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Extreme Terrain

Overview

Extreme Terrain has a rating of 4.3 stars from 10,807 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

service
162
value
128
shipping
137
returns
96
quality
270
This company responds to reviews on average within 2 days

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45,202 reviews
How would you rate Extreme Terrain?
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Cyprus
1 review
0 helpful votes
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Running Boards for 2021 Jeep
February 13, 2025

Item was perfect and shipping was really fast. Will definitely order from them again.

Date of experience: February 3, 2025
California
1 review
0 helpful votes
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Great experience with this company
January 1, 2025

They had very helpful info. On website to help with ordering right size on my product. Easy ordering, great customer service! Prices were good and got my package on time! Thanks

Date of experience: December 22, 2024
Oklahoma
1 review
0 helpful votes
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Too much junk
February 5, 2025

Stop sending so much junk advertisments.
I love your products, but not your constant flurry of emails.

Date of experience: January 26, 2025
Minnesota
1 review
0 helpful votes
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Zappos fast!
December 31, 2024

I was surprised to receive my order so quickly! It's a big part that was packed really nicely. I'm excited to see how it on my Bronco.

Thanks guys, Merry Christmas

Date of experience: December 21, 2024
Massachusetts
1 review
0 helpful votes
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Double charged me
November 30, 2024

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: November 20, 2024
Pennsylvania
1 review
0 helpful votes
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Great Selection & Easy Transaction
January 19, 2025

This was my first purchase from Extreme Terrain. I quickly learned that they have a great selection and the transaction was extremely easy.

Date of experience: January 9, 2025
Iowa
1 review
0 helpful votes
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Delivery was fast but box was damaged. I do not know if there was supposed to be a nut that went with this front wheel drive shaft.But there is no nut or any hardware.

Date of experience: December 18, 2024
Support R. Extreme Terrain Rep
5 months ago

Hi Randy,

I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.

Thank you
Kelly

Tennessee
1 review
0 helpful votes
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Order Experience
April 9, 2025

Very fast and thorough experience. Quick processing and confirmation. Will definitely shop here again and tell friends.

Date of experience: March 29, 2025
Massachusetts
1 review
0 helpful votes
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I like easy!
December 13, 2024

I had no idea what to call the part, but I described it, found it, ordered it and received it with no hassle or complications. I haven't had a chance to put it on, but it's identical to the part that I broke and am replacing so I foresee no complications there either. I'm a happy camper.

Date of experience: December 3, 2024
Texas
1 review
0 helpful votes
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Cool addition to my Jeep.
March 9, 2025

Came quickly. Packaged well. No flaws! Easy to install but did come with easy to understand directions as well.

Date of experience: February 27, 2025
California
1 review
0 helpful votes
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Always great to find the things you want
April 1, 2025

Been looking for certain things and glad you have things I'm always looking for. Customer service has been always good to me'

Date of experience: March 22, 2025
New York
1 review
0 helpful votes
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You guys are great in service
April 4, 2025

You guys ship things right away, which is great you have sales, which is great no technicians. Agree when you call them.

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Customer Service is HORRIBLE!
December 15, 2024

As I was getting ready to mount my roof rack to my truck, I noticed that the direction of the hardware was poor, and there were no clear instructions. When I watched the video on their website, it stated something that I did not have all the pieces for. I called customer service and was transferred around to where an employee said that there was no video posted on their website, and I was looking at the website as I spoke to her. I asked for her supervisor and was hung up on. Will never by there again!

Date of experience: December 2, 2024
Support R. Extreme Terrain Rep
5 months ago

Hey Kevin,

I just emailed you regarding your review for further information, at your earliest convenience please feel free to get back to me and hopefully I can assist you in rectifying this issue.

Thank you,
Allison

Texas
1 review
0 helpful votes
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Always a fan
December 23, 2024

I've bought many items from extreme terrain and never had a problem even when I called or i.m. Just to ask questions they have always been very responsive and helpful.

Date of experience: December 13, 2024
Oregon
1 review
0 helpful votes
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Front bumper
March 6, 2025

Nice and quick service, very pleasant,I've been waiting to get the bumper for wife at a reasonable price

Date of experience: February 24, 2025
Ohio
1 review
0 helpful votes
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New Jeep Owner
March 9, 2025

Extremely happy with knowledge of sales person who assisted me in placing an order for my new wheels, lug nuts and tire sensors.

Date of experience: February 27, 2025
Florida
1 review
0 helpful votes
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Good, great,awesome
April 6, 2025

Ordered new rims delivery was 3 days awesome job everything is exactly as they described and you can't beat the price,i will recommend EXTREME TERRAIN thanks again

Date of experience: March 16, 2025
Illinois
1 review
0 helpful votes
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Trailer harness bumper plug
April 7, 2025

Fair priced-super fast shipping-fit absolutely perfect. Job was done in 5 minutes-highly recommend this company.

Date of experience: March 28, 2025
Florida
1 review
0 helpful votes
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High quality seat covers!
April 8, 2025

After about an hour of installation, the covers fit perfectly, are nicely padded, stay in place and look fantastic!

Date of experience: March 29, 2025
New York
1 review
0 helpful votes
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Excellent Customer Service
April 12, 2025

Very helpful. The sales tech Jess went out of his way to help. I messed up my payment and he quickly corrected it for me.

Date of experience: April 2, 2025