Epic Games

I think Epic games should have maps from chapter one and chapter two where you can choose what map you want, because people don't like the most recent seasons. So I want to be in Chapter 3 season 5 or 6

Make sure you are prepared to jump through 100 hoops. Verify a ridiculous amount of information. Be ready for frustrated kids and husbands trying to figure this $#*! out too. It would be best if Epic made a simple REDEEM button in all of their games. Like a V Bucks card for Fortnite as an example. There has to be an easier way.

The alien spaceships are so annoying you can't even block them whenever they shoot a little power balls at you I'm just trying to play it regular game of fortnight and the Powerball‘s of the alien spaceship or whatever start shooting at me and fortnight is getting very very boring now that if you have an alien spaceship you're literally over everybody else you're stronger than them you can shoot your little things at them you can it's like 10 out of 100% chance that you can like survive the blast it takes three blast is for me to die and it's very annoying

It works in many ways but the thing that destroys the whole launcher is their download functions. If I try to download something but change my mind or god forbid I don't have the room there is no way to cancel the download or remove it from your game without finishing it so you have to remove stuff from your pc.

It took a while to get a response, but it was worth it. They helped me change my old email to a current one. I give it a 4 stars instead of 5 because last year they weren't helping me but i'm glad it was helped today.

112 emails trying to get a nameless account named and a Nintendo account linked. NO HELP AT ALL, they had me doing the same dumb steps for like a whole week. I just kept the dummy account but I WILL NOT be adding ANY Vbucks on this account AT ALL The only reason they get 2 stars is because of the dumb entertaining names they have.

If we had 500 vbucks in the battle pass then people who are just starting have a chance to have there first skin

I called the phone number to talk to a live agent but it only has chat available which is suspicious since most people spend a lot of money on fort nite. I chatted with an agent and ask them to temporarily suspend my account without deleting anything they said they could. Now I am locked out of the account and can't get back in. They give you ridiculous questions to answer. Like the numbers and security code on the card I used approximately 3 years ago and the date I started fort nite, the ip address when I started approximately 3 years ago, the town i started in, and the email address i used. Then they messaged they don't monitor that email address. These people are liars! A lot of money wasted, no live agent to talk to, very shady company! Customer support is the worst here! Spend your money somewhere else with a live agent!

Immediately had my character hacked first online match after purchase of the deluxe content pack and was told I had surpassed the two hour play time despite not it was the base game I had played, I had waited to try online until i hit 50 the hack was a "friendly" one, made my character a god and all achievements and so on but no reversal or refund is possible, acknowledge the hack and are leaning on being a few minutes on the title screen as merit to not consider refund after listing the time with the base game. Clearly see I didn't touch the dlc content but point towards the policy of having the game open counting.
Specifically borderlands 3 which uses the same system as tiny tina's, which is experiencing the same hacking issue already.

If I could give them nothing it still would be too much credit to this piece of crap pc game launcher! I thought it could not be that bad with how people talk about crashing games or not being able to play there games that they BOUGHT, I know a lot of people could not update because of the error 1603 and many regular users stepped up and helped the community fix this and to them, u have all my respect. If there is a game that releases on epic just wait the year for Steam. I have tried all the fixes still will not download.

I was recommended I make an account on Epic Games to play with one of my friends. Making the account was easy and straight forward enough to do, but when it came time to actually play the game? The word impossible comes to mind. I opened the game launcher as was required to play, and input my information. However it sent me to this "pick all the pictures with a bus in it" which were very small, impossible to enlarge, not to mention there were 2 pages of them?!
Needless to say I failed every single time to the point of being locked out of my brand new account.
I do not wear nor do I need glasses but those images were impossible to see even with me putting my face right up to the screen. Epic Games is absolutely not user friendly.

Never contact support, they'll only make your problem worse. In August 2023, I had an issue with my Fortnite account and thought I'd reach out to Epic Games Live Support Chat (biggest mistake). Anyway, I explained the problem, and the staff member said, "I can't help you, suspicious activity is on the account," and then closed the ticket. I thought, whatever, I'll just solve it myself. But what do I see when I try to log into the Epic Launcher? "The account has been deactivated." And every time I contact Epic, they close the ticket with the reason: "We couldn't identify you as the creator of the account and can't make any changes to the account," even though I've provided all the information and it was correct. And they still close the ticket. NEVER REACH OUT TO THEM. One star would be too much. Still haven't found a solution.