Victoria L.

I ordered Entertainment books for two different areas while they were marked down on the website. Two days later, I submitted an email, informing them that I did not want to automatically renew my membership for the following year. A few months later, they mailed a new book and charged my credit card $30.00. At this point it is important to note that it is impossible to talk to anyone at Entertainment on the phone. In an email, they claimed that I had not cancelled my renewal, and that it would cost $8.00 to return the book they had already sent, which you have to do within 30 days of receipt in order to receive a refund. I did so with plenty of time to spare; however, no representative of the company has shown up at the Grove City, OH post office to collect the book. According to the USPS, there are "hundreds" of books awaiting pick-up. I mailed the book to arrive in two days on 7-31-17. It is now 8-27-17, and there is no record of delivery. See where this going? I'm out almost $40. My advice: If you want to save money, find another way. Entertainment is totally untrustworthy.