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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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California
1 review
0 helpful votes
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What's not to love?
July 3, 2022
Updated review

I have been loving what i have received now that i found the sizing area. It would cost me more to make the items. The materials would be almost impossible to source. The quality of workmanship is fantastic.

Date of experience: July 3, 2022

I have been very happy with a lot of what i find knowing...
June 11, 2022
Previous review

I have been very happy with a lot of what i find knowing that it will be cut to my measurements instead of finding something only to have to take it to a tailor in hopes they can fit it to me.

Date of experience: June 11, 2022
GB
1 review
0 helpful votes
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Got so many compliments
July 3, 2022

First time experience and will definitely be back.

Date of experience: July 3, 2022
Spain
1 review
0 helpful votes
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Nice dress
July 3, 2022

Very nice dress. It arrived when it was supposed to. The size is correct

Date of experience: July 3, 2022
Illinois
2 reviews
0 helpful votes
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Very professional, responsive and open communication.

Date of experience: July 2, 2022
Texas
1 review
0 helpful votes
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Nursing dresses
July 2, 2022

I buy eShakti in lieu of buying nursing/maternity wear. The button front and wrap dresses are great for that!

Date of experience: July 2, 2022
GB
1 review
0 helpful votes
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Great dress, perfect fit
July 2, 2022

Arrived quickly, fitted perfectly and wore it straight away to go dancing. Lovely light material, perfect for the summer and lined so not see through. Love the bra strap clips so they don't show and I couldn't be without the pockets!

Date of experience: July 2, 2022
California
2 reviews
0 helpful votes
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Love this company
July 2, 2022

I have no idea why I hovered over these clothes for over three years before taking the plunge. These are the best dresses I have in my closet. It's virtually impossible for me to find new clothing of this quality at these prices. This is now my favorite clothing store now, and I am confident with each order that eShakti will either meet or exceed my needs. I have had trouble in the past because I have big hips and chest, but a small waist, and finally, I am able to get fits that flatter my curves instead of making me look as big as a house all over, or having a fit for butt and a huge gap at the waist, or stretching weirdly over my chest, etc. Highly recommend registering and doing the full size profile. Most of their size 12 clothing fits me off the rack, but for the extra special pieces, the tailoring is *chefs kiss*

Date of experience: July 2, 2022
Colorado
1 review
0 helpful votes
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Always a great experience.
July 2, 2022
Updated review

Always a pleasure, and feel pampered every time I shop.

Date of experience: July 2, 2022

Beautiful dress
April 7, 2022
Previous review

Love the print and the the details of this dress. Very feminine, comfortable to wear.

Date of experience: April 7, 2022
Canada
1 review
0 helpful votes
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Long live eShatki!
July 2, 2022

I've been ordering from eShatki for years, and love the service. Having made-to-fit options is such a relief for a tall-girl like me. I LOVE the ability to change sleeve options in many cases, and that things can be customized to fit where needed. Well worth the spend for tailored clothing!

Date of experience: July 2, 2022
California
1 review
0 helpful votes
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I love eShakit's
July 1, 2022

The dresses take a few weeks to get here but we'll worth the wait. Love the way you can customize the dress.

Date of experience: July 1, 2022
Canada
1 review
0 helpful votes
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100% satisfied
July 1, 2022

Item was exactly like advertised. Came when expected and love everything about the dress. Thanks eshakti for making this a wonderful experience. Will purchase again and recommend to all my friends.

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
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Cutest jeans ever
July 1, 2022

Got a referral from Cecilia Pappas and I'm so glad I took a chance and got a whopping $25 off! Great overall experience!

Date of experience: July 1, 2022
Ohio
1 review
0 helpful votes
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Love this site
July 1, 2022

Always like shopping on eshakti, but typically wait for sales. Usually good products & very happy they are customizable.

Date of experience: July 1, 2022
District of Columbia
1 review
0 helpful votes
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Gorgeous flower dress
July 1, 2022

Amazing quality flowers dress, so light. Perfect for summer

Date of experience: July 1, 2022
California
1 review
0 helpful votes
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Great company
July 1, 2022

Easy to use the website. Offers of personalization is a big plus!

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
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I finally ordered from eShakti after years of hearing great things about them. The website is very easy to use. I did not have a specific clothing item in mind, so I just browsed until I found something I liked - a jumpsuit in this case. I really love the customization you can do - not only can you change the neckline, hem, etc. but for some clothing items, you can even change the fabric! This gives you a true, one-of-a-kind piece for your closet.

Date of experience: July 1, 2022
Louisiana
1 review
0 helpful votes
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Excellent
July 1, 2022

I am impressed with the quality of the material and the dress fits me perfectly.

Date of experience: July 1, 2022
Louisiana
1 review
0 helpful votes
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Making it personal for me!
July 1, 2022

I love the opportunity to select neckline, sleeves and length!

Date of experience: July 1, 2022
Alabama
1 review
0 helpful votes
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Easy purchase
July 1, 2022

I love ordering from Eshakti. Always a smooth process.

Date of experience: July 1, 2022
Germany
1 review
0 helpful votes
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Dresses are nice
July 1, 2022

I like the dresses, but one of them broke while trying it on, which doesnt give me hope about the quality. Sizing is perfect though.

Date of experience: July 1, 2022