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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Georgia
1 review
0 helpful votes
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Nice dress for someone else
January 7, 2022

Sorry, but I need to try on different styles in order to see what works for me.

Date of experience: January 7, 2022
Florida
1 review
0 helpful votes
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Bit of a problem
January 7, 2022

The dress didn't fit - it is too tight. It's hard to calculate sizing over the internet.

Date of experience: January 7, 2022
New York
1 review
0 helpful votes
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Thank you so much for valuing customer service and always showing that you sincerely care about your customers.

Date of experience: January 7, 2022
Texas
1 review
0 helpful votes
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Great Products!
January 6, 2022

Great option! I love the dress that I order. It fit perfectly!

Date of experience: January 6, 2022
Ohio
1 review
0 helpful votes
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Buy The Dress, Sister
January 6, 2022

This dress was a treat! Can't wait to wear it again!

Date of experience: January 6, 2022
Washington
2 reviews
0 helpful votes
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Lovely skirt
January 6, 2022

I can't believe how quickly this skirt arrived. It fits perfectly and looks really well made. It's a lovely skirt that I will wear for years to come. I'll be buying from eShakti again soon.

Date of experience: January 6, 2022
Nebraska
1 review
0 helpful votes
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Good service
February 5, 2022

They do great work, I just wish it wasnt so complicated to get my measurements correct.

Date of experience: January 6, 2022
California
2 reviews
0 helpful votes
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Very happy with purchase
January 6, 2022

Format is slightly different from what I remember, always appreciate the ability to shop my size.

Date of experience: January 6, 2022
North Carolina
1 review
0 helpful votes
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I'm sold!
January 6, 2022

The quality, comfort, and fit are all excellent. Eshakti will be my go to clothes store for all future events. I am so glad that it was recommended to me and I highly recommend these clothes.

Date of experience: January 6, 2022
Kansas
1 review
0 helpful votes
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Happy customer
January 6, 2022

Very quick to respond to any questions. Very quick shipping. Some of the best made and fitting dresses I have ever bought.

Date of experience: January 6, 2022
Illinois
1 review
0 helpful votes
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I always recommend eShakti
January 6, 2022

Arrived in plenty of time and fit like a glove. As always.

Date of experience: January 6, 2022
Arizona
1 review
0 helpful votes
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Great to be able to customize. It is a simple process that is affordable. The quality of the cotton knit is amazing. I think the clothes are beautiful. I've shared this website with all my friends and family.

Date of experience: January 6, 2022
Florida
1 review
0 helpful votes
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Good Experience
January 6, 2022

Being 6 feet tall, eShakti is a game changer. I placed a custom order with my measurements and the fit was perfect. I was shocked how quickly it arrived from India. I promptly placed another order - clothes are so much more comfortable when they fit right!

Date of experience: January 6, 2022
Australia
1 review
0 helpful votes
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Review of item received
January 6, 2022
Updated review

Glad to have the additional requirements box back at checkout. Would appear that not all custom measurements are observed.

Date of experience: January 6, 2022

Glad to have the additional requirements box back at...
December 14, 2021
Previous review

Glad to have the additional requirements box back at checkout.

Date of experience: December 14, 2021
Utah
1 review
0 helpful votes
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Beautiful dress but too small
February 4, 2022

My daughter absolutely loved the dress but it didn't fit her. She is in the awkward tween stage and we are still trying to figure out her size. I returned it yesterday.

Date of experience: January 5, 2022
New York
1 review
0 helpful votes
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Great length, but too small on me
January 5, 2022

I love the fact that I was able to choose the skirt length I wanted. I also love that you sell very flary skirts.

Date of experience: January 5, 2022
Australia
1 review
0 helpful votes
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Favourite Clothes Store!
January 5, 2022

I have ordered dozens of clothes from eShakti and they have never failed me. I love the customisations and the quality of their clothing.

Date of experience: January 5, 2022
Australia
1 review
0 helpful votes
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Fewer emails please
January 5, 2022

I love my eShatki dresses and they always receive a lot of compliments. BUT you overdo the emails! I receive multiple emails per day.

Date of experience: January 5, 2022
El Salvador
1 review
0 helpful votes
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Good quality and pretty dresses
January 4, 2022

:)…………………………………………………………… true to size and good quality

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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Great quality!
January 4, 2022

Beautiful merchandise, quick checkout. I don't like to purchase online as much. Most of the time what you see online and what you get is like day and night. NOT HERE! I was happily surprised!

Date of experience: January 4, 2022