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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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The tubular doors pictured, in the video and in the instructions had hinge pins welded on. The doors received needed them bolted on. It wasn't hard to figure out, but I expect better for what these cost.
Quick service. Perfect fit! The product arrived almost instantly before the sun even came up!
Straight forward with what your purchasing. Also there are videos on how to install on what your ordering.
Awesome stuff to buy for your truck!
Just need to goo gone the previous adhesive and rubbing alcohol to clean any residue off and apply the new one and that's it. Brand new seal makes less noise and seals
The muffler that I got were missing 2 flange nuts. The muffler came with welded bolts and had to purchase a new set. Made a little of an inconvenience to figure out that they were metric M10x1.25 and not 3/8x16.
Its was a really good experience. Easy app, perfect match, good quality, fastest shipping. What else you could need. 5
Always in stock, great selection, great prices and less searching to do
UPDATE: A phone call to customer service found that the discount was in fact provided at time of check out... The products ordered were as advertised and easy to install with great installation help from provided video and other buyers reviews...
I applied for and was accepted for the Military Discount, but at time of check out I did not see that this was applied to my order as indicated it would be. Did I do something incorrectly? (I am also a Retired First responder) I would have given 5 STARS if I didn't end up confused on the check out process
I applied for and was accepted for the Military Discount, but at time of check out I did not see that this was applied to my order as indicated it would be. Did I do something incorrectly? (I am also a Retired First responder) I would have given 5 STARS if I didn't end up confused on the check out process
It was a good experience except shipping costs. I live in Hawaii. Hawaii and Alaska always gets stuck with outrageous shipping costs. Shipping cost more than the item we're purchasing. I always see free shipping to the lower 48 excluding Hawaii and Alaska. In my opinion I think if companies can absorb some shipping costs to offer free shipping to the lower 48, why can't Hawaii and Alaska get a discount on shipping of what it would cost you if we was in the lower 48? And we'll pay the rest. Hope that makes sense.
Got everything on time and very satisfied with my purchases
Pretty easy to operate, no hassle I can think of like other sites.
Seriously. How the heck did I get the item next day with Free shipping? This is absurd. I deserve to at least wait 3-5 days, plus 2 days processing. Who do you think you are treating a new customer so well? That's it, you can expect me to buy again.
I ordered a aftermarket cold air intake for my Tacoma and it came in two days. I installed it that day and now I'm hooked. It make my car sound amazing and also my gas milage is better.
Easy to navigate and find product happy but was in stock. Ordered and saw assembly video in less than 10 min.
I've received the replacement sidebar steps after returning the incorrect item, but I've noticed a problem with the holding brackets. They don't align with the holes on the bar, which could complicate the installation process. I'm planning to install them in a couple of days, and I hope this issue won't cause further delays. If it does, I'll need to return this item as well.
I am so sorry to hear about your side step bars. I see that we have assisted you with this but please feel free to
Contact me if you have any additional questions or if you would like assistance.
I would be happy to help make this right.
Amy
EXT 1257
Awesome, love the videos and reviews.
The product I purchased was a perfect fit and excellent value
I will say shipping was on point. But the item I received was not of the quality I expected.
I am so sorry to hear it did not meet your expectations.
Please feel free to reach out and discuss your experience.
I would be happy to help you find an item that would work for you.
Thank you for all of your recent purchases with us.
Amy
EXT 1257
Extreme Terrain is normally a very good place to buy parts and accessories for my Jeep Wranglers, however, I ordered an accessory on February 1st and am currently still waiting on it to arrive. I was told it would ship in March, then April, and now it is supposed to ship between May 5 and May 8. I realize this is not normal and is the manufacturer's fault but this does reflect on Extreme Terrain. I really like Extreme Terrain but this experience has soured me a bit.
Pricing and delivery are awesome. The best part of shopping with Extreme Terrain is all the online info. You have excellent info available and photos to make a very informed decision regarding purchases.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your feedback about shipping to Hawaii.
Please feel free to reach out to me at EXT 1257 if you would like to discuss your
Experience and feedback. I would be happy to speak with you about it.
Amy
EXT 1257