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Extreme TerrainReviews 12,629

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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49,619 reviews

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Pennsylvania
1 review
0 helpful votes
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Great experience and will definitely use them again

Date of experience: December 14, 2023
California
1 review
0 helpful votes
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Fast shipping
December 14, 2023

Fast shipping! Everything came undamaged and in a timely manner

Date of experience: December 14, 2023
Georgia
3 reviews
0 helpful votes
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Only a minor issue
December 14, 2023

Couldn't figure out why it would not add to cart. Finally figured it out, but a bit unusual way of doing things.

Date of experience: December 14, 2023
California
1 review
0 helpful votes
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Shipping time
December 13, 2023

Processing/ shipping took a while. No tracking or updates from the manufacturer. However customer service from extreme terrain (Lisa) was very nice and helpful

Date of experience: December 13, 2023
California
1 review
0 helpful votes
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Awesome
December 13, 2023

I ordered my Flow master full exhaust kit and it was awesome easy to install and sounds great and looks great on my Tacoma.

Date of experience: December 13, 2023
Massachusetts
1 review
0 helpful votes
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Great rear bumper for an amazing price
December 13, 2023

Easy to order and fast delivery top 5 stars
Be buying all my accessories for my jeep here.

Date of experience: December 13, 2023
Louisiana
1 review
0 helpful votes
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Expedited response
December 13, 2023

Website was easy to use and provided good information to ensure the accurate selection of the right product. The left and right door seals fit perfectly and the rear tailgate lower seal was correct. However the upper glass seal for the hardtop was incorrect. Extreme Terrain was quick to provide the return information. I would use them again.

Date of experience: December 13, 2023
Wisconsin
1 review
0 helpful votes
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You get a very well put together video of install on most products you buy, before you actually buy it. I also was interested in other parts and called a rep and they were willing to send me a mounted rim and tire to.ake sure it would fit my truck and not rub without any money exchange. That alo e impressed me as you all now not many companies go out of their way to help a customer but this company go's above and beyond. I wouldn't shop anywhere else for my truck as they are very fair priced and have a huge selection of anything your looking for.

Date of experience: December 13, 2023
South Carolina
1 review
0 helpful votes
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Extreme Terrain is my go to online store for everything Jeep. I've purchased a bunch of items for my 23' Gladiator and have been very happy with the prices and in stock selections. Shipping has been fast and everything has been packaged well.

Date of experience: December 13, 2023

Easy to find items, excellent prices and fast free...
March 24, 2023
Previous review

Easy to find items, excellent prices and fast free shipping.

Date of experience: March 24, 2023
Arkansas
1 review
0 helpful votes
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Fast Shipping
December 13, 2023

Got my order quick. The fifty character requirement to describe my experience is stupid.

Date of experience: December 13, 2023
New Jersey
1 review
0 helpful votes
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Extreme Terrain is number one as far as fast service, quality products, and great customer service. Love my running boards, they look great, and we are very pleased with their fast shipping. I would recommend ordering your Jeep products and needs from Extreme Terrain and you would honestly not be disappointed in their product. I am looking forward to ordering more items for my Jeep, and can trust this company which stands behind their products. Thank you again for your quality and fast service, and exceptional customer service.

Date of experience: December 13, 2023
Illinois
1 review
0 helpful votes
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The steps arrived in illinois 2 days after purchase. They were well packaged and damage free.

Installation took about 45 minutes and extremely easy with just a ratchet and flathead screwdriver to remove the caps in rocker.

The steps are a little awkward for me (5'10") but great height for wife and kids.

Date of experience: December 13, 2023
Tennessee
1 review
0 helpful votes
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My internet experience.
December 13, 2023

The parts selection was vast. The parts were well described and illustrated.

Date of experience: December 13, 2023
California
1 review
0 helpful votes
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Item seemed to be missing screws
December 19, 2023

Not happy at all, items seems to be missing washers

Date of experience: December 12, 2023
Support R. — Extreme Terrain Rep
over a year old

Thank you for speaking with me.
Please let me know
If you have any questions.

Amy
EXT 1257

Montana
2 reviews
0 helpful votes
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Great wheel sales, hard to find wheel spacers for my tundra, ridiculous ammount of parts and accessories for mt tj

Date of experience: December 12, 2023
Nebraska
1 review
0 helpful votes
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Easy purchase
December 12, 2023

Very easy to find and order products for your specific vehicle. Shipping was amazing! Ordered and received it the next day!

Date of experience: December 12, 2023
Arizona
1 review
0 helpful votes
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Excellent product and fast delivery
December 12, 2023

Order arrived in a few days after purchase! Instructions were clear and install was very straightforward. Only took me about an hour total. Very happy with the purchase and item!

Date of experience: December 12, 2023
North Carolina
1 review
0 helpful votes
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Good experience
December 12, 2023

The package arrived on time, in great shape and was as described.

Date of experience: December 12, 2023
Missouri
1 review
0 helpful votes
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Not OEM part
December 18, 2023

I thought in the description it mentioned this part as OEM. It is not. Hopefully it works.

Date of experience: December 11, 2023
Support R. — Extreme Terrain Rep
over a year old

Please if you have any questions-
Our customer service is happy to help.
You can call or chat in.

Amy
EXT 1257

California
2 reviews
0 helpful votes
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Fast shipping. Great products.
December 11, 2023

Everything was as I expected. The products were accurately described and packaged well. Everything fit my application.

Date of experience: December 11, 2023