Entertainment

Ordered a book at a discount, they said I could cancel my annual renewal. Common sense says they won't bill for next year without notifying you. Well 2 months after, they billed me for the next year! They used an incorrect address, now I'm out $30 and no book!. The books are useless, would never pay full price. They have no phone service so you can't complain. They have idiots answering emails. This is ripe for a class action lawsuit. Any lawyers want easy pickings? DO NOT BUY! Do not do annual renewal!

EPI ACQUISITION, LLC is the owner of "Entreatment book". Do not buy their online book. They are publishing coupons without merchant authorization. I have found many merchants who are experiencing this exact problem and, I am one of those merchants.

This just happened within the last month or so and you should expect major fallout as a result. Don't spend your money on the subscription.

If you have questions about this call them. You'll never get through. Their corporate number is a cell phone. Total BS.

It's a waste of money. I live in Houston, and they clearly have no idea how big Houston is. The book is nearly useless if you don't live down in Baytown. Also, I've used their feedback service to report restaurants that are closed, and yet they keep publishing those coupons 3 years later. They seem like a bunch of amateurs to me. Toss together a mediocre product and make your profits with the $30 sale price. I can't even find a way on their web site to cancel the automatic renewals. Don't get tangled up with them.

So people say its a scam, I don't buy that. We used it in CA and for Papa Murphey's alone, it is pretty great with a 50% off coupon! Pretty much everything else was about the same as just having a coupon from the mail. You don't need to buy a new book for each area you are at. If you have the app it works where ever you are, which can be nice. If you travel a lot and eat out a lot, it works great. However, we moved to Utah and the website SAYS they have Papa Murphey's coupons in the area, but that was a load of garbage. I have checked thoroughly and there isn't anything for Papa Murphey's out here. There is hardly anything at all in my area. I wish they would be more upfront about what is actually available in your area BEFORE you buy it.

Yet another company that crams so much into the page that you can barely see what you're agreeing to until new books arrive at top price.

Don't try to call them. They do not post phone numbers. You have to email and will get back a form response that everyone gets.

All saying that you did this and that. (Basically saying, "we got you again")

I always thought these books were a good idea but cheating your customers is never a good idea. I will not let this one go. Done being deceived.

Time to involve commercial monitoring agencies.

Just got charged for an auto-renewal that I didn't know I'd signed up for. When I asked to cancel it, the cancelation doesn't go into effect until the end of the current year's subscription (2/2019), It isn't that we won't use it enough to recoup the $19.99, but it is unfortunate that my husband had just done a Living Social Deal to get the Entertainment Book for this year. We are also having issues with multiple restaurants being closed. Always call ahead.

As in the title, NO good coupons at least for the Denver area! I purchased the book and app during a $5 sale and I just wasted $5! There is NOTHING useful! Only far away business that are on their last leg and offering mediocre coupons at best. I called to get a refund (yes for the $5 out of principle) and the company refused. They claimed their app is where it's at. But it isn't, there is nothing there! Do yourself a favor, STAY AWAY and DO NOT BUY FROM THIS COMPANY.

After many years, I believe it's time for Entertainment Book to close their doors! They have resorted to building in an auto-renew program. I had no clue that in Feb of 2019 when I tried their program that they had conveniently enrolled me in an auto-renew program. Without notice, they charged me $30. I am notified every time a charge is placed on my card, so I immediately tried to contact them. Of course, they no longer offer phone service. So I sent an email requesting a refund. But of course, they had already shipped my book. So now I have to send the book back at my cost, jump through some hoops, etc. to get my $30.00 refunded. Go F8ck Yourself Entertainment Book. You can keep the $30 you stole from me, and I will blast the F**K out of your POS company.

I bought a book for the Huntington WV area and would give this a 'zero' if I could. The hardback version slowly became smaller and smaller over the years but there were a few coupons I was able to use and usually saved at least the cost of the book. However, the digital version of the Entertainment books suck royally: 1) The number of coupons are now very limited for my area. 2) It is not easy to do a quick scan of merchants now. 3) The coupons now expire within one or two days of access instead of at the end of the year. 4) According to Entertainment, I had already printed one of my $8 coupons to a local pho restaurant but that is not true. 5) There is no phone number to call for customer service. 6) Your credit card is automatically set up for auto-renewal and you have to figure out how to contact them to cancel, as there are a number of complaints from customers who say they continue to be billed after cancelling. I sent them a note, through their feedback ported, in March 2022, telling them not to charge my credit card anymore. Now, in 2023, I'm billed again...NIGHTMARE! Do NOT purchase this. It's a scam!

Once they take your credit card number they auto renew every year. I have been scammed and did not know it until my credit card flashed an email that a charged had been placed. Yes I had purchased it the year before and was in an automatic renewal until 2099! Its a shell game that is criminal!. Try and get a refund you have to do it 5 days before this renewal date. The year I had it was pathetic the list of restaurants used 3 times. What a rip off!