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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Everything was as I expected. The products were accurately described and packaged well. Everything fit my application.
Product as described. Prompt shipping and delivery. Very happy with this company.
Received my pink antenna in a timely manner. Thank you Extreme Terrain for selling this item.
Fast shipping as always. Had what I needed in stock and always my go to for Jeep parts
Site is easy to use and delivery wast faster than expected. Item was exactly as ordered.
First time to use the site and everything was easy to follow from finding what I wanted to completing the order. Everything arrived quickly and was exactly what I ordered. I would definitely recommend buying here and will be a returning customer myself.
The ordering process was easy, I have purchased a few time from them and the parts are of good quality. We were pleased.
I purchased a pair side steps for my Jeep. My order was lost. I'm waiting for my shipment, and after it arrives, I will not be using them again.
I am very sorry to hear that your side steps were lost.
I see that we have shipped your replacement already.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
Easy to find the product... easy to order.
I need 50 characters for this review to be approved, so I'll just type this.
These "Big Boy" seat brackets are a game changer if you drive a TJ and are over 6 feet tall. They are very sturdy and easy to install with basic hand tools. These brackets move the seat back by 4 inches and it makes a world of difference in driving comfort. So if you are height gifted, do yourself a favor and install this!
Quick delivery, usually find what you are looking for at a good price
Shipping was super fast.
As far as the heated seat covers go, if you didn't get them from the factory I highly recommend them. They heat up fast and keep your bum nice and toasty.
Products are easy to find and your Website is great to navigate
Great company Great products Great customer service
This was my first time on this site and was easy to find what my wife wanted for her jeep
Items arrived fast, Thank you,well packaged got everything l ordered.
Satisfied customer!
Ordered online received it in four days very good service
Always nice and easy customer service
Fast shipping easy to use website and plenty of updates and notifications on items bought and shipped. Great experience
I received my jeep truck guards for my jeep today december 9th.When i ordered them they told me 2 to 3 days shipping anc the vendor actually did what they said.I am giving them a 5 for great customer service.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
Thank you for letting us know!
Please feel free to reach out
With any questions.
Amy
EXT 1257