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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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No issues with purchase and installation. Exhaust system was a perfect fit. Would recommend
The fox steering stabilizer made all the difference in the world on my 21 Wrangler 4xe. Finally it's controllable on the highway without reacting as much to road conditions or wind.
My son's jeep needed a part and the person on the website was able to help me find the correct part for his 1998 Jeep, it came within a reasonable time although longer than first stated. Quality part, Jeep fixed
My carrier casting seemed a little rough and the interference fit for the barring seemed a little looser then I expected but it should do the job just fine
Very easy, nice looking product, I have also purchased the door cup holders to do away with the web
Order was shipped and received on time. Website was easy to use. Way too many sales emails after account set up.
Parts were correct good shipping parts were good quality…tech were very helpful. JL wranglers seem to be. A pain in the butt when it comes to the many part numbers and getting the correct ones.i believe it's due to the fact that mine is a 2018 and that's the year they went from JL to JL
The only complaint is being excited to install but had to wait for the second to come. Not delivered together even though they were ordered together.
Thank you so much for your order of your Soft Top Door Surrounds and for your feedback.
We ship items out of the warehouse that is closest to the shipping location that has the item in stock.
We do this to ship the item as fast as possible to you.
This means that even though items are ordered at the same time, they may ship seperate.
Please let me know if you have any questions or if you would like to discuss your experience.
Amy
EXT 1257
I received my order promptly. But one of the parts of my order was defective. I wanted to have the individual part replaced but was told that isn't possible and that I would have to return the entire order. That seems very tedious and bothersome to me. I'll just try to find a replacement part myself. The customer service was otherwise friendly and polite, it just seems the remedy is overly complicated.
I am so sorry to hear about your soft bed topper.
I apologize we are unable to part out items. I see that you have already spoken with us-
But please feel free to reach out to me if you have any questions or if you would like to discuss your experience.
I would be happy to speak with you about it.
Amy
EXT 1257
Technician was extremely helpful in determining a different part for my application
I quite literally installed the snorkel while I was airing down my tires at the trailhead this weekend.
They were excellent on replacing my bug guard. But their packing methods are terrible! My 1st came broke because of no bubble wrap or anything! The 2nd arrived the same way! I just didn't understand that method at all!
Competitive price and prompt delivery. Parts were as advertised, well finish and sturdy.
Pretty simple installation… mpg went up bout 3/4pg. The best thing about it all is that the jk now purrs down the highway with ease. I'm considering this intake for my other vehicles
These were very easy to install on my 2014 Wrangler. Simply plug and play. They are really bright. Backing up in the dark is much safer with the new lights.
The running board was fast and easy to put on. Looks great!
Ordering and shipping went smooth
Instructions for item installation are worthless sadly
Good product, just as described. Received it on time. No issues with the purchasing process. 100% recommended. It looks great on my Jeep 🤩
I like the the design and material of this rack, easy to put it with the instructions of the videos.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
Thank you for your feedback on your Motive Gear Dana 30 Front Differential Carrier.
Please feel free to contact us if you have any questions or if you would like assistance.
We would be happy to help.
Amy
EXT 1257