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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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This came the next day since the fulfillment center was just up the road. Very pleased.
Recv'd the sun screen and it is working well. Like the ability to fold and put away and not be bulky
Emails were very detailed, and my product arrived earlier than said! Definitely coming back for more.
Provided fast shipping and accurate order fulfillment. Just ordered from there again.
I bought a 2003 Jeep TJ a couple months ago. I'm a Mechanic by profession, and can tell the difference between garbage, and good quality. I bought some things from Extreme, and some from competitors. Everything I bought from Extreme is on point! The speed that my orders are processed are all same day, and ship within 2 days. I now look to Extreme terrain first when I'm in need of anything!
According to my account it was supposed to be shipping out june 29,2022, but I got it 6/21
Great selection and price. Arrived way before I thought.
All good and fast shipping, easy to use the website, the parts looks good, i will return to buy more stuff
Fast, simple and a great installation guide video-helped to, sell the product.
Fast shipping! These look great! Seem waterproof but fit the seats perfectly
Was pleasantly shocked when the bumper we ordered arrived today, having just ordered it last night! Expected the two day shipping, which would have been great, but since it came early I installed it today, too!
Instructions left a bit to be desired, but I was able to figure it out and do it solo in about 3 hours, so relatively simple install. Definitely need to acquire some kind of skid plate to fill in the front a bit, but overall very happy with this purchase.
I had high expectations placing my first order with Extreme Terrain. Their website was very easy to navigate. I especially enjoyed the installation videos. They assisted me in making my decision to buy accessories. The follow-up after the sale was most appreciated as I tracked my packages. They were either on time or early. I will definitely shop here again.
Fast delivery product as advertised. The eclipse sun shade does a good job keeping the s florida sun from cooking me
Shipping took longer than what I was originally told. But the product itself worked like a charm & was a great ad-on to my JK!
Great service! This was purchased as a gift and not been installed yet. But if it works and installs as smoothly as the ordering and delivery process. It will be a huge thumbs up for me.
Used a 90 degree pic to start holes for screws used a long Phillips screwdriver for 3 and a stubby for the other screw
I was able to install in the same day. Solid build it'll definitely last me.
Larry was very helpful. I enjoyed the experience. I hope shipping is fast and parts arrive packaged well. That would make the whole thing perfect.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I'm so sorry to hear about your experience!
I have tried to reach out to you so that I can help.
Please contact me if you would like to discuss.
I hope to hear from you soon.
Amy
Ext 257