BeFrugal has a rating of 4.09 stars from 902 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 3rd among Cash Back sites.
This company responds to reviews on average within 4 days
Very Good experience and I find it very helpful and beneficial offers. Services offered have a variety and significant discounts including a large variety of options and different stores and brands. The array of offers from groceries, footwear, clothing, eletronics, etc. The options are endless and for sure the cash back accumulates faster then you think.
I opened the account in August, have $31 dollars sitting in my cash back account. All verified, none payable, even meeting the minimal withdrawal limit. & when I ask, I always get the same answer "merchants gives 120 days to mark as payable. When that's done, they will notify us & we will notify you." The deals are great, but you don't actually get to use the cash back. If you want your cash back quick, don't use this site.
Very Good experience and I find it very helpful and beneficial offers. Services offered have a variety and significant discounts including a large variety of options and different stores and brands. The array of offers from groceries, footwear, clothing, eletronics, etc. The options are endless and for sure the cash back accumulates faster then you think.
It's great to get some money back while shopping. I've been a customer for a few years now. No problems encountered.
Thank you for the kind words, Jenny! We are so grateful to be a part of your cash back journey.
They literally refused to help me after giving me the wrong cashback after I told the customer service personnel that my receipt is not copy and pastable. I gave him the exact invoice number and let him know I can only send the receipt as an email attachment because it will not allow me to copy and paste. He refused to help. I will be sticking to rakuten for my cashback. I will never again use BeFrugal. I have attcahed my receipt as proof below; the same receipt they declined.
Tip for consumers:
BeFrugal is trash.
Products used:
BeFrugal is trash.
I am very happy with me be frugal account.and every one should join this site they will save money
This makes us so happy! Feel free to use your Refer-a-Friend link when it comes to friends and family signing up. That way you can earn a little bonus for referring!
Very easy to shop with BeFrugal, as they do everything for you...you just need to use their guidance.
Thank you, Susan! That is exactly what we are here for. Our team members are ready to assist and guide you through the process of cash back. We understand how confusing it can be, but we are here to help!
They advertise higher payouts then other stores like Rakuten, but actually lots of times don't provide any cash back at all and deny any claims. I have never been denied cash back on Rekuten when I've actually completed the purchase, unlike here. Don't use!
Products used:
cash back from purchases
Hello Lisa! Thank you for taking the time to send us your feedback. Your feedback is very important to us.
BeFrugal is an online Cash Back Portal that connects you to the cash back from the Merchants. BeFrugal works solely with the Merchants when it comes to cash back, meaning that it comes from the Merchant, not us. Once you place a purchase, the Merchant will acknowledge the pending cash back within 7 days, making it "Verified". Due to the cash back coming from the Merchants, they have given us an Estimated Time Frame of Up to 120 days for the Cash Back to go from "Verified" to "Payable". BeFrugal does not get paid until the Merchant has approved of the Verified cash back. Since we pass on the savings to you, once we get paid, you will get paid, and your cash back will become set and eligible for payment.
I hope this information helps! If you have any further questions, feel free to reach out. We are here to help you!
This is the most reliable cash back program of all that I have used.There was never any trouble.Recommend!
Hey Kestas! We appreciate you taking the time to leave us your feedback. Our mission is to help our users earn and maximize on their earnings. We hope that you have been able to check out our new Rewards Program! BeFrugal Rewards is a new extension, which you can collect daily points to later convert to cash! Another great way to maximize on cash back.
Feel free to reach out for more information. A Team Member would be happy to guide you through it!
Forgot password.
Was a painless fix.
Love that you make sure it is really me.
You're welcome, Janet! We care about the safety of our customers and their accounts. You worked hard to earn cash back, now it's our job to protect it!
I happened to log in today and saw $16 was deducted from my account because of monthly inactivity fees. I was so angry and left a 1 star review (below) I then started a chat and the rep said that happens if I don't log in for a year and before I had a chance to type more, I saw my $16 was credited. So that me feel a lot better about this site. I hope Befrugal reads this because if the point of the inactivity fee is to get people on the site more regularly, not emailing customers of the inactivity fee defeats that purpose and just alienates us.
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They have been charging me inactivity fees without notifying me! I know they have my email as I get promotional emails from them. You would think they have the technology to put in a gentle reminder saying how I'm being charged $2 a month! So I lost their promised bonus AND paid them $6! Uggh!
Hi Joe, I am sorry that you are not satisfied with your BeFrugal experience. To clear things up BeFrugal is always 100% free to use. We do not and did not charge you or anyone a fee for being active. The only fee that may have been applied to your account is a monthly $2 maintenance fee that is only applied to dormant accounts that have had no activity (clicks, logins, etc.) for over 365 days. Fortunately, if you wish to get all maintenance fees voided and your balance restored 100%, just send a message to our support team here: https://www.befrugal.com/contactus/. Other Cash Back sites will either close your account after 365 days or will apply non-refundable maintenance fees then close your account when the balance reaches $0. I hope this clears up any confusion. Thanks!
They don't pay you back. Do not use this web site! The website does not work. I'm still waiting for my 60$.
Hey Margaux! We understand how difficult it can be when it comes to waiting for that "Payable" cash back. BeFrugal is just a cash back portal that connects you to the cash back that is coming directly from the Merchants. We work solely with them on cash back. Meaning, that is comes from them and not us. Once the Merchant acknowledges the pending cash back, it will show as "Verified" on your account.
