Entertainment

I ordered Entertainment books for two different areas while they were marked down on the website. Two days later, I submitted an email, informing them that I did not want to automatically renew my membership for the following year. A few months later, they mailed a new book and charged my credit card $30.00. At this point it is important to note that it is impossible to talk to anyone at Entertainment on the phone. In an email, they claimed that I had not cancelled my renewal, and that it would cost $8.00 to return the book they had already sent, which you have to do within 30 days of receipt in order to receive a refund. I did so with plenty of time to spare; however, no representative of the company has shown up at the Grove City, OH post office to collect the book. According to the USPS, there are "hundreds" of books awaiting pick-up. I mailed the book to arrive in two days on 7-31-17. It is now 8-27-17, and there is no record of delivery. See where this going? I'm out almost $40. My advice: If you want to save money, find another way. Entertainment is totally untrustworthy.

Bought this as a school fundraiser for a friend's child. They automatically renew, and you have NO WAY TO CONTACT THEM TO STOP IT. Nightmare, do not buy this garbage.

Coupons are for terrible businesses about to go out of business. They renew you without your permission and refuse to credit you.

This is a very good platform to improve your business based on entertainment programs and stuff including videos

The NEW book for the company "Entertainment", says that they offer 2 for 1 dining coupons in they advertisement; and there are very few of them in the book... MOST of the coupons that say "2 for 1' are a buy one item (lunch/diner) and you then have a $3 or $10 etc limit towards the second item. If you query the restaurants for menu prices, you will find that the items are much more than what the credit allowed. So what you really have is a " PURCHASE ONE ITEM AND GET A CREDIT TOWARD THE SECOND ITEM. This is quite different than the usual Entertainment book, or other 2 for 1 coupon books. This may be the NEW direction for the program, but it should NOT be advertised as a t 2 for 1 product.

I have been buying entertainment.com coupon books for many years for South Carolina and other states that we have vacationed in. I have also purchased some as gifts for family members. A coupon book for SC is no longer available, so in November 2019 I purchased the digital edition. I was charged on my credit card for that transaction, but while checking my latest statement I found another charge for the digital edition of SC 2020. I contacted entertainment ( no phone contact number, just email contact... 1st negative) about the double billing, asking for a refund to be issued to my credit card account. I got this long canned response (2nd negative) informing me that according to their policies I would not be receiving a refund as it was detailed when I originally started a 30 day free trial. It is not their custom to issue refunds and apparently customer service is not in their mission statement. (3rd negative). I DO NOT recommend this company. I will never renew or buy from them again. I suggest that people looking for coupon books, go to SaveAround. Another negative is that the coupons get crappier every year. Don't waste your time or money. My plan is now to inform all friends, family, associates, etc. about my experience with this sham.

I'd give 0 stars if I could. (And one of the two 5 star ratings below isn't even for this company!) I've been trying for 5 weeks to get Entertainment to remove my credit card information and an old email address from their records and neither has been done. I keep getting their emails at my old address even though I changed my emails address on my account. They wrote back but the first 2 times, they didn't read my email properly (very frustrating) and the third time they said they fixed the email issue (but didn't) and didn't even mention the credit card issue. There is no option to remove my credit card info myself like on most sites. Also, a month ago I cancelled the auto-renewal option but when I checked my account today, it was turned back on. No one else has access to my account so they must have turned it back on.
Since I'm getting nowhere emailing them, I tried calling the toll-free number but they have too many calls so their auto-response said to call back later.
I used to like this book for local restaurant deals but I find it's getting smaller each year. True, they have lots of online coupons now but you have to be careful not to print them too far in advance or they'll expire before you can use them and I don't like having to print my own coupons at my expense when I paid them to provide them to me.
Update July 2015: I finally got through on the phone in January and spoke with them twice, each time they promised that it would be fixed. It took about 4 months but finally I stopped getting emails at my old email address. My account is now closed since I don't want to do business with them anymore.

Don't buy an Entertainment Coupon Book from www.Entertainment.com. I bought this coupon book for several years, with no issues; usually cost between $20 - $30. Then, in 2018, they sent me an offer to buy the book for $7, so I jumped on it. Then, late in 2018, a $30 charge showed up on my credit card bill, so I called my credit card company, since I had no idea why they were charging me $30. I told the credit card company that I didn't authorize the $30 payment, so they suggested that I open a dispute, since Entertainment.com already got the $30. Opening a dispute gave my credit card company a way to refund the $30 to my account. After being jerked around for over 3 months (between Entertainment.com and my credit card company), it was finally settled. Turns out, Entertainment.com was assuming that since I paid the discounted price of $7 for the 2018 Entertainment Book, that I agreed to an Annual Renewal, WHICH I DID NOT DO. WARNING EVERYONE... DO NOT GET INVOLVED OR PURCHASE ANYTHING FROM WWW.ENTERTAINMENT.COM COUPON BOOK... THEY WILL OFFER YOU A DISCOUNTED BOOK PRICE AND THEN TRY TO MAKE YOU PAY EVERY YEAR FOR AN ANNUAL RENEWAL, WHICH IS VERY DIFFICULT TO GET OUT OF. BEWARE... BOYCOTT WWW.ENTERTAINMENT.COM. I'm just trying to protect other people to avoid 3 months of HE// by not getting stuck in a YEARLY ANNUAL RENEWAL. Cheers!