website thubmnail of Entertainment
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Ohio
1 review
10 helpful votes
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Don't waste your money on their scam. I should have read other reviews before my purchase. They do not notify you that your auto renewal is upcoming then if you want to cancel they say no you already renewed. Scammers. Savings suck also.

Date of experience: October 15, 2020
Nebraska
1 review
6 helpful votes
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Waste of time AT BEST
November 24, 2023

T-Mobile connected me to this site as a weekly customer "Thank You". Tried using a coupon that said I had to show my screen. I am not going to the pizza parlour on a Friday night to wait. Called the store and they seemed generally confused and unhelpful. Just one of another coupon site that offers garbage. Steer clear!

Date of experience: November 24, 2023
New York
1 review
7 helpful votes
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Scam company
August 28, 2023

This company has turned to a scam tactic of making it impossible to cancel the membership. They billed my card AGAIN this year now for $25 for a membership I have been trying to cancel since last year. The only way to contact them is through a webpage request that leaves you no proof you have ever submitted anything. Nobody ever reaches back. When I sign into my account it says "no active subscription" on file. Then how is that I am billed every year? I just got a reimbursement from my Amex card and they blocked them! They cannot charge my card anymore thank goodness!

Date of experience: August 28, 2023
Arkansas
1 review
8 helpful votes
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No value
October 18, 2021

Good luck finding enough deals to even break even on the subscription. They renew 2 months before it ends so you won't be able to cancel timely. They offer no phone number for problems. The app is a ripoff to me.

Date of experience: October 18, 2021
Idaho
1 review
7 helpful votes
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RIP OFF COMPANY
April 30, 2024

Bought a 1 year membership 11/24/2023 on the Black Friday special for $21.00, have never been able to print a coupon, always says membership expired. Have contacted member services MANY TIMES always get run around with no help. They refuse to give me a refund. They have no phone #, Perhaps a letter to Attorneys General office will help with their scam.

Date of experience: April 30, 2024
California
2 reviews
8 helpful votes
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The app 's discounts are more like 25% off. Very few BOGO in app. If you do get a BOGO the 2nd item usually has a dollar limit so you end up paying for whatever it is over the limit. Definitely not adjusted for inflation. Most are at or bellow $9.00. Not to mention a few businesses did not honor sonI let them know and those businesses are STILL in the new book / app. Use to be a great deal but you can get same discounts through Groupon and better discounts. I have been using the service when it use to be a fundraiser also.

Date of experience: January 22, 2022
California
1 review
4 helpful votes
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While I can access my account online ok, the app won't recognize my credentials. The whole layout of the website is very basic and yet outdated, as well as not intuitive. While in my account at home on my computer, I clicked on the mobile-view version of the coupon to see the details of it for a store I needed to go to the next day. When I clicked out of it the coupon, it prompted the coupon to show as redeemed on my account. Anywho, not too jazzed about not being able to access the app nor the online layout and way it is organized. The used coupon issue was the icing on the cake.:-((((

Date of experience: March 15, 2024
Connecticut
1 review
9 helpful votes
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Entertainment.com is a Scam Service
June 23, 2023

Super easy to sign up for, then you quickly start to realize the deals aren't that great and they're for places you never heard of or would ever shop or eat. When you go to cancel, you'll discover there's no clear way to do so. After some google searching you might find their cancelation page. The way it works is you enter your email, and they send you a link to login to your account. Then you'll find the membership management. When you go to click cancel the cancel button doesn't work because the cancel button is just a fake button with a javascript:void(0); function attached (does nothing). Complete scam and I guess I'll have to cancel my credit card just to get rid of them.

Date of experience: June 23, 2023
Ohio
1 review
8 helpful votes
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This has been one of the most useless apps I have EVER wasted my hard earned money on! Nothing but frustration. Go to a place & it doesn't exist or they don't except the coupon or you were supposed to print it out at home. Printing it out kinda takes away from the whole mobile idea, doesn't it? Just getting the darn app to load can be like hitting the lotto. I purchased a dozen of these babies & handed them out at Christmas. I have had nothing but complaints from my family. This is one gift that just keeps on giving! Buy if your into loosing your money, getting told no repeatedly, laughed at, complained to and the list goes on. Not only will I never purchase these ever again, I will not purchase the books either. Wish I could give it a negative 10. This will work (-*-*-*-*-*-*-*-*-*- *-)

Date of experience: July 7, 2016
Michigan
1 review
6 helpful votes
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Years ago - at least five, by my memory - we used to advertise in this book by offering three coupons. We ceased doing so because the $495 a year that we paid did not get offset by a significant increase in business.

Today, and several times a year, we were presented with yet another coupon that we did not authorize! In fact, even the logo on the ad was old! We are forced to honor these coupons which our pricing structure can no longer support, or we look like dishonest businesses. This is an unconscionable way to do business. We are an honest, ethical, small retail business. We cannot afford to turn away one of these unauthorized coupons or we risk a negative review on Yelp or some other sort of retribution. I seriously don't understand why this company hasn't been shut down. I'm about to contact the Ohio Attorney General about this, as they are the second company I've had to deal with today cheating me. Shame on them!

