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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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My headlights came in timely. Was easy to install and work as expected. I recommend Extreme Terrain.
Inventory was fantastic, choices worry minutes, and prices were extremely decent. Experience was very simple and easy.
The fenders and inner fenders. Was to my house on time and in good shape. All of my order was in perfect shape.
Was easy to put on, seems like it fits weird but I am hoping it just has to be broken in
The box was delivered with one end torn open. If there were instructions they were long gone.
If there were instructions it might have mentions that heating the parts with a hair dryer would help getting it to conform to the body of the vehicle.
The team took care of me in a way that I wish more companies would… 'Treat others the way you want to be treated'.
Shopping experience was not difficult at all. Even had to call Installation Support since the Installation Video didn't have the correct year for my vehicle. Support person told me that the side steps I wanted would fit since the years on the video have not been updated.
On time, thank you, there was no problem with shipping.
I got help with my order right from the start you have a great customer service.Everything went better that I could of expected from placing my order to receiving and I even got installed all in 3 half days love the rampage cab top.
Good product and quick shipping. So far only have the front lift in and can't wait to get the rear in
It was a good experience and fast shipping. I am sure he will like it.
Great email communication. Good quality parts. All the latest stuff and the filter for my specific rig helps a ton. I sure want to order a low profile bumper for my 4runner one day when I win the lottery.
Perfect steps for any vehicle! Go on easy, fully functional and looks great! Workmanship is amazing! This is my third set I've bought. Have them on my power wagon, Jeep and Tacoma. If your looking for a great step, look no further these are the ones!
Looks to be a great product will be installing after Christmas and adding pictures
Ordered some new headlights. Description said they were direct fit. Drivers side went in great. Passenger side required a little bit of filing of the notches. Working great so far
Fast shipping and great experience. Very pleased with how my order came and was processed.
Was having a hard time figuring out the "free gift" code. Was not able to add it to my order. Decided to try chat for the first time and Zach K was a rock star! Was able to help me immediately and took care of it all for me. Hey, stickers are important, lol! Thanks again!
Wheels were shipped quickly and they're beautiful!
This was a Christmas gift for my brother. Still don't know the outcome yet, till Christmas morning.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If