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Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
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I don't know if it is a scam or not. But it is definitely the worst store if it is not a scam. I bought two items in an order. The order information says the shipping takes 10 to 25 business days. One item arrived during that time period. The other item never came. It has been three weeks since I received the first item. I submit two inquiry tickets. It got resolved without any action. I was just told it might take 10 to 45 business days.
I paid shipping insurance for this order. I expect they should send me the item again if it passed 25 business days. But that is not the case.
If this is not a business fraud, I don't know what else I can call it.
Because of this review, everbuying contacted me and offered me full refund. It also sent me cash coupon of 5$. So I revised my rating from 1 star to 3 star.
"I found this website when I try to buy a phone on the e-fox website and I couldn't the website wasn't alloying me to do it until now I don't know why.
So I open the Everbuyng.com and the first thing I notice was how simple it was to find what I was looking for all. I "fill" the cart made the payment and after that I receive all the information about the status of my items every time that something change, I receive my items really fast and in great conditions. This is definitely a website that I will use when I what to find good items with greater prices.
Everbuying sent me the incorrect colour watch and even though it was their fault they would take no responsibility for it. Initially said they would refund $2 to my Overbuying account. I opened a complaint with Paypal and just before it escalated they said they would refund the full amount less postage but could I wait a bit as they have to check some things. It sounded fishy and it was, naturally there is still no refund and no response from Everbuying and they've close off the ticket I had with them so can not respond to them. Absolutely appalling customer service!
Dear J,
Thank you so much for your feedback.
Let me start by apologizing personally for your experience.
After reviewing this issue, we have contacted you in the email with our solution, please check it.
We would like to apologize for the inconvenience that we cause.
Best regards,
Everbuying Customer Service
Great shop! I shopped in the store and are always pleased with the goods received! Goods excellent quality, very fast delivery of goods! Excellent support, quickly solve all questions and very quickly respond to all questions! The store is not high prices, and the store carries a lot of interesting events and discounts! I advise everyone to shop in this store!
I have made a few purchases from them, bought a couple of phones, the price was lower than other sites, the quality was pretty good, the phones work great, shipping was free and fast, took only 1 week.
The best recommendation. I was very pleased. Goods shipped the next day after the order. I got three weeks. I will order more. All good shopping.
I recommend!
It is a good shop with good prices and good support. I will buy here more and more!
Good service and good sellers. I like this website!
I ordered from Ewerbuing twice, both times the items were as described, arrived in time and the tracking provided always worked. Excellent value for money. Customer support ok. I have always enjoyed it and I will continue to buy in this shop.
The site is easy to navigate and delivery was fast. Quick and easy service! Quality products! I was satisfied with all aspects of Everybyuing business. Thank you!
I really liked this store for several reasons. Firstly, the low prices at a fairly high-quality goods. Secondly, fast shipping and delivery. Third, excellent support. All shopping in this store is absolutely satisfied.
For starters they had the lowest price on the web, beating most by wide margins. I placed the order on it. The product was in my PO box the same afternoon the storms began, and I spent the next week relishing the snow with able assistance from my wonderful new gadget! Will be doing more business with this outstanding organization in the future.
There is nothing negative i can say about my experience. Fast, secure delivery. Great deals. I highly recommend using
Fast delivery, product is good. Customer service is helpful. Will order again and recommend it to everyone!
I recommend this store as one of the best that there is now on the Internet! In this shop I can buy all of the electronics that I want. But now I have got a miniature universal credit card, which, I think, we need everyone. You can pay Paypal. Immediately give a discount on your next purchase, very pleased, because it happens that will order at the store, and then about you, no one remembers. But it is not so! Then I take care of you, like a mother for her child. I advise you to buy here everything about electronic devices!
It is great store. Im very satisfied about this site! In december I bought Xiaomi yi cam! They send it me by 2 days and Im have parcel in 20 day! Very good result. Im reccomend!
The most convenient store to date for purchases from China.
Shop pleases and discount points.
Almost anything can be purchased here at a reasonable price.
Sometimes prices are wonderful low.
But u receive good products for this prices.
Payment via PayPal, the protection of the client.
I recommend this great store.
I don't normally leave poor feedback but I am urged to on this occasion as this website company has the poorest customer service I have ever come across.
I gave traded over the net for several years but I will be truly sceptical in the future after this lousey experience.
