023
Georgia
2 reviews
0 helpful votes
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Great experience
December 2, 2023

Looks to be a great product will be installing after Christmas and adding pictures

Date of experience: December 2, 2023
Missouri
1 review
0 helpful votes
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New headlights
December 2, 2023

Ordered some new headlights. Description said they were direct fit. Drivers side went in great. Passenger side required a little bit of filing of the notches. Working great so far

Date of experience: December 2, 2023
Arizona
1 review
0 helpful votes
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Exactly as described
December 1, 2023

Fast shipping and great experience. Very pleased with how my order came and was processed.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Great customer service!
December 1, 2023

Was having a hard time figuring out the "free gift" code. Was not able to add it to my order. Decided to try chat for the first time and Zach K was a rock star! Was able to help me immediately and took care of it all for me. Hey, stickers are important, lol! Thanks again!

Date of experience: December 1, 2023
Texas
2 reviews
0 helpful votes
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Fast & beautiful
December 1, 2023

Wheels were shipped quickly and they're beautiful!

Date of experience: December 1, 2023
Nevada
2 reviews
0 helpful votes
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Bro's awesome Jeep
December 1, 2023

This was a Christmas gift for my brother. Still don't know the outcome yet, till Christmas morning.

Date of experience: December 1, 2023