Entertainment Earth has a rating of 2.6 stars from 192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Entertainment Earth most frequently mention mint condition, pre order and free shipping. Entertainment Earth ranks 24th among Games sites.
This is regarding EE Distribution. I've placed several thousand dollars worth of orders with them and all they do is just backorder you to oblivion. There's no way for you to even know where your place is in line for the backorders and there's no estimate.
Also to re-iterate what others have said, they also charge 15% for the cancellation fee when you try to cancel! Stay away from this place at all costs. Who knows if you'll ever get your product when you place an order? Look for a better distributor than this.
"Their wholesale distribution operation (EE Dist) totally Sucks! They make you pre-order and then don't ship the product when it arrives but back order you. Then if you want to cancel and get it from a "REAL" distributor they would charge you a cancellation fee. Then for items that I have received, 50% of the time they are damaged and they can't help you unless the item itself is damaged. So try selling am item for full price with a damaged box, fat chance. But they do to their own clients, at TOP $$$. Its too obvious, they want their cake and to eat it to. I dont know why manufactures still keep them in business. "
They failed to ship to my current address. Instead to an address of over 6 years ago, which was the last time I ordered grin them. They said I can buy it again and they will do it at the same price. So you want me to pay double of everyone else? I will never buy from them again.
This company has a wonderful and huge selection of goods. Everything from Star wars and Jurassic Park to X-men and Doctor Who. Movies, tv shows, everything cult related you can find, this business will have it.
Their graphic novel selection is not as huge as I would have liked but that's fine as they have more than enough in other categories to keep your business stocked with great collectibles and toys.
Entertainment Earth have a team that value their customers and business. For anyone new to Entertainment Earth, the team will answer any and all questions that you have regarding their business. They are quick to reply to emails but also welcome calls. Upon having my account accepted so i could do business with this company, i received a call from one of their staff, Jerry. He informed me over the phone that I had been accepted to do business with this company. He was very helpful and friendly.
Upon my first purchase with this company, it ran into trouble with customs in Hawaii but that was not because of Entertainment Earth, As a matter of fact, they were active in assisting me with making sure that the goods arrived in my country and were supportive the entire way. Jerry even followed up via email to make sure there were no further issues.
I would definitely say with all confidence this is a spectacular company to do business with.
READ THE FINE PRINT. FALSE ADVERTISEMENT. WE ABSOLUTELY DID NOT GET WHAT WE ORDERED AS ADVERTISED AND WHEN WE TRIED TO CALL THE CUSTOMER SERVICE NUMBER WE ONLY GOT HUNG UP ON (NEVER GOT THROUGH). BUYER BEWARE. SHOULD HAVE ORDERED FROM SOMEWHERE ELSE.
Entertainment Earth is well named - its products are all entertainment-related, and it's the size of the Earth, or at least it seems so. It's a huge collection of toys, models, action figures, clothing, and all manner of spin-off merchandise from sci-fi and fantasy movies, television, manga, anime, sports, pop culture, and more. Geek collectors, both male and female, will find something tempting here, for sure. I know I did. Several somethings. The range spans almost every imaginable theme, from Lego to Lost to Lady Gaga. An adult kid's dream toy store and more, it's great fun. And if you have no money, you can always window shop and see if you can find the weirdest or most pointless merchandising. I spent more than 200 imaginary dollars on one page alone. Yep, I am well into my third or fourth childhood and loving it.
The site does not represent a choking hazard to children under the age of 3, so your toddlers can enjoy it in safety too.
Answer: They don't care. Just about pocketing the majority of the shipping and sending to you the cheapest way possible. They even do this their wholesale customers too, but worse.
Entertainment Earth is your source for action figures, toys, collectibles, and bobble heads to collect. Mint Condition Guaranteed. Find an action figure now!