Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
Excelente sitio para comprar envían los productos rápido no tengo quejas lo recomiendo especialmente para conseguir artículos a buen precio de buena calidad
Great website. I'm very happy for using it. Fully recommended, no issues at all.
Everbuying Best shopping site I have ever seen, and easy and fast delivery of safety as well as the wonderful performances that ensure recovery
Recommend to him and love him very.
Ayman Abdullah
Everbuying is one of the best sites Ive ever use.It offers a large range of products at a good price.It also offers free shipping to any part of the world. I highly recommend this site.
I purchased a cell phone (model #n920). I got it got my 17 year old son. He loveee this phone. And no I'm not just saying this. He was really all smile from the time he got the phone. First off fast shipping it took 3days to get to us., and when we got I didn't know what to say I paid under 100.00 for a windows phones, very happy
It is great size, I purchaseda phone on the website 2 moths ago. It is beautiful design and the convenient use, the powerful processor and reliable operational base is quite happy with purchase, operative memory copes with any operations, the excellent supports any games, sensitivity of a sensor control. I love it very much and have order many times on the website.
Would not recommend this site. All the positive feedback is from website employees. I ordered four tablets, expected to be shipped withing 3-4 business days. Waited for almost two weeks and did not receive any. When I contacted them they said that three of the four tablets were not available in stock and asked if I wanted to buy something else instead. Who does that? However, I did receive my money back, but ya. What waste of time. Now one of their employees will comment " Thank you very much for your feedback about our website.
We're very sorry for your concerns and the issues you have raised.
Would you mind tell me the problem in detail?
Please trust me, I will do my best to help you.
Thank you.
Kindly,
Everbuying"
Please stay away, save your time.
Everbuying! This is the only address where I send you anything at all! In so far only everbuying is my satisfaction! Realistically everbuying justified expectations on them! Everbuying I buy things if not all 3x 4x cheaper than in my country! Everbuying is the best! Buy and we buy more at this address!
I had dropship over 150 orders from everbuying for over a 1000 dollar total in about 3 months, Completely reliable. My experiences: 2 times my customer didn't receive the parcel, put a request and they have full refund me. 1 time I ordered a mask, which broke. Choice to sent it back or pay half refund to get a new one. (sounds reasonable to me) the new one is o. K. Once. So in my experience with everbuying is 100% reliable. But you have to be aware: very low price means lesser quality. But sometimes it's surprisingly good.
Excellent webshop with many good items! Fast and safe shipping, high quality, good services!
Good price, good service, nice website, quality products - HIGHLY RECOMMENDED!
My order arrived with a broken LCD screen, I appreciate they resend a replacement after three weeks but behold the item is not working and signs of stains and dirt, looks like it has been used. I tried several fresh batteries and still wont go. I ended up switching the good parts for it to work.
Another instance, wrong color and and dead battery on watch!, Build quality issues.
I agree everbuying is a legit site, acceptable after sales service but awful product quality control, You'll never know how good your order as the picture until they arrive. They will not post a negative review of the item you purchased either.
Say a prayer before hitting the buy button, for sure it will arrive... but who knows if it works..
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell so the customer can contact us for the exchanged. If he still wants to keep it we will work out some other accommodation. Our goal is that every customer is completely satisfied with their order.
Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Maple Everbuying Customer Service Manager
support@everbuying.com
Excellent! Muy buen servicio envio muy rapido recomedable al 100% esta pagina commpraria nuevamente sin tener miedo alguno
I have ordered 3 times from these guys. Bought because the price was right. 1st order took 2 months to get and they sent 2 wrong items. Good Luck getting replacements. 2nd order they shipped wrong sizes even I stated and made it clear what sizes to ship. 3rd order - They subbed an item for the one I ordered and shipped 2 more wrong items. PAYPAL was NO help at all. Buyer beware
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer. We are very pleased to report that we have spoken with this customer and offered an apology and consideration for his inconvenience. We are also upset that we sent the wrong items to the customer and the manufacturer had a description error. We need to identify where the disconnect was so we may prevent it from happening again. We would highly grateful the customers can contact us when they have any problem. We will do out best to solve the problem for the customers.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Everbuying Customer Service Manager
support@everbuying.com
A good site, a lot of goods for a low price.
I decided for myself that I will only order products there. The staff is polite and emerging issues quickly responds. On the site itself also had no problems, it always works, never has been disconnected. What I ordered, sent very quickly and the quality of packaging was good.
I bought my first android cellphone from www.everbuying.com and I must say that I got a Pretty Damned Good Smartphone!
