EtsyReviews 1,571

I've been working with Etsy for awhile now and not doing too bad. Last month I needed to send a box to London. (I'm in the US)I needed to add $$ to my account to purchase the shipping labels ($154.00) After 3 attemps (2 were mistakes) I finally did it correct on the 3rd try. I then cancelled the 2 mistaken shipping labels, knowing that I would eventually receive my money back.
Well USPS returned my moneys to Etsy, But Etsy will not return it to me.
They are KEEPING my $154.00 and said it will be put on my credit.
I don't know what else so do.

Too many changes and rules now apply after Etsy used sellers to build their site, NOW, they want to eliminate most of their sellers who are trying to make it. It reminds me of Obama himself trying to do his best destroying this country and trying to take over the world. Well, I guess Etsy made enough money that they dont need most of their sellers anymore. The woman who has only been selling on Etsy for only 2 years who made that video I think she's trying to take over but, I know Etsy will lose many sales over this but, that's up to the CEO. That's OK because one day the rich will fall and I guess that lands Etsy in that category too.

If there was a place where I can leave only 1/8 of a star rating, that's the rating I'd leave for Etsy.

In a word, dire. Of late they've resorted to allowing the sale of mass produced goods. It's lost its way and is a shadow of itself several years ago. Constant changes to the interface and procedures leave sellers and buyers alike confused and frustrated. We're closing our very successful store after the latest announcement and will not be returning. The current CEO wishes to take the site down what the vast majority of sellers (those who haven't been institutionalized) believe to be a very stony road. Hand made? Don't sell here, you're a bit late for boom time.

I hear everyone disliking Etsy, but as a buyer I was fairly pleased. Shipping time varies and sometimes it's a little pricey, but that's what we pay for custom jobs. I have bought several things from several different people and I have been more than satisfied with each one. There was even one that caught an error of a tank top they made me before they even shipped it and just sent me both for no extra charge. It's really a matter of reading the reviews of the seller first rather than the website.

I bought a product from these two stores. http://www.etsy.com/shop/4everstore?ref=l2-shop-info-name and http://www.etsy.com/shop/MasquerademaskStudio?ref=l2-shop-info-name paid a good amount for the two mask I bought for my High School Prom. As I was browsing through online I found the same sellers on Ebay and Amazon selling it for Half the cost I paid for it. I was Furious! This website is a scam these two stores are not real artist they are SCAMMERS and should be banned for being dishonest to customers. BEWARE STAY AWAY FROM ETSY they do not protect us customers at all. They only care about making their millions and no customer support at all.

I have been a seller on Etsy since the beginning and for the last 2 years I have seen the implementation of a dictatorship like system, the coming of Chinese resellers with mass produced junk, muzzling of complaining sellers by repressive measures like banning from the forum and shops arbitrarily taken down.
Favoritism is rampant as well and if your are not part of the "privileged cast of sellers" you will suddenly and helplessly see your livelihood and years of hard work go down the drain with 60% or more of your monthly income disappear. Etsy manipulates your store visibility and control what you sell to the dollar. YES, THEY CAN AND THEY DO!
The new search engine is an enigma. The admin's favorite sellers are mysteriously and ALWAYS more relevant than the others in the search results, establishing an obvious dominance and by the same token enjoy the advantage of a free promoting tool while most sellers become invisible, no matter the "relevancy", quality and number of items in their stores. A bias search engine with an agenda?
These same privileged/favorite sellers can also infringe copyright laws with impunity and Etsy turns its head the other way.
Customer service/support is inexistent and limited to email but if and when you are lucky enough to be granted an answer to your inquiry, it is a condescending and/or mean one.
Recently Etsy has removed the dual feedback system and implemented a one way and arbitrary star review, leaving sellers at the mercy of dishonest buyers.
The last five months Etsy has multiplied its testings on thousands of unsuspecting stores and many sellers have seen their income slashed to nothing while the "privileged cast", under the Etsy protectorate, is enjoying an exponential multiplication of their sales.
For the past 2 years and particularly for the past months Etsy has taken away the livelihood of many, ruined families and destroyed lives without even a flutter of hesitation.
Etsy has become a heartless entity devoid of compassion and moral ethics. It has fallen to the level of the big corporations where bribery, corruption and repression are prevalent.
Wouldn't it be time for a class action lawsuit?

