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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Barricade makes a great product, packaging was exceptional and no missing pieces or hardware.
Ordered a rack for my jeep and it was here within 2 days like the website said. My husband had no problem assembling it. Definitely would recommend if you're looking for extras for your jeep.
Very good experience! I tried to find a pair of side steps for my Jeep that fit, Extreme Terrain was the only site that stated the fit my model.
Easy and reasonable shipping cost! They match the factory running boards (very similar tread pattern) on my 2015 Jeep Wrangler Rubicon. I'm very happy with these! Thank you.
Ray to assemble and install on my 2019 Wrangler. Worked well on my first trip.
I was having a hard time finding a specific item for my TJ. Joe was so helpful, I called him back when I scored a CJ7. Extreme Terrain has always been my go to place, but now it's even better.
These Rear Bumper Covers look awesome in the box. Oce I place them, I{ll update the review. Man, I'm excited.
At first I was excited about getting new rims and tires for my Bronco. But then disappointed when everything was back ordered and no schedule of when I would get it. After 2 months of waiting, I finally changed to a different rim and tire setup. The staff was great in getting everything worked out for.e quickly. No problems in the cancelation or placing the new order. Now with everything in stock, I should have my new rims and tires with in 2 weeks. Now I'm excited again to give my Bronco a new look and stance.
Its a little wobbly it worked and i guess thats all that counts
Easy ordering, great instructions with video installation guide, fast shipping! My first purchase from ET and I would certainly do it again!
The paw print tire cover was no longer available but an open box option made my day! The camera hole cover had become partially detached but once the camera cover was removed and placed over it you would never know!
Grate service good price pleased.Thank you a pleasure doing business you all of you.
The running boards came two days after I placed my order. There were a few washers missing, but no big deal. They fit great, easy install. I look forward to shopping with Extreme Terrain again.
Ordered 4 fender flares. When the package came, I only got 1. I reached out to customer service and after taking time to "look up my account", they said my order only included 1, but sent a screenshot of a similar item that included 2 (so their "proof" didn't prove their own point). I sent a screenshot of my account showing my order of 4. They admitted that I should have received 4 and now I have to start a return process where I need to take pictures and wait on them (up to 3 days) to review before they will send me a return label, then at this point they will ship out the correct order. I asked for expedited shipping to make up for their mistake, which was denied. Very frustrating, this is my first order with them and will be my last. Mistakes happen, it's just unfortunate that they will not offer any compensation for their mistake and the customer service rep wanted to argue with me instead of just looking at my account to verify what I had ordered.
Needed to use the video on the website but it was an easy install. Took no time at all.
Very happy the the customer service I received during this transaction, with returning a part and exchanging for another. Every thing went smooth and easy.
Perfect fit as advertised! Will purchase additional items soon!
I send money,You send stuff. It works.
Extreme Terrain has it all.
I ordered steps for my JKU, I love the look and the way they mount, but the mounting holes and the surface were a bit off. I had to use a pry bar to get it lined up and had to beat out the body mount area to get it up in there. So, it took some work but all in all, it looks good and easy to do by yourself.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience with your fender flares.
I have called and left you a voicemail. Please feel free to reach back out to me if
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Amy
EXT 1257