Pros of the phone:
It looks just like my brother's Samsung Galaxy phone; maybe it's a tad bit smaller but it has one extra Sim card slot! So this one phone allows me to talk on two different cell phone carrier networks and is so very compact! The price, too, is excellent. I'm encouraging friends and family to come to this site to purchase phones.
Cons of the phone:
My preferred color: Royal Blue, was not sent (not available?). Camera could be much better than 2.0 MP(my old, old Sony Ericsson seemed to take better pictures). Wished it read ebooks readily in. Epub format, but I'm sure there's a free app for that. Using wi-fi seems to chew through the battery power, but I have 2 batteries! You might not want all of the pre-loaded apps (imichat, for instance).
Pros of www.everbuying.com:
Free (worldwide) shipping is available for all items, it seems. Prices are very attractive. A wide range of products are available on this site besides cell phones, electronics and their accessories. There's clothing, shoes, bags and fashion accessories as well as household gadgets! You are spoiled for choices and tempted on every screen!
Another great boon to this site is it's customer service. They are eager to help, answer questions and to please and they respond quite quickly. Very English-speaker friendly.
There's an opportunity to earn EB points with every purchase or review and these EB points (50 = U.S.$1.00) can be used towards future purchases.
Cons:
Free shipping from Singapore Post can take a while. Some items' instructions could stand to be less terse.
The prices are very fair, and although the quality is not the highest, many of the products are still worth the little you have to pay for them. I have ordered from the site at least 5 times already, and I have yet to be disappointed. Try it out!
Everbuying is a very reliable site!
I Have been ordering now from 6 months and made more than 30 orders and i am very satisfied with the customer care service, they reply me every single question i have.
I am glad that I am doing bussines with EB on women clothes, the latest fashion with the gratest prices I could find. It has happened with some orders not to come and they have refund me 100%.
The one size clothes are a little small for European people, but anyway they have good quality.
I would suggiest EB to every women :)
Answer: Dear IVAN, Thank you so much for your inquiry. Usually, to guarantee seller and buyer benefit, our financial department need to verify the payment information. For more details please check: http://www.everbuying.net/m-article-id-92-pid-.html Best regards, Everbuying Customer Service
Answer: Dear James, We respect your opinion. It will be nice if you can respect the positive reviews too because it is not fair to accuse other honest reviewers of being liars. We will work harder to minimize the possibility of a recurrence. Yours sincerely, Everbuying Customer Service
Answer: No, forget about it, ask for your money and buy it elsewhere. Everbuying is a scam
Answer: E mail them every day until you get an answer... Telephone them also... Never ever buy Chinese products... They are junk... Try Japanese, Korean or American products... And never order from EverBuying
Answer: Be carefull n stay away from that company faulty product almost n very bad service I advise u as I advise all my friends n everyone ask me
Answer: Dear Micheal J., We are NOT a scam. Please note that we are a proper registered company that has been around since 2007. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Yours sincerely, Everbuying Customer Service
Answer: I honestly don't know anymore. July 2015 I paid for a tablet via PayPal, received in good time, but it was pretty much dead. Plugged it in with the provided charger, took 5 days to reach 65%, so I mailed them back. Most apologetic, they suggested getting it fixed locally. No thanks, there goes any warranty. So asked to RMA, which took some time to be accepted - mid-August, in fact, so about 3 weeks. They said to mail back using flat rate shipping, no courier, so at least a month in transit. Instead, I sent it with a friend who was returning to China. Otherwise around $50 to mail registered. It should have reached them late September. I heard nothing back, so queried them in early November, and they said they would repaitr it and re-ship it. But I had asked for a refund, not a repair. They said they'd give me credit and I could order something else. But the credit did not show up. Only when I launched a PayPal dispute did it appear, early in December. So I placed an order using the credit plus an extra $30, and heard nothing. No acknowledgement, no response to queries, until I again filed a PayPal dispute. At which point an instant refund of the $30. So now I'm back to credit and have placed yet another order, and we'll see what happens with that. If it is fulfilled, I'll assume that they're just not very good at business; if it is not fulfilled, then I'll find all the sites I can that carry reviews and repeat this whole frustrating story wherever I can. More as the story unfolds...
Answer: Dear Martin, We have sent you an email with the resolution, please check it. Yours sincerely Everbuying Customer Service
Answer: It depends also of your delivery choice. A free shipment is done by classic post. So there is no trackings My first buying was done with expedited delivery so with DHL. There was a tracking info. But my last buying was done with free shipment so without any tracking.
Answer: Yes, they send to everyone.
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue. We apologize for any inconvenience and hope that we will have another opportunity to do business with you. We cannot apologize enough for any inconveniences this may have caused you... or any of our customers. We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable. Thank you again for bringing these matters to our attention.
Maple Everbuying Customer Service Manager
support@everbuying.com