It was an ok experience. For the most part all my items were great. I did have someone scam me out of $150 and they refused to help me. All they did was close the person's shop in an attempt to make them talk to me but the never did. I had to go through my bank to get my money back. If you need a refund, don't count on Etsy to help you. They're just a middle man who doesn't care much about their consumer base. They need to implement better protocols for these issues, or at least preventative measures.

Etsy is nothing but a tidal wave of mass resellers selling factory pieces from China. Non-existent customer service, Nazi-like treatment of sellers, punishes sellers for free speech and even just asking a question. Bold face LIES. Etsy promotes Factories and ignores Handmade Artists. The new star system is broken (buyers can't leave any feedback since the change) and Direct Checkout Scam are just the iceberg we all needed to leave. Leave Etsy now if you are a handmade Artist. Leave them with the Chinese Factory crap. Indiemade and Zibbet are waiting for you with open arms.

Stay away from Etsy!. I have been a seller or should I say had been a seller since 2009 and was growing my little side business slowly on Etsy until one day I could call it my full time job! This made me so happy that I could finally do what I love.

Well this all ended 3 weeks ago when they shut my shop down without even letting me know. I send multiple emails asking for help and received a response that I need to pay my bill and my shop would be reopened. I was so embarrassed that I had forgotten to do that and apologized and paid it right away. Well I have now sent over 15 emails saying that I paid my bill and they to this day have never sent anything back or reopened my shop.

I truly feel that Etsy is playing God and has no remorse as to what they do to people and their source of income. They are changing the way they do business and I no longer wish to be apart of that. I predict that this site will in the future only sell supplies and no truly handmade items.

Never open a shop with Etsy as if you do you will never really own your business, they will always own you!

I am quite happy and satisfied with Etsy. I haven't bought much though... or rather I should say that I have till now bought hand made jewelery from one seller.

She is good and offers authentic stuff. Shipping too is on time, stuff is nicely packed and all jewelry comes in gift boxes (an extra bonus!).

Her shop name is myglitteringworld and she also recommends few shops to buy other stuff like painting, paper decor, etc. Since shopping has been a good experience so i guess has some good sellers too.

Ask me a month ago, and I was a prophet for ETSY. They made it easy for me to list my products, arranged my payments, brought in customers, and I could print my shipping labels from the site itself. I was okay paying their fees, because it was less work for me. I was a sucker.

I had a shop for nearly 2 years selling hand made crocheted items. I had 100% positive feedback, used all my own images for my listings, shipped every item and worked with my buyers to handle my own refunds so they would not bother etsy. Like all other shops, I paid my bills on time and really caused no trouble. I got a notice that one of the items in my shop was deactivated for copyright infringement (a white cat hat with big, colored eyeballs, but I put a red bow on it) from Sanrio. It's aggrivating, because I never used the search criteria for hello kitty, and my hat looked nothing like the cartoon character (it was modeled after my nieces cat, a hat I had made for her birthday!). Other searches for Hello Kitty brought up 1000's of listings. It was the red bow, I was told, was what was copyrighted. Shortly afterwards, my entire shop was deactivated and I was to provide proof, receipts and photos of my work in a certain amount of time. I provided all that they asked, and still never got access back to my shop.

I got tired of waiting, and created a sub account for myself to relist all my items on again, and within 24 hours, the new shop was suspended. I used a completely new email, new shop name, new credit cards linked to a new address, new paypal, everything. I even changed my name, to my married name rather than maiden like my previous shop. I was set up to being a whole new shop and lose my customer base and standing with ETSY just to be able to sell again. I got an email from legal that I had broken their terms of service and am now seemingly banned from both buying and selling on ETSY. There's an upcoming lawsuit against ETSY for using tracking cookies, and now I fully believe it. I left no trace that the two accounts were similar, even new IP addresses, because I did not want this to happen.

I will be taking my shop elsewhere. I could have set up my own shop on my own domain if I knew it was going to be this much trouble.