Merchants give us an estimated time frame of Up to 120 days, for cash back to go from "Verified'' to "Payable ". Due to that being an estimate, they can always change. Some can approve quickly and others can take a little longer to approve. Once they do, your account automatically updates. We would be notified of the Payable and you would be notified, by us, regarding your Payable Status.
I hope this information helps! If you have further questions, feel free to reach out to us. We are here to help and guide you through our services.
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Thank you for taking the time to leave us a review!
I thought this was optional. Anyway, this is a great way to save money and at the same time get rewarded with cash.
Hi Esperanza! Feedbacks are always optional. We appreciate you taking the time to send one in. Enjoy those earnings, you deserve it!
I really like using BeFrugal and have been using for some years now. Only thing that could be improved is the amount of time you have to wait for payouts. Thank you!
We hear you, Joyce! Thank you for taking the time to leave us your feedback. We are happy to be a part of your cash back journey. Thank YOU!
Easy to use and a good way to save. Easy redemption. Convenient. Extension works well. Certainly recommend.
Always great deals and bonuses. Used other apps this one is faster and much easier. I even requested cashback and with an additional bonus. I wouldn't dream of shopping online without it.
I had been working with this app for more then two years. Very satisfied with it.
Thank you for choosing us to be a part of your Cash Back journey! Check out our new BeFrugal Rewards Extension. Another great way to accumulate daily points that can later be converted into cash. That's more cash in your pocket!
I am new trying this site. So far everything is going very smoothly. I have put in my 1st request for a check to be issued. I am not anticipating any problems. I'm very pleased at this time and will see after completion if anything changes. Have a nice day!
Love it, do my Holiday shopping with it, use cash I earned via amazon gift card.
Hello Oksana! We are so grateful to hear that you are enjoying our services! We are committed to helping you save and earn cash back. We hope that you are also enjoying the new BeFrugal Rewards Extension. Points can be earned daily, that can later be converted into cash!
We appreciate you for taking time to send us your feedback. If you have any questions, feel free to reach out!
Higher payouts than other sites, you just have to wait longer to get paid
Thank you for the review, Chad! We are happy to be of service to you. Enjoy your cash back, you've earned it!
Nothing but positive experiences. Lots of help! Always get paid, would recommend to friends and family
Great Website. Tends to offer more cashback than others. It doesn't always catch the orders though. I wish it would.
Great straight forward cash back platform. I love that they provide MANY payout options, with many of those giving additional cash back for free.
We are committed to helping our users maximize on their cash back and savings! As well as, providing various pyment options to choose from. You work hard for these purchases and cash back. You deserve to have a few choices on how to earn!
Easy to get cash back rewards. Lots of web sites to use. Happy with the returns. Like the Be Frugal web site.
I used it with Surfshark;they offered a 25% cashback. I had to submit a cash back inquiry, as the cashback was missing. I was waiting more than 2 months for their investigation. They were telling me that I have just to wait. Afterwards, I decided to contact Surfshark.
Surfshark informed me that they haven't received anything from BeFrugal regarding my case. Moreover, they told me that I was not eligible, as I had a previous transaction with Surfshark three years ago. However, this was not mentioned in Befrugal's terms. They asked me to contact the cashback provider regarding this issue.I contacted Befrugal and I let them know. After an hour I received the following response:
"We have learned that the investigation was denied. This may have been a result of clicking on any links or popups outside the BeFrugal browser window, searching using an outside site, using a coupon code offer not listed on BeFrugal, having another coupon site's toolbar active, etc."
After more than 2 months they just denied by speculating the reason. I informed them regarding the reason (according to Surfshark) and I received the following response:
"SurfShark has no clause in their affiliate contract specifying that they pay out referrals for new customers only. "
I asked them to investigate this and to offer as reimbursement this amount in my account as this was their fault. They responded:
"As this appeal was declined by the retailer, it would not be possible to receive cash back. I apologize for any inconvenience."
They offer $35 to refer friends, but they don't offer a cashback as a bonus to solve the case and to make the existing customers satisfied and recommend them even without a bonus...
Hey G D! We apologize for the inconvenience regarding your cash back. Unfortunately, since the cash back does come from the Merchant, we cannot manually send you cash back on one they Declined.
BeFrugal is an online cash back portal, that connects you to Cash Back from the Merchants. Since the Cash Back comes from them, they will track and update your account. Merchants are always updating their Cash Back Percentages and Terms. We highly recommend reading into the "Cash Back Terms" before placing a purchase. The Merchants list useful information regarding their cash back.
The Refer-a-Friend program is a great way to refer friends and get a bonus! We also have the new BeFrugal Rewards Extension, where you can earn points to then convert to cash. We also like to throw in some Bonus Cash Back when you shop with Merchants. Again, we highly recommend to read the "Cash Back Terms" within the Cash Back Percentage the Merchant is offering. You will find our bonus percentages there!
If you have any further questions, feel free to reach out and a Team Member will gladly assist! We are here to help and guide you through our site.
I use a few different Money Back/Earning websites and this one is the slowest one for payouts to be available to payout, but the rates are decent and higher than some.
Hey Caitlyn! We appreciate you leaving your feedback.
BeFrugal is an online cash back portal that connects you directly to the cash back with the Merchants. Merchants can sometimes take some time when it comes to approving. Feel free to reach out whenever you have a question or need assistance. We are here to help!
BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.
They do say, "times go by when you are having fun"! We understand that it can take some time until you see a "Verified" status becoming a "Payable" status. Although, before you know it, your cash back is already Payable and you can make that Payout Request! If you have any further questions, feel free to reach out and we will assist you!