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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Great products and excellent customer service. Super pleased
My experience was great. I got exactly what I ordered. The time line to receive order was right on time. Everything was intact when order arrived and was well protected. I could not find the fenders I was looking for but found them at
Extreme Terrain.
Great experience.
Looks good on the jeep,did not take long to install.
I received my order a day earlier than expected.
Quality materials & a good fit.
Quick service, no complaints. I will be shopping here for any of my jeep needs.
The product looks great, same as the pictures on the website. A screw was missing and I contacted the company and had an immediate resolution. Great customer service and item!
Not all the screws were with my order. Unclear how to contact them regarding this issue.
My wife just purchased a Jeep Wrangler and wanted to add a few of her own personal and functional touches. The process was very easy and so far, her received orders have been packaged very well and do exactly what she wanted. I had to reach out via chat to determine the right size for one of the items and the person was very professional and even offered to call me to work through any additional questions. At the end, he even provided his direct extension of I needed to call in an order. Very white glove treatment.
Customer service was great! Got me everything thing I needed and was helpful when they delivery was behind schedule.
This was my first purchase from Extreme Terrain, but it won't be my last. The website was very novice friendly. I received my order more quickly than they advertised which is always nice.
The antenna doesn't seem to work as well as the original equipment antenna. Lots of static.
I've been shopping Extreme Terrain since I purchased my new 2013 JKU.
Every experience from ordering on line, ordering by phone and calling to ask technical questions have been met by friendly and very knowledgeable employees.
It is a pleasure to shop for high quality items and to deal with a Company that stands behind their products.
Thank you Extreme Terrain!
Simple as 1, 2, 3…
I ordered what I needed, had a credit on my account, and all was calculated and taken care of fast and all numbers being correct.
Easy, clean installation. Material is strong easy order and quick delivery. Would recommend to anyone.
I've been happy with the experience. I'm a third time shopper.
Parts are packaged well and easy to install and the direction are great đź‘Ť
Easy to checkout. I easily got the package at the expected delivery date as well.
I canceled my order due to feedbacks that was posted by previous customers. I didn't want to take that risks if something happened to my jeep along with your products. That's why I canceled my order with extreme terrain. Nothing bad, just a concerned customer
I was looking for an AntiGravity Lithium battery for my 2024 4Runner and called to see if it could be shipped to Hawaii. I spoke to Brandon who checked and confirmed that it could.
He asked if I would like to order it right then and I said yes. Glad to say the the order was taken and confirmed to be shipped asap. He was so friendly and helpful. No pressure, just great customer service.
Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members