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Extreme TerrainReviews 12,664

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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49,674 reviews

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New York
1 review
0 helpful votes
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Jeep exhaust
May 15, 2024

No issues with purchase and installation. Exhaust system was a perfect fit. Would recommend

Date of experience: May 5, 2024
Texas
1 review
0 helpful votes
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Big difference 0
May 15, 2024

The fox steering stabilizer made all the difference in the world on my 21 Wrangler 4xe. Finally it's controllable on the highway without reacting as much to road conditions or wind.

Date of experience: May 5, 2024
Washington
1 review
0 helpful votes
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Helpful
May 15, 2024

My son's jeep needed a part and the person on the website was able to help me find the correct part for his 1998 Jeep, it came within a reasonable time although longer than first stated. Quality part, Jeep fixed

Date of experience: May 5, 2024
Arizona
1 review
0 helpful votes
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Did the job
May 15, 2024

My carrier casting seemed a little rough and the interference fit for the barring seemed a little looser then I expected but it should do the job just fine

Date of experience: May 5, 2024
Support R. Extreme Terrain Rep
over a year old

Thank you for your feedback on your Motive Gear Dana 30 Front Differential Carrier.
Please feel free to contact us if you have any questions or if you would like assistance.
We would be happy to help.

Amy
EXT 1257

West Virginia
1 review
0 helpful votes
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Very easy, nice looking product, I have also purchased the door cup holders to do away with the web

Date of experience: May 5, 2024
Pennsylvania
1 review
0 helpful votes
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On time
May 15, 2024

Order was shipped and received on time. Website was easy to use. Way too many sales emails after account set up.

Date of experience: May 5, 2024
New Jersey
3 reviews
0 helpful votes
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Chat line was very helpful
May 15, 2024

Parts were correct good shipping parts were good quality…tech were very helpful. JL wranglers seem to be. A pain in the butt when it comes to the many part numbers and getting the correct ones.i believe it's due to the fact that mine is a 2018 and that's the year they went from JL to JL

Date of experience: May 5, 2024
Idaho
1 review
0 helpful votes
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The only complaint is being excited to install but had to wait for the second to come. Not delivered together even though they were ordered together.

Date of experience: May 5, 2024
Support R. Extreme Terrain Rep
over a year old

Thank you so much for your order of your Soft Top Door Surrounds and for your feedback.
We ship items out of the warehouse that is closest to the shipping location that has the item in stock.
We do this to ship the item as fast as possible to you.
This means that even though items are ordered at the same time, they may ship seperate.
Please let me know if you have any questions or if you would like to discuss your experience.

Amy
EXT 1257

California
1 review
0 helpful votes
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A little disappointed
May 15, 2024

I received my order promptly. But one of the parts of my order was defective. I wanted to have the individual part replaced but was told that isn't possible and that I would have to return the entire order. That seems very tedious and bothersome to me. I'll just try to find a replacement part myself. The customer service was otherwise friendly and polite, it just seems the remedy is overly complicated.

Date of experience: May 5, 2024
Support R. Extreme Terrain Rep
over a year old

I am so sorry to hear about your soft bed topper.
I apologize we are unable to part out items. I see that you have already spoken with us-
But please feel free to reach out to me if you have any questions or if you would like to discuss your experience.
I would be happy to speak with you about it.

Amy
EXT 1257

Arizona
1 review
0 helpful votes
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Differential protection
May 15, 2024

Item was received in a timely manner. They were easy to install

Date of experience: May 5, 2024
North Carolina
1 review
0 helpful votes
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Replacement
May 15, 2024

Technician was extremely helpful in determining a different part for my application

Date of experience: May 5, 2024
Arizona
1 review
0 helpful votes
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I quite literally installed the snorkel while I was airing down my tires at the trailhead this weekend.

Date of experience: May 5, 2024
Illinois
1 review
0 helpful votes
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They were excellent on replacing my bug guard. But their packing methods are terrible! My 1st came broke because of no bubble wrap or anything! The 2nd arrived the same way! I just didn't understand that method at all!

Date of experience: May 5, 2024
District of Columbia
1 review
0 helpful votes
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Competitive price and prompt delivery. Parts were as advertised, well finish and sturdy.

Date of experience: May 5, 2024
Texas
1 review
0 helpful votes
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Pretty simple installation… mpg went up bout 3/4pg. The best thing about it all is that the jk now purrs down the highway with ease. I'm considering this intake for my other vehicles

Date of experience: May 5, 2024
Arizona
2 reviews
0 helpful votes
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Nice and bright
May 15, 2024

These were very easy to install on my 2014 Wrangler. Simply plug and play. They are really bright. Backing up in the dark is much safer with the new lights.

Date of experience: May 5, 2024
Washington
1 review
0 helpful votes
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Looks Good!
May 15, 2024

The running board was fast and easy to put on. Looks great!

Date of experience: May 5, 2024
North Carolina
1 review
0 helpful votes
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Good so far
May 15, 2024

Ordering and shipping went smooth
Instructions for item installation are worthless sadly

Date of experience: May 5, 2024
Colorado
1 review
0 helpful votes
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Great experience
May 15, 2024

Good product, just as described. Received it on time. No issues with the purchasing process. 100% recommended. It looks great on my Jeep 🤩

Date of experience: May 5, 2024
Connecticut
2 reviews
0 helpful votes
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Good Quality and looks amazing.
May 15, 2024

I like the the design and material of this rack, easy to put it with the instructions of the videos.

Date of experience: May 5, 2024