Date of experience: December 18, 2017
Canada
2 reviews
11 helpful votes
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Automatically takes payments every year! It's not worth the hassle to try to quit. Once they've got your credit card info you're hooked! Even changed my credit card and my bank let's them automatically take payments without new expiry date and new 3 digit code. They are Scotiabank's customer too and believe me entertainment.com and Scotiabank are both making tons of money from their "valued" customers! It's a legal scam!

Date of experience: November 1, 2018
Colorado
1 review
8 helpful votes
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Absolutely Terrible! I purchased the book for years which included digital access. No longer! Now consumers must pay and pay more for digital access. They claim the Denver area book is sold out (that's a 1st but I really think it's just a marketing ploy) because the only option left is to buy a digital membership for either $20 or $36. And customers have to remember to cancel membership otherwise you will continue to be billed.

The book is just not what it once was; not nearly the same number of deals or variety of vendors participating. Going downhill each year.

And really, no phone customer service. Tsk tsk.

Date of experience: May 1, 2019
Tennessee
1 review
6 helpful votes
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Garbage
September 3, 2020

This book is garbage now very few coupons in my area when you buy a online book they will automatically bill you without your knowledge, it's impossible to find out how to contact them.

Date of experience: September 3, 2020
Nebraska
2 reviews
3 helpful votes
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I would give it zero stars if possible. I ordered a book on 3-11-13-- they charged my card and told me it would be here in 10-14 days. After 3 weeks I asked for shipping confirmation. They said they would respond within a day. I did not receive a response until 4-12-13, at which time they simply directed me to call them-- during business hours, which of course are when I'm at work. Today I called and they admitted they took 4 1/2 weeks to ship, failed to communicate the delay, failed to respond to inquiries... And the best they would do was a partial refund if I return the book once it arrives. Completely unacceptable. I will NEVER buy from this company again. They do not care about their customers AT ALL.

Date of experience: April 17, 2013
Canada
1 review
5 helpful votes
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Got my 2020 Toronto book a week or so ago and it is by far the worst edition ever. It is so thin I wonder why they bothered publishing it because they clearly appear to be going out of business as the book is about a third the size of even last year. Don't waste you $$ like I did. Never again for me. Sad as I have been a regular customer.

Date of experience: December 5, 2019
Washington
1 review
3 helpful votes
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ZERO STARS
March 29, 2018

These people are 'crooks'! They are supposed to email you in advance of 'auto-charging your credit card'. How convenient is it that I didn't get that email but I did get the form emails after I wrote them about the $19.99 charge on my credit card... will not now go into effect until next year! Such BS. And their coupons are worthless, I can get better coupons for the restaurants, places etc. for FREE online why would I pay $19.99 for worthless coupons!

Date of experience: March 29, 2018
New York
1 review
3 helpful votes
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I cannot believe this company gets away with the handling of auto renewal and charges your credit card with no notice and you receive the books and if you do not want the books. You pay shipping and an extra fee for sending it back. So just tell anyone you know and the restaurants that use this book etc. that they should be sent to the better business bureau for the way they handle selling their books... cancel your membership. Try to end purchasing. When they offer you a deal it is not worth it in the long run...

Date of experience: September 30, 2015
Texas
1 review
2 helpful votes
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Ordered 2020 book in January of 2020. At time, I agreed to annual subscription. Little did I know they would be issuing the 2021 book a mere 6 months later. I only get 6 months of use of my book and they send me another one at full price! I cancelled my membership, but they appear to be going to send the 2021 edition anyway with 6 months left in 2020! At this rate, they would be issuing the 2022 book in January, 2021. VERY SHADY. I will be refusing shipment that was sent after I cancelled.

DO NOT CONSIDER ANY KIND OF AUTOMATIC SUBSCRIPTION. WAIT UNTIL THEY FIRE SALE THEM FOR $5 WITH FREE SHIPPING. THAT ALONE CHEAPENS THE PRODUCT AND SEEMS TO BE AN ACKNOWLEDGMENT OF THE CHEAPNESS ON THEIR PART.

Date of experience: July 23, 2020
Utah
1 review
4 helpful votes
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So people say its a scam, I don't buy that. We used it in CA and for Papa Murphey's alone, it is pretty great with a 50% off coupon! Pretty much everything else was about the same as just having a coupon from the mail. You don't need to buy a new book for each area you are at. If you have the app it works where ever you are, which can be nice. If you travel a lot and eat out a lot, it works great. However, we moved to Utah and the website SAYS they have Papa Murphey's coupons in the area, but that was a load of garbage. I have checked thoroughly and there isn't anything for Papa Murphey's out here. There is hardly anything at all in my area. I wish they would be more upfront about what is actually available in your area BEFORE you buy it.

Date of experience: December 23, 2018
California
1 review
5 helpful votes
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Scam!
September 5, 2019

Ordered a book at a discount, they said I could cancel my annual renewal. Common sense says they won't bill for next year without notifying you. Well 2 months after, they billed me for the next year! They used an incorrect address, now I'm out $30 and no book!. The books are useless, would never pay full price. They have no phone service so you can't complain. They have idiots answering emails. This is ripe for a class action lawsuit. Any lawyers want easy pickings? DO NOT BUY! Do not do annual renewal!

Date of experience: September 5, 2019

Overview

Entertainment has a rating of 1.2 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Entertainment most frequently mention credit card, customer service and phone number. Entertainment ranks 325th among Coupons sites.

service
12
value
14
shipping
8
returns
9
quality
14