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Extreme TerrainReviews 3,231

4.4

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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49,701 reviews

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Pennsylvania
1 review
0 helpful votes
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Great website
July 9, 2022

Website worked smoothly! I received the part within a few days, and the part fit!

Date of experience: July 9, 2022
South Carolina
1 review
0 helpful votes
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Easy and quick, only one issue
July 8, 2022

The process of super easy and the delivery was super quick. The one problem that we ran into was they left the boxes on the driveway in front of the garage and it rained that day, soaking the cardboard boxes causing these very heavy bumpers to tear through.

Date of experience: July 8, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Virginia
1 review
0 helpful votes
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Easy experience
July 7, 2022

Quick ordering and delivery made the buying process great.

Date of experience: July 7, 2022
Michigan
1 review
0 helpful votes
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Jeep Hinges
July 7, 2022

Really quality products for the price. Only wish I could find the rest of the hinges to match the ones I bought. Looking for the inside hinge brackets in glossy black. Can't seem to find them

Date of experience: July 7, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

New Mexico
1 review
0 helpful votes
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Turn signals
August 6, 2022

Great company to deal with. Quick and reliable. Products came when expected.

Date of experience: July 7, 2022
Support R. — Extreme Terrain Rep
over a year old

I am so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your feedback.
I hope to hear from you soon!

Amy
Ext 257

Colorado
2 reviews
0 helpful votes
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Steering stabilizer
July 7, 2022

Parts came in fast. They were easy to install very satisfied will be ordering from extreme terrain again.

Date of experience: July 7, 2022
Louisiana
2 reviews
0 helpful votes
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High quality product!
July 7, 2022

Always a great buying experience. Product is extremely high quality!

Date of experience: July 7, 2022
Virginia
2 reviews
0 helpful votes
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Awesome Experience!
July 7, 2022

Ordered a tailgate delete and license plate badge and it arrived 36 hours later.

Date of experience: July 7, 2022
Connecticut
1 review
0 helpful votes
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Fast delivery
July 6, 2022

I was very happy with how fast i received my order. Thank you

Date of experience: July 6, 2022
Washington
1 review
0 helpful votes
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Jeep spare wheel cover
July 5, 2022

Our wheel cover is what we expected. It feels made from a heavy material and looks like it will last a long time.

Date of experience: July 5, 2022
Virginia
1 review
0 helpful votes
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Great Way to Shop for Parts
July 5, 2022

Extreme Terrain provided a great experience shopping for parts for my '21 Tacoma. The way all of the parts are filtered automatically to the make and model I have is really helpful. The installation videos also helped me understand which I would be able to install myself and helped prepare me for the work.

Date of experience: July 5, 2022
Delaware
1 review
0 helpful votes
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Interior headliner
July 3, 2022

Easy to shopping and lot to choose from catalog online

Date of experience: July 3, 2022
Michigan
1 review
0 helpful votes
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Smooth process
July 2, 2022

They had what I needed and the process through purchase and arrival was smooth.

Date of experience: July 2, 2022
North Carolina
1 review
0 helpful votes
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Extremely Helpful!
July 1, 2022

Bought several parts for my 89 Jeep YJ and got a good price and fast shipping! Very helpful employees!

Date of experience: July 1, 2022
Georgia
1 review
0 helpful votes
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Side steps
July 1, 2022

I ordered on a friday, they came on Sunday... one happy girl

Date of experience: July 1, 2022
Florida
1 review
0 helpful votes
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As promised and advertised
June 30, 2022

Great product, easy installation. Just as described

Date of experience: June 30, 2022
Alabama
1 review
0 helpful votes
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Very satisfied
June 30, 2022

Extreme is a very dependable source for your jeep product

Date of experience: June 30, 2022
Massachusetts
1 review
0 helpful votes
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Shipping
June 30, 2022

All all products came on time, frustrating when you pay for better shipping option.

Date of experience: June 30, 2022
New York
1 review
0 helpful votes
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Ordered a set of 4- tires, rims, valve pressure sensors and lug nuts for my 2022 jeep gladiator. Everything I ordered on line said fits your 2022 jeep gladiator. After installing the tires and rims I discovered the air pressure sensors were not reading on my instrument panel. I called and talked to a rep and they said they were not the correct ones. The correct ones were being sent out and after I found someone to unmount, change sensors and remount the tires I would send the wrong ones back. He even had me look inside my door jam to verify the jeep was manufactures in 2-2022. After looking at the replacement order I thought it looked like the same ones were being sent again. I contacted a rep again and he informed the wrong ones were out again. I had to order the correct ones with my credit card and will get a credit after the 2-sets of wrong ones are returned. If I had not caught they were wrong again i guess i would have had them mounted and found they didn't work. This is the worst buying experience I have ever had when the entire problem was not my fault.

Date of experience: June 30, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!
Please feel free to reach out if you would like to discuss your feedback.
I hope to hear from you soon.

 Amy
Ext 257

Pennsylvania
1 review
0 helpful votes
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July 29, 2022

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Date of experience: June 29, 2022