I ordered a tablet at the end of November in line for my sons Xmas present. After 3 weeks with no communication from them I decided to track the order. A pointless reply email was returned with no excuse to the delay. I emailed again just before Xmas as I was now conscious this was a scam and the website fraudulent, guess what! The order was not in stock and hadn't been for weeks. I emailed again and they reported they had no shipping address, I emailed again... am I boring you yet?
I waited again, Xmas passed and now a distant memory and no tablet. It is now the end of January and I emailed again... no messages, no email advising of the delay... nothing. I entered the order number to find the status is now REFUNDED but no date of the refund and more importantly no MONEY.
Dear Jane,
We would like to apologize for the inconvenience that we cause.
After we receive your order, normally it will take us some time to prepare for the items and we have marked the processing time for each item online, you can check before placing the order.
We have sent you an email with our solution, please check and reply to us.
We appreciate your valuable feedback.
Best regards,
Everbuying Customer Service
Hello!. I bought in the store phone. I was very pleased. Support responds quickly. The store is very often spends promotions and discounts. Original product. Delivery of the order to the door. Fast delivery, 20 days. Payment via Paypal. Very safe! They gave me a photo of my order, and track number. I plan to buy in the store more. Very good quality headphones. Delivery came 20 days. I am very glad. Definitely buying. I recommend Shop
I want to say that there is nobody better in my opinion sells small cheap good products then EverBuying. Thair prices are really low and u receive a good surprises from customer service as a refusion a price. They work really quickly.
In this store many products with low prices. There is pleasant system of disconts. That is my 6th shopping there and I received good products for lowest prices intime.
Answer: Dear IVAN, Thank you so much for your inquiry. Usually, to guarantee seller and buyer benefit, our financial department need to verify the payment information. For more details please check: http://www.everbuying.net/m-article-id-92-pid-.html Best regards, Everbuying Customer Service
Answer: Dear James, We respect your opinion. It will be nice if you can respect the positive reviews too because it is not fair to accuse other honest reviewers of being liars. We will work harder to minimize the possibility of a recurrence. Yours sincerely, Everbuying Customer Service
Answer: No, forget about it, ask for your money and buy it elsewhere. Everbuying is a scam
Answer: E mail them every day until you get an answer... Telephone them also... Never ever buy Chinese products... They are junk... Try Japanese, Korean or American products... And never order from EverBuying
Answer: Be carefull n stay away from that company faulty product almost n very bad service I advise u as I advise all my friends n everyone ask me
Answer: Dear Micheal J., We are NOT a scam. Please note that we are a proper registered company that has been around since 2007. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Yours sincerely, Everbuying Customer Service
Answer: I honestly don't know anymore. July 2015 I paid for a tablet via PayPal, received in good time, but it was pretty much dead. Plugged it in with the provided charger, took 5 days to reach 65%, so I mailed them back. Most apologetic, they suggested getting it fixed locally. No thanks, there goes any warranty. So asked to RMA, which took some time to be accepted - mid-August, in fact, so about 3 weeks. They said to mail back using flat rate shipping, no courier, so at least a month in transit. Instead, I sent it with a friend who was returning to China. Otherwise around $50 to mail registered. It should have reached them late September. I heard nothing back, so queried them in early November, and they said they would repaitr it and re-ship it. But I had asked for a refund, not a repair. They said they'd give me credit and I could order something else. But the credit did not show up. Only when I launched a PayPal dispute did it appear, early in December. So I placed an order using the credit plus an extra $30, and heard nothing. No acknowledgement, no response to queries, until I again filed a PayPal dispute. At which point an instant refund of the $30. So now I'm back to credit and have placed yet another order, and we'll see what happens with that. If it is fulfilled, I'll assume that they're just not very good at business; if it is not fulfilled, then I'll find all the sites I can that carry reviews and repeat this whole frustrating story wherever I can. More as the story unfolds...
Answer: Dear Martin, We have sent you an email with the resolution, please check it. Yours sincerely Everbuying Customer Service
Answer: It depends also of your delivery choice. A free shipment is done by classic post. So there is no trackings My first buying was done with expedited delivery so with DHL. There was a tracking info. But my last buying was done with free shipment so without any tracking.
Answer: Yes, they send to everyone.
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
Dear Jinghong,
We regret for the inconvenience that we cause.
The standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, but there are some external factors which may cause some delay.
We have sent you an email with the delivery information and our solution, please check and reply to us.
We appreciate your valuable feedback.
Best regards,
Everbuying Customer Service