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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Los artículos estaban en excelente estado,gracias
They are the best, I ordered some parts for my truck and they arrived right awayz
The best experience ever no? Period… extreme terrain is awesome fast and helpful
Quick shipping and received products well packaged
Had to do a little cutting and grinding but they will work on a 2016 rubicon, made my short wife happy
Ordered a 2001 jeep rod prop clip and it shipped quickly! Put it on in a few minutes, works great!
The shipping was very fast! The steps don't come with instructions but the video online will get you through the install. My only issue is I was shorted parts on the install. Luckily I had leftover bolts and washers I could use. Would be nice to have at least a parts list and maybe a small and simple instruction sheet. Overall I'm satisfied with the product. Only 3 star rating because of being shorted the parts.
Mil gracias por la calidad del producto espero seguir comprando con ustedes
I ordered a front and rear bumper for me jeep got here on time and was easy enough to install by myself
First time ordering from the business and the customer service department answered my questions and took my order. Ron G. Was great to speak with and I will be a repeat customer in the future!
Received my 3 items promptly. Wife and I have had a great experience with this company. Will continue to purchase from you all. Thanks
I received my items fast I love the pet seat cover it's made well and looks nice I haven't put my other items on yet but I will be soon
Jeremy was awesome! He was very professional and courteous Very knowledgeable of the products and answered all my questions. I will definately be asking for Jeremy on my next Jeep mod/order. Thank you
Very bad, I am very disappointed about my orden because is not delivery yet and the item is available for delivery,in stock. I am waiting for some solution, we buy a lot the stock in this company. Thanks
I am so sorry to hear about your experience with your order for your Rough Country 10L Fluid Container.
I have left you a voicemail and please let me know if you have any questions.
I would be happy to speak with you about your feedback.
Amy
EXT 1257
I buy something and two days after the company say is out the stock and say I need wait when is coming again,but I received e mail yesterday about the item is available again but they not delivered to me or received some confirmation about that, my item number is J189754 and my confirmation number is 23-35567588. Thank
I recently had the pleasure of shopping with Extreme Terrain, and I couldn't be more impressed with the service and products they offer. From start to finish, my experience was seamless and enjoyable.
First and foremost, the selection of products available on Extreme Terrain is outstanding. Whether you're a seasoned off-road enthusiast or just getting started, they have everything you need to take your vehicle to the next level. I was particularly impressed by the variety of options for my Jeep Wrangler, allowing me to customize it exactly to my liking.
Not only does Extreme Terrain offer a wide range of products, but their website is also incredibly user-friendly. Browsing through their catalog was a breeze, and I appreciated the detailed descriptions and customer reviews that helped me make informed decisions about my purchases.
What truly sets Extreme Terrain apart, however, is their exceptional customer service. Every interaction I had with their team was positive and professional. Whether I had questions about a product or needed assistance with my order, they were always quick to respond and went above and beyond to ensure I was satisfied.
Overall, my experience with Extreme Terrain exceeded my expectations in every way. I wouldn't hesitate to recommend them to anyone in the market for off-road accessories and parts. Thank you, Extreme Terrain, for your commitment to quality and customer satisfaction.
Bought sawybar links for my 2021 Jl and when they arrived the packaging was destroyed, there was no instructions and upon further notice I saw it came from their returns facility. After finding out I wasn't missing parts and tried to install. The bolts did not fit the swaybar and were to big. The bottom of the links bolts to the axle was too small and would have allowed play if I bolted them down. Customer service was quick but ultimately these odds and ends left me with a lot to be desired.
I am very sorry to hear about your swaybar links. I see that you have been assisted with this and I wanted to let you know
That I would be happy to answer any additional questions that you may have or discuss your feedback with you.
Please feel free to reach out.
Amy
EXT 1257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that your running boards were missing some hardware!
Please feel free to contact us if you would like assistance or if you have any questions.
We would be happy to help.
Amy
EXT 1257