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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I had hoped the lights would function like DRL even when set to auto, but that was just my wishful thinking. The product was easy to install, and I'm satisfied with it.
The rocker switch arrived on time and it's installed and working as expected.
Like always great experience! The shipping was on time and easy to follow up. Also the tutorial for installing are great and easy to follow.
Bars are perfect and easy to install. Able to line them up and install in 1 hr.
I was very excited to see the power stop brake part and rotor kit for $120 on the website so I bought it in a heartbeat. Next thing I know is I get an email saying they canceled my order. I called to find out more info on why and turns out the wrong price was posted. Any other store would honor the price that was displayed and that the customer paid for but not for this case. Very upset and probably won't come back here to buy any more parts. This was my first and last time buying and it was a horrible experience.
Ordering was fast and easy. All instructions are clear and easy to understand.
Finding what I needed was fast and easy. Checkout was just as easy.
I ordered my parts and received them within one week without issue.
Great kit that comes with the abs extensions. Crazy fast shipping!
Description on part was spot on and helpful pictures was perfect on helping pick the part
Package well nice and clean feels like quality while holding identical to the factory start and it's starts the jeep so fast I have a 2023 ram 1500 and it doesn't start as fast as my 1999 Jeep Wrangler 4.0
Super helpful and knowledgeable! Except for the review site which makes you use 50 letters min, LOL
I ordered new springs for the jeep at a fair price then got a deluge of emails. I'm assuming they are automated by my goodness. It's a lot
They help me with picking out upper and lower control arm for a Jeep I just got that has a lift kit on it
They help get the right ones and what I should have to make the job easy ty
Intake tube was missing breather and the filter was damaged but it was $25 dollars so I have nothing to complain about
Great service, great products, great deals what else could you want 12/10 will be a repeat customer.
Easy to order online and had the wheels shipped to me and they arrived in great condition. Only thing is it would have been beneficial to offer new lug nuts with the wheels.
Even though FedEx lost my first shipment. Extreme terrain came through and got my order to me eventually just want to say thanks to extreme terrain.
Fast and easy to order right off the website directly to your door step
Placed oders before same experience no issues what so ever, when i recieved my latest i oped to checkparts over and noticed it was missing hardware i contacted customer service told them about it and that it was not a issue i would find what i needed locally and not send back(was just missing cotter pins and 2 nuts) much to my surpise i was issued a 25.00 credit
Had in stock where actual manufacture had 1–2-week backorder
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Andrew,
I apologize your order was cancelled due to the pricing issue with PowerStop items. You should of received a follow up email regarding this as well. I have issued you a voucher for your experience in hopes that you will continue to do business with us in the future. Again, we apologize for any inconvenience this has caused you.
Thank you,
Allison