UPDATE: 5 WEEKS AND THEY STILL REFUSED TO HELP, ALSO TRIED TO SAY I NEVER PURCHASED FROM THEM BY DELETING MY ORDER AND MY PROFILE AND TRYING TO REPORT MY REVIEW (VERIFIED).
Fakes! The code does not work as promised. Did not provide the vbucks, did not provide the items. None of them. I've been dealing with this seller, Microsoft, and epic games for over 2 days. Microsoft and epic can't do anything to help because the code is not valid and I paid HERE for it. Both of them said the same thing after many hours of troubleshooting, that this code generator scam is common and that these generated codes are not allowed or honored! It's used codes too (already redeemed)! These guys will not make it right either - after I sent more than enough pictures and information they barely respond if at all! It was $70 that they are trying to keep for nothing! Now I have to file an investigation for fraudulence case against this website and close my bank account card which is linked to all my bills etc! HORRIBLE
Dear Brittany,
Please bear in mind, we do not sell nor make these keys ourselves, we only offer a marketplace for our suppliers, to sell their keys at.
On rare occasions, there can be a mix-up on the sellers side and these issues happen, however we're more than glad to help you have this resolved and our customer service team is always standing by to work out such issues. We understand your frustration regarding this issue. Please understand, that some cases take a little longer to be investigated properly as all of the information has to be double checked, both by us and supplier as well. Rest assured, we are not trying to keep your money or scam you in any way and since you have already created a ticket regarding this issue, we will make sure to reply as soon as possible, to help you sort this out.
I've also contacted you via Sitejabber regarding this matter! Make sure to check your inbox.
Amber,
Customer Support