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BeFrugal

Overview

BeFrugal has a rating of 4.3 stars from 1,002 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites and gift card. BeFrugal ranks 4th among Cash Back sites.

service
55
value
51
shipping
26
returns
24
quality
43
This company responds to reviews on average within 38 days
How would you rate BeFrugal?
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Illinois
1 review
0 helpful votes
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Pretty fair
December 23, 2024

It would get a 5 if they could keep the cash back active.sometimes you check the cashback,but it dosent count once you purchase

Date of experience: December 13, 2024
New York
3 reviews
0 helpful votes
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BeFrugal
September 22, 2024

I am not sure how or when to apply BeFrugal. Sometimes a tab shows up on my computer when I place an online order & I select it however, I have no idea what to expect. I would love to know how to make the most of this app. Sometimes it isn't very easy. I see I have accumulated some rewards but I am certain there are times I could use it.

Date of experience: September 12, 2024
New York
1 review
0 helpful votes
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Good
October 4, 2024

Good but not always does the system catch my purchase

Date of experience: September 24, 2024
California
1 review
0 helpful votes
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Better than coupons
December 6, 2024

Easy to use, they don't send you promo texts, the payout process is fairly easy.

Date of experience: November 26, 2024
Washington
2 reviews
5 helpful votes
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BeFrugal lure you in with higher cash back than other sites, but it's a scam.

I have several transaction denied and customer service cannot give a clear answer as to why it was denied. In fact most of the replies are automatic generic responses from their computer so I doubt there's any live person in customer service.

The new scams they're running is Reversing Transactions that was previously approved or paid. They went through my profile and reversed my largest transaction.

They stole $726.38 from me this month. I'm done with this POS company

Date of experience: December 24, 2018
New Jersey
1 review
3 helpful votes
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Rebates are higher here... but what good is that if they are not credited to your account?. The dispute process is purposely drawn out so that you cant return the order because the return window has expired, leaving you with product you will never get credit for and paid full price. Other sites like Dollar Dig answer emails within 24 hrs and its a personal email... not some cut and paste garbage

Date of experience: July 23, 2021
Texas
1 review
6 helpful votes
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Dishonest Company
August 18, 2020

BeFrugal "claims" you didn't activate their site when you KNOW you did then denies your money. Maybe they keep it? It has happened twice & cost me almost $100! Use another cash back site. I've never had a problem with TopCashBack or RetailMeNot. BeFrugal is very shady!

Date of experience: August 10, 2020
Kansas
1 review
0 helpful votes
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I find that starting my on-line shopping through Befrugal "sometimes" allows unexpected rewards! If the end result is not to my satisfaction, then I shop elsewhere. I was happy to see that my cash back amount grew with no real effort. I would have purchased most of these items anyway. Will donate my gift card to a family in need.

Date of experience: January 18, 2019
Pakistan
4 reviews
7 helpful votes
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Beauty
September 17, 2020

I was saddened when RadioShack filed for bankruptcy and closed most of its stores. Their reorganization is moving along and they have a great website with many parts and the... stuff RS was known for On Sale. The return policy is generous, with them paying the return shipping as well. Though you won't find a lot in some categories, what remains is a great deal when you consider that ordering from AliExpress takes weeks. Get the goods while you can, I don't know if the website is a permanent fixture of the reorganized company. Read more

Date of experience: September 17, 2020
California
1 review
0 helpful votes
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Compare the rates and if Ebates has the better rate, go with them even if it is slightly less. You have a better chance of getting your credit. Befrugal will sometimes deny good purchases. Ebates is more lenient. But they are ok overall.

Date of experience: September 1, 2017
Sweden
5 reviews
9 helpful votes
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Cashback is missing most of the time and you always need to submit an inquiry to ask for your money. With my experience half of inquiries were denied by stores even you did activate BeFrugal while purchasing stuff.

Date of experience: October 28, 2020
California
1 review
0 helpful votes
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CASH BACK
February 9, 2025

The cash-back offers are lower than other sites. You end up not getting cash back on a lot of your purchases, and it takes to long for your cash to be available.

Date of experience: January 30, 2025
Wisconsin
1 review
0 helpful votes
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Happy
January 23, 2025

Waiting for payout email. So far things are going well. Got a small bonus to add to my payout!

Date of experience: January 13, 2025
Connecticut
1 review
0 helpful votes
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I love BeFrugal!
October 1, 2024

I use the money I get to save for the holidays or something I might need. It's my personal savings. I find that you get the most payouts from stores on BeFrugal than on other sites. Very happy with BeFrugal.

Date of experience: September 21, 2024
New York
1 review
0 helpful votes
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Love Be Frugal!
October 21, 2024

Be Frugal is such a great way to earn a little extra cash for every day purchases I would make anyway. So easy to do!

Date of experience: October 9, 2024
New York
1 review
0 helpful votes
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I like that you can request a pay out any time and that it offers some attractive offers. However, you can't collect on therse offers and the company doesn't value your loyalty. I have transactions that have "pending investigation" over a year and all I get told is I'll get paid when they receive the commission (there is no resoultion to these transactions and customer suffers because he trusted their offer). Also, I have purchases that have been verified since April which is way over 90 days that most companies follow but I still cannot request a payout because they have not become payable yet.

Date of experience: October 31, 2024
Chelsea S. BeFrugal Rep
5 months ago

Hello, Inquiries for missing Cash Back typically take 60-120 days to resolve. We're sorry to hear about your recent experience with inquires taking over a year. Please contact BeFrugal directly via customercare@befrugal.com, and we will look in to this further for you.

Oklahoma
1 review
0 helpful votes
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Free Savings!
December 21, 2024

I just love BeFrugal. They have been so great to help me save money so that I can spend it on whatever I want.

Date of experience: December 11, 2024
Georgia
1 review
0 helpful votes
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Better Earnings and Fast Payments!
December 21, 2024

I love how I can request funds. However, I would like to have had the opportunity to change my Zelle account to my email instead of my cell number.

Date of experience: December 11, 2024
North Carolina
1 review
0 helpful votes
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Easy Payout
January 3, 2025

I decided to get my payout for the end of the year. Very Easy

Date of experience: December 24, 2024
Texas
1 review
0 helpful votes
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Effortless Payouts
August 12, 2024

All I had to do is verify my payout method, and I initiated a one-business-day return payout. Furthermore, BeFrugal has become my preferred cash-back retailer.

Date of experience: August 2, 2024