business logo of Extreme Terrain

Extreme TerrainReviews 3,229

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey star
grey star
grey star
grey star
grey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
74
This company responds to reviews on average within 5 days

Instant Feedback

49,699 reviews

We monitor reviews for authenticity

Kentucky
2 reviews
0 helpful votes
Follow Kurt V.
Unfollow Kurt V.
Share Review
Report Review

Super fast shipping
June 28, 2022

This came the next day since the fulfillment center was just up the road. Very pleased.

Date of experience: June 28, 2022
Texas
1 review
0 helpful votes
Follow Cheryl F.
Unfollow Cheryl F.
Share Review
Report Review

Sun Screen
June 28, 2022

Recv'd the sun screen and it is working well. Like the ability to fold and put away and not be bulky

Date of experience: June 28, 2022
Michigan
1 review
0 helpful votes
Follow Zach A.
Unfollow Zach A.
Share Review
Report Review

Great service
June 25, 2022

Emails were very detailed, and my product arrived earlier than said! Definitely coming back for more.

Date of experience: June 25, 2022
Texas
1 review
0 helpful votes
Follow Grace B.
Unfollow Grace B.
Share Review
Report Review

Good experience
June 25, 2022

Good experience - received my items timely and they were packed well.

Date of experience: June 25, 2022
Ohio
2 reviews
0 helpful votes
Follow Stephen K.
Unfollow Stephen K.
Share Review
Report Review

Good delivery and service
June 24, 2022

Provided fast shipping and accurate order fulfillment. Just ordered from there again.

Date of experience: June 24, 2022
Ohio
1 review
0 helpful votes
Follow Jeremy Q.
Unfollow Jeremy Q.
Share Review
Report Review

My Extreme terrain experiences
June 24, 2022

I bought a 2003 Jeep TJ a couple months ago. I'm a Mechanic by profession, and can tell the difference between garbage, and good quality. I bought some things from Extreme, and some from competitors. Everything I bought from Extreme is on point! The speed that my orders are processed are all same day, and ship within 2 days. I now look to Extreme terrain first when I'm in need of anything!

Date of experience: June 24, 2022
Florida
2 reviews
0 helpful votes
Follow rolando S.
Unfollow rolando S.
Share Review
Report Review

Fast Shipping
June 23, 2022

According to my account it was supposed to be shipping out june 29,2022, but I got it 6/21

Date of experience: June 23, 2022
Pennsylvania
1 review
0 helpful votes
Follow michael T.
Unfollow michael T.
Share Review
Report Review

Great selection and price. Arrived way before I thought.

Date of experience: June 23, 2022
Mexico
1 review
0 helpful votes
Follow Fernando S.
Unfollow Fernando S.
Share Review
Report Review

Good service
June 22, 2022

All good and fast shipping, easy to use the website, the parts looks good, i will return to buy more stuff

Date of experience: June 22, 2022
Virginia
1 review
0 helpful votes
Follow Brian F.
Unfollow Brian F.
Share Review
Report Review

All excellent
June 22, 2022

Fast, simple and a great installation guide video-helped to, sell the product.

Date of experience: June 22, 2022
Florida
1 review
0 helpful votes
Follow tracey Q.
Unfollow tracey Q.
Share Review
Report Review

Great seat covers!
June 22, 2022

Fast shipping! These look great! Seem waterproof but fit the seats perfectly

Date of experience: June 22, 2022
Virginia
1 review
0 helpful votes
Follow Timothy G.
Unfollow Timothy G.
Share Review
Report Review

Arrived in less than 24 hours!
June 21, 2022

Was pleasantly shocked when the bumper we ordered arrived today, having just ordered it last night! Expected the two day shipping, which would have been great, but since it came early I installed it today, too!

Instructions left a bit to be desired, but I was able to figure it out and do it solo in about 3 hours, so relatively simple install. Definitely need to acquire some kind of skid plate to fill in the front a bit, but overall very happy with this purchase.

Date of experience: June 21, 2022
Massachusetts
1 review
0 helpful votes
Follow J W.
Unfollow J W.
Share Review
Report Review

Expectations Met
June 21, 2022

I had high expectations placing my first order with Extreme Terrain. Their website was very easy to navigate. I especially enjoyed the installation videos. They assisted me in making my decision to buy accessories. The follow-up after the sale was most appreciated as I tracked my packages. They were either on time or early. I will definitely shop here again.

Date of experience: June 21, 2022
Georgia
1 review
0 helpful votes
Follow Susan B.
Unfollow Susan B.
Share Review
Report Review

Great service
June 21, 2022

We got this a day early! Excellent service and easy to order

Date of experience: June 21, 2022
Florida
1 review
0 helpful votes
Follow richard A.
Unfollow richard A.
Share Review
Report Review

Eclipse Sun shade
June 21, 2022

Fast delivery product as advertised. The eclipse sun shade does a good job keeping the s florida sun from cooking me

Date of experience: June 21, 2022
New Hampshire
1 review
0 helpful votes
Follow Evan B.
Unfollow Evan B.
Share Review
Report Review

It was ok I guess
July 21, 2022

Shipping took longer than what I was originally told. But the product itself worked like a charm & was a great ad-on to my JK!

Date of experience: June 21, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have tried to reach out to you so that I can help.
Please contact me if you would like to discuss.
I hope to hear from you soon.

Amy
Ext 257

Oklahoma
1 review
0 helpful votes
Follow eric A.
Unfollow eric A.
Share Review
Report Review

Quick
June 21, 2022

Great service! This was purchased as a gift and not been installed yet. But if it works and installs as smoothly as the ordering and delivery process. It will be a huge thumbs up for me.

Date of experience: June 21, 2022
California
1 review
0 helpful votes
Follow Jayme H.
Unfollow Jayme H.
Share Review
Report Review

Used a 90 degree pic to start holes for screws used a long Phillips screwdriver for 3 and a stubby for the other screw

Date of experience: June 20, 2022
Georgia
1 review
0 helpful votes
Follow Christopher C.
Unfollow Christopher C.
Share Review
Report Review

Great product
June 20, 2022

I was able to install in the same day. Solid build it'll definitely last me.

Date of experience: June 20, 2022
Georgia
1 review
0 helpful votes
Follow Brian I.
Unfollow Brian I.
Share Review
Report Review

Satisfied customer
June 20, 2022

Larry was very helpful. I enjoyed the experience. I hope shipping is fast and parts arrive packaged well. That would make the whole thing perfect.

Date of experience: June 20, 2022