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eFamilyMartReviews 103

1.7
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eFamilyMart Reviews Summary

eFamilyMart has a rating of 1.7 stars from 103 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eFamilyMart most frequently mention customer service, tracking number and business days. eFamilyMart ranks 556th among Marketplace sites.

service
3
value
3
returns
2
quality
2
Minnesota
1 review
0 helpful votes
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Non shipment
June 22, 2020

I ordered in April - it is now June 22 and have not received. This was a gift for my granddaughter during Covid,

Date of experience: June 22, 2020
Australia
1 review
0 helpful votes
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I have not received my Small Polishing Machine. ORDER 1311. Dated 8th March.
WHEN WILL I GET IT?
I did receive the Belts 2 weeks ago. The PO looked every where. Not there.
PLEASE REPLY
I have sent emails but no reply.
NOT GOOD
*******@bigpond.com

Date of experience: June 12, 2020
Saudi Arabia
1 review
2 helpful votes
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I order a massage gun before 3 months ago, and i did not receive any email or shipping information from the company.
I think it is a fake website be carful.
They don't deserve the one star in the rating area,,,,

Date of experience: May 8, 2020
Nevada
1 review
1 helpful vote
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I order two face masks almost one month ago. I never received the masks, but I did received a request for a review of the product, I emailed *******@epacificmall.com three times and have been ignored, meanwhile I have not masks and cannot risk getting sick with the coronavirus as I am a senior with underlined health conditions. I just emailed the company through their website but I doubt they will respond. I guess I will have to call it a loss for being stupid enough for trusting them.

Date of experience: May 1, 2020
California
1 review
2 helpful votes
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Epacificmall is a scam, didn't ship my order or communicate with me. I ordered product 2 months ago and have never received product or shipping information.
Really pissed!

Date of experience: March 16, 2020
Ohio
2 reviews
0 helpful votes
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CROOKS
December 1, 2019

I'm still waiting for order. Definitly will pass word that you are scammers. Calling charge co and Attorney General.

Date of experience: December 1, 2019
Texas
1 review
0 helpful votes
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Pest
July 31, 2018

I purchased 4 of these at a total of 88.94. They did not work so I returned them. Can never get in touch with anyone. Don't ever order from this place. Don't think they will ever return money. Bad, Bad, Bad! Should have read reviews before ordering.

Date of experience: July 31, 2018
Florida
2 reviews
6 helpful votes
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Have tried several times to reach this so called company. Phone you get put on hold as your call is important to them. After 10 minutes disconnected. Tried face book nothing. Scam artists how is it they don't get shut down? Would give no stars if I could.

Date of experience: May 12, 2017
Arizona
1 review
0 helpful votes
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I am waiting on an order from January 31. It is now April 12. Will NEVER order from them again and their web address is a scam. DOES'NT EXIST. I am glad I paid with PayPal as I can file a complaint with them. I am so disappointed that I have been taken advantage of. Shame on these people.

Date of experience: April 14, 2017
Italy
1 review
0 helpful votes
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Non comprate!
March 11, 2017

Ho acquistato il magnetic phone cable, non l'ho mai ricevuto. Ho aperto una contestazione el'ho convertita in reclamo con paypal e ho notto la mail *******@epacificmall.com quindi ho cercato online e trovato queste recensioni. Confermo tutto: non ho mai ricevuto nulla, e il venditore non comunica con me.

Date of experience: March 11, 2017
Missouri
1 review
1 helpful vote
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Scammer
February 22, 2017

Epacificmall is a scam, never ship products or communicate with customers I ordered product 2 months ago and have never received product or shipping information

Date of experience: February 21, 2017
Wisconsin
1 review
1 helpful vote
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Scam Company
February 14, 2017

This place is a SCAM! They never communicate. Will send a shipping label that obviously never left their building. Be aware and do not buy from them!

Date of experience: February 14, 2017
Arizona
1 review
1 helpful vote
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Sucks
February 6, 2017

I ordered a ring on 1/6/17, still waiting for order, no phone number, no tracking info, nothing. Really rating is o but wasn't offered.
How much longer do I have to wait?

Date of experience: February 6, 2017
Maine
1 review
4 helpful votes
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Order a 3 pack of masks nov 21 it's now dec 11. Written to them twice and called twice. Phone calls are always directed to answering service that is always full. Never had any contact from them.

Date of experience: December 11, 2014
Texas
1 review
0 helpful votes
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Would not have given them one star but had to. Their electronic items
WILL NOT work with an IPhone. The cables give error message like most cheep electronic items. I ordered thru Moolala and thought they might be different, but no luck. Waited past the SEVEN day return policy to complain so of course no replacement or refund. DO NOT ORDER from these people,,,,

Date of experience: September 2, 2014
Colorado
1 review
0 helpful votes
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I would have to agree with the majority of the customer reviews listed. I ordered a 10 foot iPhone 5 USB charging/sync cable as the advertised Deal of the Day for $2. It was delivered promptly, but the cable only lasted 1 month and then began showing an error message on my phone that the device was not an authorized device for iPhone. After about 2 weeks it stopped working completely. I called DealChicken and was told to send it back (over 2 dollars) and they would call the company to see what they could do since I had the device for over 1 month. I just wrote it off as a loss and counted my blessings it was only $2 I lost. Beware of this company.

Date of experience: August 27, 2014
New York
2 reviews
1 helpful vote
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This company sells junk. Will never buy from them again.

Date of experience: April 11, 2014
California
5 reviews
6 helpful votes
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This is the worst company ever to deal with. I purchased Neoprene ski masks from Spreebird and they smelled like gasoline so you couldn't put them near your face. After 13 weeks of emails and me spending more money to ship them back to them, they have refused to give me a refund. This company should be shut down for their inferior products and lack of guarantees or customer service. Don't buy anything from this site or you will be disappointed!

Date of experience: March 27, 2014
Australia
2 reviews
1 helpful vote
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Like most other reports on this site - I purchased a voucher though LivingSocial late November and am still waiting for the product to be delivered! And this is despite paying for priority delivery.

It took 4 emails from me to them to be told I had not redeemed my voucher properly. I was promised the product with 5 - 15 business days and a tracking number when they had one - still waiting for both of those things.

Buyer beware - be very very very aware!

Date of experience: March 22, 2014
Massachusetts
1 review
1 helpful vote
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I had purchased a "mystery box" voucher for $12 from KGBdeals.com for products that were supposed to be worth $150. Instead I received Chinese fraudulent cell phone accessories that can be bought on eBay for $3-5! Additionally, it took almost 3 months to ship the product instead of promised 2 weeks. I'm afraid even to use this stuff as not to break my cell phone. DON"T BUY FROM THEM!

Date of experience: March 20, 2014