Eneba

UPDATE: 5 WEEKS AND THEY STILL REFUSED TO HELP, ALSO TRIED TO SAY I NEVER PURCHASED FROM THEM BY DELETING MY ORDER AND MY PROFILE AND TRYING TO REPORT MY REVIEW (VERIFIED).

Fakes! The code does not work as promised. Did not provide the vbucks, did not provide the items. None of them. I've been dealing with this seller, Microsoft, and epic games for over 2 days. Microsoft and epic can't do anything to help because the code is not valid and I paid HERE for it. Both of them said the same thing after many hours of troubleshooting, that this code generator scam is common and that these generated codes are not allowed or honored! It's used codes too (already redeemed)! These guys will not make it right either - after I sent more than enough pictures and information they barely respond if at all! It was $70 that they are trying to keep for nothing! Now I have to file an investigation for fraudulence case against this website and close my bank account card which is linked to all my bills etc! HORRIBLE

I bought 3 key's from eneba, everything was ok, tonight i decide to buy Dirt Rally and Assassin's Creed Origins from the seller Best-Pick, i recived a Steam key for Dirt Rally that works and a picture of a key for Assassin's Creed Origins. When i opend the picture a letter from the key was a little bit erased but i figured out what letter was, when i eneterd the key to my uplay account guess what the code was already been activated on another account. The support team reply my 6 days ago: " We are still waiting for a reply from the supplier."
12 Days and no new key or refund. My case was assignet to a guy Bill Jagger 4 days ago, and the priority was set to urgent but nothing else. 12 DAYS AND I'M NOT ABLE TO PLAY THE GAME I PAYED FOR!

For Eneba Rep the ticket ID is #******* so i don't se a reply to this review you don't find my order.

Great prices great customer services im very pleased with my whole experience with eneba fast reaction time its all good

I bought a tinder gold key not working…
I bought a tinder gold key not working the service dont want to give me another key or reund
Bad service ever

I got my refund and I got my full money. So I updated this review to show that it is good. So thanks eneba.

I have bought a code, Amount is deducted, but never received the code in my email address. Dont buy from them. IT LOOKS LIKE IS SCAM!

This is very use full and smoth app becauce its my expirenes i dont lie. Its very very great app Thanks

A lot of people here had problems with used keys and so on, blaming it on the site. Whilst the frustration is valid it isnt entirely fair to pin it all on the site. The site is a marketplace, this means that they dont sell the keys they provide a place for others to sell their keys to us consumers and take a fee from each transaction. This is the exact same format as G2A Kinguin and GAMIVO use. So when you buy a key you dont buy it from Eneba you buy it from whomever is selling said key. You can see who that is and how well they are rated on the buy page. (A good tip is, if you like a buyer more you can see what else they sell on their profile.) When you get a bad key the seller tends to be a fault the problem you will run into when this happens the time costumer support can solve the problem can vary. This is because the costumer support now needs to work as a sort of mediator between you and the actual seller. They are now dependent on how quickly the seller response as well. You will run into the same problem at all their competitors. That being said, compared to their competitors they are definitly better. They have generally lower prices because they charge the lowest fees, they have one of the better filter systems (looking at you g2a, get it together) They have just as wide of a selection and finally, they generally care the most that i have seen. Take a look in the other reviews on, the 1 star ones talking about the used codes, on each and every one you will also find a comment of one Costumer support employee going down the list trying to actively solve their problem. Sure they could flush their page with postive reviews to drown them out but they choose to fix it rather then hide it under the rug or pretending it's not there. Keep at it Amber!

Compré el código para conseguir una Skin de Fortnite que ya no estaba en la tienda y sinceramente no tenía muchas esperanzas con ellos pero lo compré y si pude activar el código y funcionó muy bien, también compré un código para el Black Ops III y funcionó, la verdad me encantó esta plataforma y aquí puedo conseguir mis videojuegos mucho más baratos la recomiendo mucho

PESIMO SERVICIO AL CLIENTE
Compre una psn card US hace como dos semanas, hice el pago, y la pagina me dio un mensaje diciendo "el precio del producto cambio mientras realizabas la compra". Ok dije yo, a intentar de nuevo. Cuando fui a ver mi cuenta del banco, el pago figuraba como realizado, pero yo no recibi ningun producto. Esperé un par de horas, y nada. Me contacté con eneba para saber que habia pasado, y al dia y medio despues me respondieron que era un error de sistema que solo debia esperar a que el dinero se me devolviera. Pasó una semana, aun nada. Me vuelvo a contactar con ellos, al dia siguiente me dijeron que hablara con mi banco que probablemente ellos estaban reteniendo el pago, llamé a mi banco y me dijeron que el pago estaba realizado, por ende me vuelvo a contactar con ellos, solo para que a los dos dias me vuelvan a responder que me ahora me tenia que contactar con dlocal (la compañia de pago) porque ellos tenian mi dinero y que eneba no tenia nada que ver con los pagos, y me mandaron a un link de una pagina que estaba en ingles, donde no habia ninguna opcion clara de contacto, excepto una opcion para empresas.

Me intente contactar con d-local, pasaron 3 dias mas aprox, y me respondieron que el dinero habia pasado por ellos, pero que lo tenia eneba, y que ellos no podian hacer nada. Ya con un poco de rabia le envié otro email a eneba, con un screenshot de lo que me respondieron en d-local, y efectivamente el dinero lo tenian ellos, pero yo nunca recibi ningun producto, a lo que me responden que ahora iba a tener que volver a esperar (sin especificar tiempo) para que ellos vieran una forma de reembolso. Han pasado 3 dias desde eso, y no me responden nada. Ultima vez que compro en eneba, el servicio al cliente pesimo, se demoran demasiado tiempo en responder y tienen cero interes de satisfacer al cliente, lo minimo que podrian haber hecho despues de toda la molestia que ellos me hicieron pasar (casi 3 semanas ya) era al menos solucionarme el problema lo mas rapido posible, quizas por ultimo enviarme el codigo de lo que YO YA HABIA PAGADO, no me interesa que me respetaran el precio original (que a la fecha está mas barato). En fin, para nunca mas.